Bryce Willis Email and Phone Number
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Bryce Willis personal email
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Genesys Admin for the State of Indiana Department of Revenue. Responsible for managing all telephony infrastructure as well as all Mobile Device Management. Support the DOR customer service center and all of it's phone related products & services. Experienced Senior Consultant with a demonstrated history of working in the information technology and services industry. Skilled in Business Process requirements and testing, ADP Payroll, IVR's, Coaching, and Customer Relationship Management (CRM). Strong consulting professional with a Bachelor's degree focused in Management & Entrepreneurship | Concentration in Accounting from Indiana University Bloomington.
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Business Systems ConsultantState Of Indiana Dec 2019 - PresentIndianapolis, Indiana, United StatesManage and support, as Administrator, all State of Indiana Department of Revenue Inter agency phone systems as well as all MDM for all state issued cellphones & iPads. Support and build all Genesys infrastructure for Department of Revenue Service center as well as all district offices throughout the state, 13 in total. Work with Business Systems Support group to build requirements, test & deploy IVR/phone technologies to the field. -
Senior ConsultantHighpoint Solutions Jul 2018 - Jun 2019Austin, Texas AreaSr. Consultant at HighPoint Solutions in Commercial Excellence Delivery Resources. I partner with Allergan to prioritize, test and deploy technology & telephony to their Austin, TX call center. -
Service Business AnalystAdp Jan 2014 - May 2018Florham Park, Nj- (Remote)Will function primarily as the Data Steward to CRM Siebel. Responsible for ensuring duplicates are minimized and all information stored within the CRM. I will also be involved in Service Technology projects such as Genesys Server Voice Routing, and establishing a new Message Center infrastructure. -
Regional Project CoordinatorAdp Jun 2011 - Jan 2014Indianapolis, Indiana AreaFacilitate the process rollout from Project Implementation to the Midwest Region. Organize, plan and implement regional projects as well.
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Technical Support SpecialistAdp Apr 2009 - Jun 2011Support the regional with technical support on processes and escalations.
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Senior Client Service RepresentativeAdp Jun 2004 - Apr 2009Key liaison between management and service operations during project implementation of standardization of all service processes. Core member of Midwest Change Management team that facilitates innovation and process changes. Facilitated all documentation of procedures developed in regionalization initiative, as well as the effective and timely communication of those procedures to the region. Key member of team that created innovative new centralized Midwest Amendment Team. Technical Support, second level of escalation and high level client assistance were also part of daily activities.
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Kitchen ManagerCalifornia Pizza Kitchen Jul 2002 - Dec 2003Monitor and direct daily activities of 15-30 kitchen employees. Responsibilities include ordering, scheduling, forecasting, and inventory reconciliation. Opened two new restaurants and was team lead in organizing and project planning of those new facilities. Solely responsible for implementation of updates and changes to facilities and organization as well as tracking of all processes and product ordered. -
Kitchen Manager/Floor ManagerApplebee'S Neighborhood Bar And Grill May 1994 - Jun 2002Directed the activities of 20-35 employees to obtain peak performance in work environment. Coordinated schedules, ordering, inventory collection, cash flow-through management, and period-end financial analysis and reconciliation. Oversaw project that organized, cleaned, and developed new processes to optimize efficiency in all stores in the area, 16 included in total.
Bryce Willis Skills
Bryce Willis Education Details
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Management & Entrepreneurship | Concentration In Accounting
Frequently Asked Questions about Bryce Willis
What company does Bryce Willis work for?
Bryce Willis works for State Of Indiana
What is Bryce Willis's role at the current company?
Bryce Willis's current role is Supervisor, IT Support Team at Department of Revenue.
What is Bryce Willis's email address?
Bryce Willis's email address is br****@****adp.com
What is Bryce Willis's direct phone number?
Bryce Willis's direct phone number is (603)-890*****
What schools did Bryce Willis attend?
Bryce Willis attended Indiana University Bloomington.
What are some of Bryce Willis's interests?
Bryce Willis has interest in Social Services, Cooking, Electronics, Environment, Home Improvement, Reading, Crafts, Gourmet Cooking, Science And Technology, Animal Welfare.
What skills is Bryce Willis known for?
Bryce Willis has skills like Change Management, Payroll, Business Process, Project Planning, Process Improvement, Adp Payroll, Six Sigma, Certified Payroll, Forecasting, Project Coordination, Performance Management, Vendor Management.
Who are Bryce Willis's colleagues?
Bryce Willis's colleagues are Joy Turner, Billie Ruffner, Katie Lee, Kyle Pierce, David Shelford, Sandra Charnstrom, Joe Niskanen.
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Bryce Willis
Keyfactor | Americas Central | Post-Quantum Cryptography | Certificate Lifecycle Automation | Iot Identity ManagementAtlanta, Ga2freshprintsshop.com, cardlog.com -
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1fisglobal.com
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