For the last two and a half years, I have been working in my substantive role as a Senior Systems Engineer. Our team has adopted the Agile Methodology over that time, using the Azure DevOps toolset. Over the time we have been adapting our approach to problems to increase our use of automation and make our builds repeatable. I have also been heavily involved in the delivery of several key projects during this time. Namely:• The rollout of a Teams Voice Pilot using Direct Routing… Show more For the last two and a half years, I have been working in my substantive role as a Senior Systems Engineer. Our team has adopted the Agile Methodology over that time, using the Azure DevOps toolset. Over the time we have been adapting our approach to problems to increase our use of automation and make our builds repeatable. I have also been heavily involved in the delivery of several key projects during this time. Namely:• The rollout of a Teams Voice Pilot using Direct Routing to 250 users within IT and Student Services.• Migration from the On-Prem AAF Shibboleth IdP to the AAF Rapid IdP service, integrating with AzureAD. • Migration of several disparate AD Integrated DNS Domains to a consolidated IPAM solution on InfoBlox, without disrupting AD Domain Services.• In-place upgrade of our Azure based Finance System fleet from Windows Server 2008 to Windows Server 2012r2. • Building out a Cloudflare and F5 LTM based proxy layer to our Azure based critical applications.• Conducting an audit and planning the remediation of our F5 BIG-IP Appliances, Physical and Virtual.• Designing and building the Azure and InTune infrastructure to support the rollout of over 600 Teams handsets across the University.• Working with our partner on the migration of 700 Staff telephone numbers to Teams Voice on Operator Connect. Show less

For the period of a little of twelve months, I was seconded into the role of Manager Systems Engineering, a newly founded team where I was responsible for three staff. This was an interesting and challenging time as the team shifted to home-based work during the early days of COVID. Despite the challenges, as a team we played an instrumental role in delivering some key technology enablers for remote work. One of these was a remote desktop platform based on F5’s APM which allowed Staff… Show more For the period of a little of twelve months, I was seconded into the role of Manager Systems Engineering, a newly founded team where I was responsible for three staff. This was an interesting and challenging time as the team shifted to home-based work during the early days of COVID. Despite the challenges, as a team we played an instrumental role in delivering some key technology enablers for remote work. One of these was a remote desktop platform based on F5’s APM which allowed Staff to access their office desktop from home. The other was an Always-On VPN based on Microsoft RRAS and Cisco ISE. Show less

For two and a half years, I have typically been the team’s key resource working on strategic University projects.These included: • Build and Integration of UWA’s Public Web presence using Sitecore implemented using Azure IaaS and Cloudflare. • Phase One of the adoption of Office365 and the migration of ~ 15000 Mailboxes from Exchange 2007 into Office365.• Design review for the Institutional Data Centre (IDC) on the UWA Crawley Campus• Planning input and assistance in the… Show more For two and a half years, I have typically been the team’s key resource working on strategic University projects.These included: • Build and Integration of UWA’s Public Web presence using Sitecore implemented using Azure IaaS and Cloudflare. • Phase One of the adoption of Office365 and the migration of ~ 15000 Mailboxes from Exchange 2007 into Office365.• Design review for the Institutional Data Centre (IDC) on the UWA Crawley Campus• Planning input and assistance in the delivery of the Migration from the IDC at Vocus to the IDC at UWA, including socialisation and presentation of the migration strategy and plans to UWA IT Stakeholders.• Design input and configuration of the Azure ExpressRoute connection from UWA Crawley Campus to Azure South East and Azure East via AARNet• Architecture Input and review for the University’s key strategic projects of Identity and Access Management, Hybrid Datacentre and Disaster Recovery.• Design Input and implementation guidance for UWA’s build of Business Intelligence capability in Azure• Design Input and implementation guidance for UWA’s Reverse Hybrid Identity Phase II Project including changes to Staff Provisioning processes and Mail Flow improvements.Generally speaking, my role in the team was one of technical leadership in the Office 365, Azure and Exchange spaces. This involved informal mentoring and guidance for team members as well as planning, design and changes on these platforms. Show less

Enterprise Architecture Design – UWA Transformation In conjunction with an external partner, in this role I worked on the Enterprise Architecture Design to underpin the University’s 2020 Vision and continued success.Using a tailored TOGAF 9 framework, the stream in which I worked dealt specifically with the Technology phase of the ADM and how it should support the business outcomes.The University’s technology vision is based on the principles of elasticity and loose… Show more Enterprise Architecture Design – UWA Transformation In conjunction with an external partner, in this role I worked on the Enterprise Architecture Design to underpin the University’s 2020 Vision and continued success.Using a tailored TOGAF 9 framework, the stream in which I worked dealt specifically with the Technology phase of the ADM and how it should support the business outcomes.The University’s technology vision is based on the principles of elasticity and loose coupling to enable a hybrid between traditional data centre deployments and cloud services brought together in a seamless manner.In this role I gained experience in conducting workshops with University stakeholders as well as presenting to C level and AD level staff. I also undertook TOGAF training to gain a broad understanding of Enterprise Architecture principals. Show less

After a period of secondment outside of the Server Team, I returned to become acting Technical Lead – Windows, looking after a team of four Systems Administrators. As well as providing technical advice to line and senior managers, the role assists in design and technical delivery of projects whilst keeping an operational focus. The role also involved mentoring and providing direction to the team.Over my time in this position, the team has built and delivered a number of key systems;… Show more After a period of secondment outside of the Server Team, I returned to become acting Technical Lead – Windows, looking after a team of four Systems Administrators. As well as providing technical advice to line and senior managers, the role assists in design and technical delivery of projects whilst keeping an operational focus. The role also involved mentoring and providing direction to the team.Over my time in this position, the team has built and delivered a number of key systems; we rolled out a new Citrix XenApp 7 Farm, a three tired Web Farm using IIS Reverse Proxies and F5 load balancing and are on track to retire approximately 90 Windows Server 2003 servers prior to the July end of support deadline.The operational landscape was complicated, and we aim to adhere strictly to IT Service Management best practices. As well as managing a fleet of over 600 servers, network attached storage and an on-premise DR environment; we provided the escalation point between the wider UWA IT Community and the University external datacentre provider. Show less

Having had six years experience in a Systems Administration role and another four years experience working in IT at the University, I was selected to be a part of the Project Team for the Business Improvement Project. Working within extremely tight deadlines, this project team designed and delivered a centralised Active Directory for the University as well as Student and Staff file storage and Student Printing to support the University’s New Courses 2012 strategy.Following this,… Show more Having had six years experience in a Systems Administration role and another four years experience working in IT at the University, I was selected to be a part of the Project Team for the Business Improvement Project. Working within extremely tight deadlines, this project team designed and delivered a centralised Active Directory for the University as well as Student and Staff file storage and Student Printing to support the University’s New Courses 2012 strategy.Following this, the project diverted its focus to risk management and took on the task of consolidating the University IT facilities to a single third party datacentre provider. The project team performed the negotiations with University stake-holders and the external provider and delivered a Private Cloud datacentre on the VMware vCloud platform.The team then coordinated with IT Service Management, Systems Administrators, Application Analysis and Business stake-holders to perform the migration of physical and virtual server fleet to the Private Cloud platform.Business Improvement Programme - Information ServicesMy role dealt specifically with the migration of the Windows Server fleet but I was also required to assist the external contractors on the team in their planning work, using my experience of the University, with advice and guidance. Show less

Worked on Computer Lab rebuilds and deployments, Helpdesk support. Mostly during school and University holidays.