Bryce Caruthers Email & Phone Number

Dallas, Texas, United States

Dallas-Fort Worth Metroplex

Mansfield, Texas, United States

• Guide conversations with leadership and volunteers about the trajectory of our AVL ministry
• Train and lead volunteers who are new to audio, video, and lighting
• Run audio for front of house and broadcast
• Oversee all AVL teams to ensure a smooth service every week

Dallas, Texas, United States

• Identify and resolve the root cause of C#/C++ bugs and errors submitted by support staff
• Build custom modifications to existing software to satisfy client requests
• Optimize SQL/Oracle queries and train teammates on the process

Dallas, Texas

• Created incident management and Root Cause Analysis processes
• Worked with front end, back end, and systems teams to mitigate service disruptions
• Built custom invoice tools to provide more accurate, actionable intelligence for accounting
• Developed modular logging system to consolidate and track key system data points
• Investigated and resolved issues and inefficiencies at the code, query, and server levels
• Created dozens of custom SQL Server queries for internal teams

Dallas, Texas, United States

• Led the team to a new performance standard, maintaining internal stakeholder SLA
• Conducted regular one on one meetings to discuss results and growth opportunities
• Wrote custom SQL queries to track team metrics and ensure smooth team operations
• Set standards for documentation both of collective knowledge and individual case information

Dallas, TX

• Quickly learned new industry and became a trusted expert within the team
• Used SQL to expedite troubleshooting and resolution of client issues
• Dedicated agent for enterprise clients and high-profile internal stakeholders
• Highest adherence to KPIs out of the entire team consistently

Mansfield, TX

Manage all aspects of the business: marketing, customer relationships, changes in schedules or weather, processing payments, and maintaining a positive professional attitude and appearance

Mansfield, Texas

1. Find the best solution for each guest seen and help them define and achieve their fitness goals2. Follow up with leads, schedule appointments, and answer complex and varied questions

Arlington, TX

• Adhered to change rollout process while updating Epic Electronic Health Record components
• Provided functional and technical support for clinical users remotely and on-site
• Led new analytics system onboarding process for over 100 people
• Helped found healthcare innovation conference called Revive, held at Winspear Opera House

Arlington, TX

• Managed audio/video and participated in planning internal Leadercast and TEDx events
• Began studying Project Management and Six Sigma prior to promotion

Dallas, TX

Operated warehouse equipment and practiced staging, loading, and unloading trucks

Arlington, TX

• Researched how new and upcoming mobile technologies could impact healthcare
• Brought on as member of an Innovation Council with top IT Leadership