Bryce Baxter Email & Phone Number

Draper, UT, US

New York City, US

• Manage enterprise partnership implementations
• Own documentation of file and implementation standards for technical implementations
• With head of engineering, create, document, and execute new integration solutions

• Assist in personal growth of team/hold 1 on 1’s/reviews
• Improve processes
• Release Manager for backend services, manage bi weekly and ad-hoc deployments and release notes
• Coordinate with Product and Technical Leads on companywide initiative
• Manage roadmaps, internal artifacts, PRD’s, etc. for overall project, affecting 8+ squads
• Drive companywide Domain Driven Design initiative

San Francisco, California, US

• Lead implementation efforts for new and existing clients for Castlight's professional services team. Main point of contact for partners, clients and TPA's. Responsible for initiation, completion, and hand off of.
• Played a major role in managing a companywide initiative to track Covid-19 in a project management and leadership role. *Company wide layoff affected myself and other newer employees.

Waltham, MA, US

• Project Manager over numerous client implementations, managing relationships with internal partners, as well as client and vendors. Overseeing configurations and advising clients on best practices for product and.
• Ran operational improvement project to lower annual cost by 1.5 million, covering numerous work streams.

Draper, UT, US

• End to end project management for large to enterprise sized employers. Managing file integrations, fulfillment, Education, Co-Branding and all ancillary items related to integrating and on boarding of new partners.
• Support sales through inquiries and off-site finalist meetings.
• Assist in escalated scoping and solutioning for complex partners and acquisitions.
• As a Senior PIM, work with Implementations Leadership on escalated issues; support cross-functional inquiries, manage PIM workloads and assign projects as needed.

Draper, UT, US

Implementations Manager for Large/Enterprise sized clients.

Roseland, New Jersey, US

• Client Services, administering Cafeteria plans for over 300 clients. Point of contact for systems, website, participant issues and client changes.
• Account manager for over 75 clients spanning three platforms.
• Primary contact in SLC office for migrations and re-implementations to new FSA system, successfully re and implementing and servicing 25 clients with 9 HSA’s and 2 HRA’s.
• Point of contact for file delivery and issues between H&W, payroll and client.
• Developed workflows for new system implementations and client service teams.

• Responsible for contract sales, Account Management and merchandising for large territory, ranging from Park City to Moab and consisting over 100 accounts. Increased compliance by 15% and AUC by 7.5%

St. Louis, MO, US

• Assistant Manager for Utah/Idaho region’s largest office, managing a sales team of seven and a fleet of 400 vehicles, creating $440,000 in monthly revenues.
• Received customer satisfaction score 13 percent higher than the corporate average. Top sales person - May 2005, Top Customer Service Award - 1st and 2nd quarter 2004, Professional Image Award - 2nd quarter 2003, and.