- Oversees the Building Management Systems (BMS) for all campus’ at RMIT, working with the service providers to ensure infrastructure is operationally sound. - Coordinates Semester Readiness audits which covers auditing all 1763 Learning and Teaching spaces over the 3 campuses​ for all cleaning and maintenance requirements- Coordinates all General and Bathrooms audits over the 106 buildings within RMIT- Coordinates the Facilities team involvement and requirements for… Show more - Oversees the Building Management Systems (BMS) for all campus’ at RMIT, working with the service providers to ensure infrastructure is operationally sound. - Coordinates Semester Readiness audits which covers auditing all 1763 Learning and Teaching spaces over the 3 campuses​ for all cleaning and maintenance requirements- Coordinates all General and Bathrooms audits over the 106 buildings within RMIT- Coordinates the Facilities team involvement and requirements for RMIT’s major events like Open Day.​- Inventory Management of Critical Spare items for electrical, mechanical & VT works.- Work Order management; raising and responding to work requests from university stakeholders and ensuring all works are completed within SLAs Show less

Support the daily operations of the Apple StoreSupporting Sales team with customer flow and break managementSupporting Genius Bar with break management and ensuring customers are being seen in a timely manner in partnership with Lead Genius.Informs, recognise and celebrates the team impact on priority performance Ensure FOH visual standards is being maintained in partnership with Operations and Merchandiser.Facilitation of Daily Downloads to prepare the team deliver a… Show more Support the daily operations of the Apple StoreSupporting Sales team with customer flow and break managementSupporting Genius Bar with break management and ensuring customers are being seen in a timely manner in partnership with Lead Genius.Informs, recognise and celebrates the team impact on priority performance Ensure FOH visual standards is being maintained in partnership with Operations and Merchandiser.Facilitation of Daily Downloads to prepare the team deliver a positive customer experienceInvestigates customer concerns and empowers the team to reach timely solutionAddresses unanticipated changes in velocity Show less

Support the operations team in the executing of inventory tasks and processes in order to achieve operational excellence.Supporting and mentoring the store on inventory understanding and awarenessUsing Data gathered from tools provided to help assist with trends to help leadership decision making on inventory, runner, pickup, accuracy and shrink.Monitor and validate in store technology to ensure they’re meeting standardsConducting regular physical audits of Preservation… Show more Support the operations team in the executing of inventory tasks and processes in order to achieve operational excellence.Supporting and mentoring the store on inventory understanding and awarenessUsing Data gathered from tools provided to help assist with trends to help leadership decision making on inventory, runner, pickup, accuracy and shrink.Monitor and validate in store technology to ensure they’re meeting standardsConducting regular physical audits of Preservation standards, Environmental Health and Safety and Inventory.Educate, mentor and develop the operations team in order to build a strong culture.Oversee work order and process management tasks are being completed to standards. Environmental health and safety leader for the store.Coordinate the safety and emergency warden team.Ensuring Environmental health and safety standards are being met in the store.Oversee supply ordering and ensuring budgets are adhered to guidelines. Liaise and work with third party contractors to ensure all repairs and maintenance are being carried out to Apple standards. Show less

In charge of ordering and maintaining inventory — products, parts, tools, suppliesUsing SAP and internal systems to help with the maintaining of inventory and tasks.Giving the team support, knowledge and resources required to maintain product availability, complete inventory tasks as well as supporting product knowledge.Maintaining strong connections with the management and leadership teams through sharing data about the status of products and parts.Delivering products to new… Show more In charge of ordering and maintaining inventory — products, parts, tools, suppliesUsing SAP and internal systems to help with the maintaining of inventory and tasks.Giving the team support, knowledge and resources required to maintain product availability, complete inventory tasks as well as supporting product knowledge.Maintaining strong connections with the management and leadership teams through sharing data about the status of products and parts.Delivering products to new owners.Guiding and Mentoring team on all things inventory and operations Show less

Helping maintain stores visual standards through products and constant visual management.Help the store changeovers for new products and store visuals.Systematically look after all new product inventory through systemsImaging and set up all new products for store both demo and in-store use.Help mentor team on all things visual standards and retail technology.

Support in iOS and Activations - connection and support for contracts in store through various carriers, also supporting with trouble shooting, admin, training and feedback

Create a strong learning environment developed through Market training checklist and also create store-specific training and developmentRun Market Core training for all new startersWork with higher management in implementing new ideas for the team to reach current market goalsRun the on-boarding for all new startersRun training for the team and keeping track of completion for higher managementFacilitate and assist the People leader with the Hiring events for potential new… Show more Create a strong learning environment developed through Market training checklist and also create store-specific training and developmentRun Market Core training for all new startersWork with higher management in implementing new ideas for the team to reach current market goalsRun the on-boarding for all new startersRun training for the team and keeping track of completion for higher managementFacilitate and assist the People leader with the Hiring events for potential new teamCollaborate with People Leader and Training index to implement store specific training and greater Apple required training. Show less

Utilising the Apple steps of service to help provide solutions to customers in our products and services. Inspiring and educating through product demonstrations Creating ownership of Apple productsSupporting customers on their journey in store to become owners of products

Worked in a mixture of Bar, Cafe and Restaurant.

Working as a Bar Supervisor for events.