During my internship at the City Hall of Ellensburg, I developed a diverse range of technical, manual, communication, and leadership skills that have enhanced my capabilities as an IT professional. From managing Active Directory to crimping copper cables and troubleshooting server issues, I gained hands-on experience that solidified my confidence in handling real-world IT tasks. This experience not only confirmed my passion for IT but also shaped my career path toward IT support and network management.Throughout the internship, I discovered strengths such as problem-solving, attention to detail, and adaptability under pressure. However, I also recognized areas for improvement, like being more proactive and enhancing my time management. The advice I received from my peers, particularly about documenting tasks for accountability, significantly impacted my professional approach. In addition, learning to communicate complex technical concepts to non-technical users further refined my interpersonal skills.Reflecting on the entire experience, I have gained a clearer understanding of how municipal IT systems operate and the critical role technology plays in organizational success. This internship has not only affirmed my career goals but also inspired me to pursue further education in areas like network security and system administration.Overall, this internship has been instrumental in my growth, giving me the skills, confidence, and direction to excel in the IT field.