Bryan Ungaretti Email & Phone Number

1290 Howard Ave, Burlingame CA.

Burlingame, CA.

San Mateo

Creation and maintenance of custom scripts for internal use as well as Keynote’s mobile customersProactive Monitoring and troubleshooting of customers mobile monitoring scriptsRecoding research results for the benefit of customers and staff. Creating knowledge base articlesAdvising management on product development and operational issuesAssisting in.

Supported all mobility devices ( Blackberrys, iPhones, Wireless Cards, Treos) within Genentech. Continualing providing service to 15,000 customers, maintaining 8,000 devices with a timely turn around. To insure customers are up and running with as little down time Purchased, deployed, configured and charged back departments for mobility devicesCreated a.

Repaired computer and printers - For 10,000 customers, updating and mantaining devices with high efficiencyBackup Logistics Coordinator, created and maintained a monthly report utilized by management - including: budgeting reports, inventory, expense and repairs Assisted with deployment of new programs and hardwareComplied with all GMP regulations while.

Responsible for $300,000 of purchasing, organizing and maintaining computer periferials and ensuring availability of items.Provided customer support for technicians, working with vendors on receiving/returning partsWorked with Sony, Apple, Compaq, Amherst and other companies on products offered, and/or return of damaged products. Prepared reimbursement.

Education record

Education record

work: Stock Investment, Accounting , Business, general classes