Bryce Dawson Email and Phone Number

· Installed, upgraded, implemented, maintained and administrated all of the storage related solutions used by the Hospital and related collages. · Researched, architected, developed, and tested new storage related technology and solutions.

· Installed, upgraded, implemented and maintained all of Hitachi Data Systems storage solutions. · Responded to, debugged, resolved, and owned all customer issues related to the equipment and software under maintenance while on site and remotely. · Responsible for Monitoring release notes, identifying potential issues and resolving the issues with as little disruption to service as possible. · Presented potential solutions and educated customers on current solutions in their environments. KeyLabs / (1996 ­ 2004)

· Responsible for the delivery of customers testing projects including schedule, test plan, final report and budget. Also responsible for resource acquisition and allocation including leasing, and purchasing. · Assigned primarily to KeyLabs top 4 accounts (Novell, Sun, HP/Compaq, RealNetworks) due to ability to deliver complex assignments under tight deadlines and within budget. · Architected, implemented and maintain a lab of over 800 PCs using Altiris Deployment Solution. Tasks include installing and changing OS, configuration, and software.