Bryan Lock Email & Phone Number

Singapore

Singapore

Singapore

Singapore

- Updated content documenting Finance Standard Operating Procedures and Standard Operating Procedures for Conducting Courses. o Compiled user requirements and mapped out processes using using business process flow diagrams - Processed Trainers’ Fees and Remittance Advice.- Compiled Competitor Research, Leads Research, Research on Service Development.

Singapore

- Created Content with Weebly and WordPress.- Drafted Lesson Plan for WordPress Training Program.- Created content documenting Operations Processes. o Created and Transcribed YouTube videos documenting Operations Processes.

Singapore

- Cashiering and Customer Service to walk in customers at corporate gift shop.- Processed name card application forms, verified customer information and managed customer queries via phone calls.

Singapore

- Drafted improvements for the book “How to Make Yourself Promotable”. Two major drafted Improvements were incorporated in the second edition of the book.- Compiled a list of potential Service Development Partners.- Created content documenting Customer Relations Management Processes which were managed with Zoho CRM. - Drafted Lesson Plan for Soft Skills.

Singapore

- Created content documenting Human Resources Standard Operating Procedures. o Compiled user requirements and mapped out Human Resources Processes using using business process flow diagrams. o Created JavaServer Pages for Human Resources Processes.

Bachelor Of Arts (B.A.), Sociology, 3.784 Summa Cum Laude (Highest Distinction)

Workplace relevant fields of study: Basic Statistics for Social Science, Business and Society (Case Studies), Social Research Methods.

Diploma In Financial Informatics, Management Information Systems, General, 3.566

Workplace relevant fields of study: Appreciating Cross Cultural Differences, Business Process Management (Workflow Improvement), Database.