I oversee guest experiences across 8 properties, managing the entire guest journey from inquiry to check-out with a commitment to exceptional communication and service. I recruit, schedule, and manage cleaning teams while collaborating with service providers, repairmen, and vendors to ensure high standards of cleanliness, operational excellence, and prompt issue resolution. By expanding our property listings across multiple hosting platforms, I’ve driven an impressive 80% year-over-year increase in business growth, significantly boosting our visibility and bookings. My dedication to guest satisfaction has earned consistent 5-star reviews as a Superhost, resulting in a high rate of repeat business and positive feedback.

I help guide my clients successfully through real estate transactions, including home purchases, sales, and land deals. I excel in negotiating favorable terms and providing expert guidance throughout the process. From conducting house showings to offering insights on market trends, I ensure my clients are well-informed every step of the way. Honored with the 'Best Realtor of Dallas' title by the Dallas Observer in both 2022 and 2023, I am committed to delivering exceptional service and outstanding results in the field.

I led approximately 70 diverse businesses, including schools, offices, casinos, and churches, with employee sizes ranging from 5 to 800, through their end-to-end payroll solutions. I managed payroll implementations across various counties and states, ensuring compliance with local laws and guidelines. My role involved executing payroll on different schedules (weekly, bi-weekly, etc.), coordinating wire transfers and direct deposits to ensure timely and accurate fund distribution. I collaborated with clients to transition data from previous providers, utilizing Excel to handle complex payroll data with advanced formulas, pivot tables, and data validation. Post-payroll, I verified data accuracy, addressed discrepancies, and managed additional compensation benefits, such as time-off requests, vacation pay, and bonuses, ensuring timely and accurate payouts.

Handled all sales and client relations at LandlordStation, a tenant screening tech company. I personally built new client relationships and guided each through a customized sales process. I created and ran phone and email campaigns to boost sales and keep clients informed. Using sales data, I set future goals, spotted new opportunities, and developed plans to grow the business. My focus was on providing top-notch service and innovative solutions for independent landlords, a fast-growing part of the rental market.

As a Licensed Real Estate Agent with RadPad, an apartment-locating startup, I kept up-to-date with changing property rates and promotions to give clients accurate advice. I scheduled and led property tours, making sure clients knew all about the available amenities. By effectively managing leads, I consistently closed deals, built strong client relationships, and encouraged repeat business and referrals.

Managed multiple retail locations across Oklahoma and Texas, including supporting new store launches. Handled all aspects of profit and loss, from financial planning to monthly reporting and analysis. Hired and developed teams of up to 30 employees and served as the district lead for training new managers. Consistently grew the business each year, increasing sales and boosting repeat customer visits.