Learning & Development (Coordinator - Senior Officer)
Singapore
Senior OfficerLed the organizational development and transformation of key systems in L&D by designing, implementing, and Training all stakeholders from backend to end-users resulting in a significant shift in reducing/eliminating administrative day-to-day into value-adding work.These include L&D's- LMS from Lotus Notes to Cornerstone on Demand (CSoD).- backend repository from Lotus Notes to Sharepoint.Officer- Key person in the maintenance and renovation of the Training Centre resulting in a digitally advanced learning environment while keeping the costs low through innovative DIY solutions.- Developed a complex solution to address the yearly license renewal efforts for the Partnership resulting in the elimination of stacks of paperwork and countless meetings into one live dashboard on a spreadsheet.- Built a one-stop information hub, on a spreadsheet, that pulls information from the staff database and allows users to utilize it by simply providing any form of name or ID to generate accompanying staff information for use in other areas. This rudimentary solution is still used by L&D and support staff to this day.Training CoordinatorAutomated critical processes from hard copy to digital resulting in overall process improvement.- Designed an active worksheet that pulls data from various sources to generate dynamic attendance sheets that updates simultaneously.- Reimagined the entire Training attendance process by continually implementing solutions from barcodes to RFID to facial recognition along with accompanying data collection spreadsheets.- Constructed an evaluation solution that initially improved the data collation of physical Training feedback into a fully digital platform that eliminated the need for paper.- Eliminated a monthly reporting activity that used to involve every member of the team, comparing time charges, by developing a spreadsheet solution that compares data from the LMS and the time charges to produce an exception report.
