Master Instrument Repair Sales Specialist
CurrentIdentify surgical instruments by type, surgical use and required functionalityAdjust, align, adhere, braze, stencil, serrate, sharpen, deburr, replace parts, finish and passivate surgical instruments to required functionalityIdentify, document and communicate non-repairable issues on all instrument typesEnter all repair information into Repair Manager, provide service reporting and microscopic images/ documentation on non-repairable damageProvide photo documentation to customers… Show more Identify surgical instruments by type, surgical use and required functionalityAdjust, align, adhere, braze, stencil, serrate, sharpen, deburr, replace parts, finish and passivate surgical instruments to required functionalityIdentify, document and communicate non-repairable issues on all instrument typesEnter all repair information into Repair Manager, provide service reporting and microscopic images/ documentation on non-repairable damageProvide photo documentation to customers for instances of excessive/avoidable damageEducate customers in damage prevention techniquesInteract with customers and vendors with regard to repairsParticipate as appropriate in quality business reviews, trade shows, sales calls and other customer interactionParticipate in developing a pipeline of prospective sales opportunities and pursuing themParticipate in Instrument Care and Handling In-Service presentationsIdentify sales growth opportunities for additional products and services within existing client baseAdhere to all company policies regarding assets such as equipment and vansVisit customer sites to repair instrumentsPick up and delivery of scopes Show less