Bryce Warner Email & Phone Number

Maryland, United States

Rockville, Maryland, United States

Virginia, United States

• Implemented VPN client upgrade and configuration changes to transition from a hybrid telework environment to fully remote over the course of two weeks for 5,000 workstations resulting in a successful transition to.
• Investigated and created action plans for the mitigation of vulnerabilities identified by Nessus Tenable vulnerability scans.
• Improve end-user computing and BigFix support by providing subject matter expertise and training to the team.
• Maintained and managed Microsoft BitLocker and BigFix OS Deployment servers including migrating when the servers hit the end of their lifecycle, supporting 5,000+ devices, and scheduled changes to minimize impact on.

Virginia, United States

• Implemented hardware refresh and replacement projects for over 2,000 workstations and performed IT hardware asset inventory for over 10,000 assets for the audit.
• Updated IT hardware asset records of over 2,000 managed workstations by auditing workstations and updating the inventory database.
• Troubleshooted and provided end-user support to resolve technical issues and improve business operations by educating users on the proper use of the IT systems.
• Performed imaging and configuration of IT hardware for new employees.