Bryce Marble Email & Phone Number

Nashua, New Hampshire, United States

Manchester, New Hampshire

Technical Services Engineer with a proven track record of success in the installation, customer support, and training of medical device systems. Expertise in TIMS DICOM medical devices used for the capture and storage of high resolution medical video. Skilled in working closely with local hospital IT staff and key medical experts to complete the installation and training of the TIMS system.Responsible for the installation, customer support and training of TIMS DICOM medical devices.Worked closely with local hospital IT staff and key medical experts to complete the installation and training of TIMS systems.Provided training for new field engineers, including on-site shadowing and in-office guidance.Traveled extensively for the company, up to 75%, including international trips to Canada and Germany for the installation of new systems.Additional responsibilities included testing, support and creation of a lab environment used in the development of the company’s next generation medical product.Created test procedure documentation used to ensure stability of software upgrades prior to customer release for both TIMS DICOM systems and systems under development.

I was responsible for the demonstration and sales of Samsung smartphones, tablets, and other smart devices to consumers. Expertise in maintaining Samsung experience shops and training employees and associates. Demonstrated ability to interact with leadership of both Best Buy and Samsung at both a store and corporate level. Demonstrated ability to work independently and as part of a team to achieve sales goals and ensure customer satisfaction. Proven knowledge of Samsung's products, services, and ecosystem.

Inside Sales Account Manager I was responsible for all phases of the sales process, including establishing new accounts through cold calling and networking. Skilled in assessing customer needs and presenting viable technology options to meet those needs. Proven ability to identify potential sales opportunities, develop relationships with customers and close deals.

As Google Specialist responsible for representing Google products within Best Buy stores. I had an expertise in utilizing a bundled sales approach, including services and high margin add-on products to drive sales and customer satisfaction.Trained and certified as a MarketStar specialist to represent Google, achieving a perfect score on the final exam out of 600 participants.Educated Best Buy associates on Google Chromebooks and services, ensuring they were equipped to provide customers with accurate and comprehensive information.Provided exceptional customer service by ensuring that customers were properly informed on Google Services and computers.Exceeded sales goals of the North East Sales Region for both Chromebook and Nexus Tablet sales, demonstrating exceptional sales and product knowledge.

Manchester, New Hampshire

I was responsible for providing assistance determining the placement of access points, switches, and other networking equipment to optimize network performance. I was also responsible for determining the type of network equipment required for hotel customers, including access points, switches, and other networking equipment.Utilized this information to generate quotes for the sales team, demonstrating a strong understanding of network infrastructure and pricing. I also received training on providing technical support during the pre-sales process.

While working for Best Buy, I developed an expertise in demonstrating, selling, and providing exceptional customer service for personal computers, tablets, and other consumer electronics. Demonstrated ability to drive sales and increase product attachment.Consistently ranked among the top 6 sales associates in the district for 9 months, and among the top 10 for 11 months.Averaged over $100,000 in monthly revenue within the computer department.Proven leader in service and high margin product attachment, resulting in increased sales and customer satisfaction.Multi-Channel Sales Associate (MCSA) with a proven track record of generating revenue and driving sales.Achieved $80,000 in revenue over a three-month period, with the highest services attachment rate in the MCSA department.Secured the second-highest sales revenue generated within the department, demonstrating exceptional sales skills and ability to drive results.

Bachelor’S Degree, Business

Education record