Bryce Baxter Email & Phone Number

Draper, Ut, Us

New York City, Us

• Manage enterprise partnership implementations • Own documentation of file and implementation standards for technical implementations• With head of engineering, create, document, and execute new integration solutions

• Assist in personal growth of team/hold 1 on 1’s/reviews• Improve processes• Release Manager for backend services, manage bi weekly and ad-hoc deployments and release notes• Coordinate with Product and Technical Leads on companywide initiative• Manage roadmaps, internal artifacts, PRD’s, etc. for overall project, affecting 8+ squads• Drive companywide Domain Driven Design initiative• Scrum, technical and direct manager for 2 dev teams, managing day to day for over 10 developers and engineering leads• Oversee work on; system maintenance and improvement, OAuth and GraphQL implementations, UX enhancements and more• Work as product owner and project manager for companywide initiatives. Oversee; copy changes, dev work, road mapping, email and blog creation, reporting, executive communication and 3rd party coordination• Lead project to completely restructure architecture; coordinating all efforts between 3rd parties, dev teams, and leadership. This change of breaking down our company monolith, led to the completion of 8 major projects and migrations, in addition to the removal of a large amount of unused code and dependencies

San Francisco, California, Us

• Lead implementation efforts for new and existing clients for Castlight's professional services team. Main point of contact for partners, clients and TPA's. Responsible for initiation, completion, and hand off of implementation to service. Working in coordination with Data Ops, Marketing, Service and other ancillary departments. • Played a major role in managing a companywide initiative to track Covid-19 in a project management and leadership role. *Company wide layoff affected myself and other newer employees.

Waltham, Ma, Us

• Project Manager over numerous client implementations, managing relationships with internal partners, as well as client and vendors. Overseeing configurations and advising clients on best practices for product and industry.• Ran operational improvement project to lower annual cost by 1.5 million, covering numerous work streams.

Draper, Ut, Us

• End to end project management for large to enterprise sized employers. Managing file integrations, fulfillment, Education, Co-Branding and all ancillary items related to integrating and on boarding of new partners.• Support sales through inquiries and off-site finalist meetings.• Assist in escalated scoping and solutioning for complex partners and acquisitions. • As a Senior PIM, work with Implementations Leadership on escalated issues; support cross-functional inquiries, manage PIM workloads and assign projects as needed.

Draper, Ut, Us

Implementations Manager for Large/Enterprise sized clients.

Roseland, New Jersey, Us

• Client Services, administering Cafeteria plans for over 300 clients. Point of contact for systems, website, participant issues and client changes.• Account manager for over 75 clients spanning three platforms. • Primary contact in SLC office for migrations and re-implementations to new FSA system, successfully re and implementing and servicing 25 clients with 9 HSA’s and 2 HRA’s. • Point of contact for file delivery and issues between H&W, payroll and client. • Developed workflows for new system implementations and client service teams.

• Responsible for contract sales, Account Management and merchandising for large territory, ranging from Park City to Moab and consisting over 100 accounts. Increased compliance by 15% and AUC by 7.5%

St. Louis, Mo, Us

• Assistant Manager for Utah/Idaho region’s largest office, managing a sales team of seven and a fleet of 400 vehicles, creating $440,000 in monthly revenues. • Received customer satisfaction score 13 percent higher than the corporate average. Top sales person - May 2005, Top Customer Service Award - 1st and 2nd quarter 2004, Professional Image Award - 2nd quarter 2003, and Top Customer Service Provider - 4th quarter 2003.