Wesley Pickens, Msa, Pmp Email & Phone Number

Memphis Metropolitan Area

Greater Memphis Area

Client Services Program Manager fostering partnerships while overseeing a multi-faceted Healthcare IT software development team; Clinical and Traditional Support Helpdesk and ServiceNow implementation and customization development team for a noted children's research hospital, healthcare marketplace company, claims management company, and retail insurance company.

Greater Memphis Area

Client Services Manager facilitating engagement, delivery and administrative duties, enabling claims management processes and developing and improving partnerships throughout multiple industries.

Greater Memphis Area

Project/ Program/ Engagement Manager Responsible for managing healthcare application improvement projects, production support projects and help desk applications to improve business operations. Managed and supported a major integration project post merger/acquisition for a Fortune 20 specialty pharmacy.

Greater Memphis Area

3rd- 12th Grade Boys and Girls

Memphis, Tn

Responsible for all North America Supply Chain activities for a growing Telecommunications company. Administered the contract between our distribution center partner to improve performance and efficiency for all supply chain activities. Project Manager for product recall and product rework initiatives.

LeBonheur Children's Medical Center, Memphis, TN $232MNissan Corporate Headquarters, Franklin, TN $110M-Responsible for Total Quality Management, Created, Developed and Administered the Quality Management Program for 2 large construction project, listed above. -Instituted and monitored the use of new Quality Control technologies via IntelliRock (concrete maturity) and Vela software (Punchlist management and closeout). -Project Manager for several smaller trades on LeBonheur, administering contracts, validating EVM, managing schedule, and closeout, among other requirements and deliverables.-Project Manager for a charity fundraiser Golf Tournament that raised over $35,000, which set a new standard at that time for funds raised in a single charity event within our business unit.-Extensive use of SureTrak and Primavera for punchlist schedule management.- Instructor and Facilitator of Supervisory Skills Workshop and Injury Free Environment Orientation Courses."If you don't measure it, you can't control it"

Fort Campbell, Ky

I Discovered my passion for Project Management when I served as Project Manager of deployment operations for a 15-ship, 150 person unit from the Republic of Korea to Indonesia (tsunami relief), with simultaneous preparation for unit movement from the Republic of Korea to Fort Campbell, KY. Rail, Sea and Air movement with zero accidents or incidents, within all project constraints.-Created and developed the reception policies and procedures for over 3,000 soldiers returning from Iraq.-Represented the Unit Commander in various high-level meetings, frequently interfacing with senior executives.-Assisted grieving families with receiving Federal benefits as a -Casualty Assistance Officer resulting in the timely dispensing of benefits. -Organized and conducted weekly staff meetings.Utilized Microsoft Project to schedule activities and deliverables for reception ceremonies.

C Co 6-101 GSAB Ft. Campbell, KY542nd Medical Co (AA) Cp Page, ROKUSAAMC-AAD (FLATIRON) Ft. Rucker, ALBayne-Jones Army Community Hospital Ft. Polk, LAUSAAAD Cajun DUSTOFF Ft. Polk, LA

12th AVN Bn Ft. Belvoir, VAC Co 2-2AVN Bn Cmd Avn Plt Cp Stanley, ROK

Ft. Rucker, Al

Ft. Stewart, Ga Hunter Army Airfield

Planned and supervised disaster reaction plans resulting in vastly improved response times and emergency room efficiency. Evaluated and enabled nine Combat Support Hospitals to attain Level III certification in order to care for real-world casualties.Organized readiness procedures and practices to ensure 74 healthcare providers were properly trained and ready for deployment. Supervised a 24-hour health clinic and contained over $10MM in medical equipment and supplies that cared for over 6,200 real-world patients. Project Manager over a medical processing system to verify over 3,800 Soldiers were medically fit to serve in Afghanistan and Iraq.

I had always enjoyed helping others, but my passion for it truly began when I became a MEDEVAC helicopter pilot. No mission had given me the same sense of satisfaction, knowing I was saving lives by getting my patients to higher levels of care whether they were Soldiers in the field or Citizens on the side of the highway. -Managed 24-hour Aero medical Evacuation Standby crew coverage for Ft. Polk and surrounding communities, while caring for over 490 real-world critical patients and 14 civilian motor vehicle accidents and hunting accident victims in East Texas and Central Louisiana.Supervised seven Flight Medics, ensuring they were properly trained to handle any emergency situation, by coordinating Flight Medics to obtain training in New Orleans at Charity Hospital through rounds in the ER, OR and L&D, doing everything from intubation, trauma, assisting with births and assisting surgeries on both cadavers and patients. -Served on the Louisiana State MAST (Military Assistance to Safety & Traffic) Committee, assisting the State in Emergency Preparedness planning with State Leaders.

M.S., Administration With Information Resource Management Concentration, 3.98 Gpa

B.S, Liberal Studies, Cum Laude

Education record

Education record

Diploma

Master, Engineering Program

-hold due to relocation from Nashville area

Education record

Education record

Pmp, Project Management Professional

Activities and Societies: Taught Risk and Quality Management for the PMI Memphis Exam Prep Course 2011 Facilitated the PMI Memphis PMP.