Bryce Carlson

Bryce Carlson Email and Phone Number

Senior Product Manager - Microsoft Conditional Access / macOS, iOS, iPadOS, and tvOS MDM @ Addigy
miami, florida, united states
Bryce Carlson's Location
Green Bay, Wisconsin, United States, United States
Bryce Carlson's Contact Details

Bryce Carlson personal email

n/a

Bryce Carlson phone numbers

About Bryce Carlson

In 2004, my family got an iMac G4. After spending years fixing and then breaking that iMac I have developed a desire to know how things work. Since then I have been finding new ways to make technology work for myself and others. Along the way I have worked in education and freelanced with businesses.My objective is to help others with what is important to them, by providing the right technology, processes, and tools for them to be successful.

Bryce Carlson's Current Company Details
Addigy

Addigy

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Senior Product Manager - Microsoft Conditional Access / macOS, iOS, iPadOS, and tvOS MDM
miami, florida, united states
Website:
addigy.com
Employees:
68
Bryce Carlson Work Experience Details
  • Addigy
    Senior Product Manager
    Addigy Nov 2023 - Present
    Green Bay, Wisconsin, United States
    View
  • Addigy
    Product Manager
    Addigy Sep 2022 - Nov 2023
    Green Bay, Wisconsin, United States
    View
  • Logicmonitor
    Product Manager - Azure, Aws, And Gcp Cloud Monitoring
    Logicmonitor May 2022 - Sep 2022
    Green Bay, Wisconsin, United States
    -Maintain, update, and communicate roadmap company-wide with Jira tools-Establish and evaluate KPIs for Azure, AWS, and GCP services-Owner of the vision for Azure, AWS, and GCP services through competitive intelligence, key business drivers & building on industry knowledge-Leader of development team prioritization and deliverables sign off-Communicate clearly and effectively on Azure, AWS, and GCP services execution plan and its progress to all stakeholders involved (Development, Tech Comm., Sales Engineering, Support, and Marketing)-Driving cross-functional teams to meet committed goals on the Azure, AWS, and GCP services roadmap-Build policies and procedures that support the Product Team at LM develop new features and product lines
    View
  • Logicmonitor
    Product Manager - Azure Cloud Monitoring
    Logicmonitor Aug 2021 - May 2022
    Green Bay, Wisconsin Metropolitan Area
    -Maintain, update, and communicate roadmap company-wide with Jira tools-Establish and evaluate KPIs for Azure services-Owner of the vision for Azure services through competitive intelligence, key business drivers & building on industry knowledge-Leader of development team prioritization and deliverables sign off-Communicate clearly and effectively on Azure services execution plan and its progress to all stakeholders involved (Development, Tech Comm., Sales Engineering, Support, and Marketing)-Driving cross-functional teams to meet committed goals on the Azure services roadmap-Build policies and procedures that support the Product Team at LM develop new features and product lines
    View
  • Jamf
    Product Specialist
    Jamf Mar 2020 - Aug 2021
    Green Bay, Wisconsin Metropolitan Area
    Working with customers, development, and product management to help solve escalated cases and understand the workflows and needs of customers and their deployments. As well as help plan and build future feature improvements and workflows.Special focus area on Microsoft Intune/MEM and Conditional Access integration, Azure AD, and with the SCCM Plug-In.
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  • Jamf
    Senior Technical Support Engineer
    Jamf Mar 2017 - Mar 2020
    Green Bay, Wisconsin Area
    -Work with customers to help them succeed with Apple and Jamf solutions in their environment-Solve escalated global tier four cases related to OS X and macOS issues, workflows, and deployment issues-Work with customers, Microsoft corporate support, and Jamf Product and Development teams on supporting and building out Microsoft Conditional Access features with Intune and Azure AD for macOS and iOS-Document product issues found in cases and communicate them to the product team-Work with customers on MDM (OS Configuration Profiles), VPP, and software deployment workflows with the JSS-Work on Jamf JSS environments scaling and maintenance with Tomcat and MySQL services on Windows, Linux, and macOS platforms (On premise (on metal), on premise (virtualized), AWS cloud hosted, Azure Cloud hosted)-Help customers write and maintain bash and python scripts to automate workflows on macOS and various Linux distributions
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  • Jamf Software
    Support Engineer
    Jamf Software Jan 2016 - Mar 2017
    Eau Claire, Wisconsin Area
    -Work with customers to help them succeed with Apple and Jamf solutions in their environment-Solve escalated global cases related to OS X and macOS issues, workflows, and deployment issues-Document product issues found in cases and communicate them to the product team-Work with customers on MDM (OS Configuration Profiles), VPP, and software deployment workflows with the JSS-Help customers write and maintain bash and python scripts to automate workflows on macOS and various Linux distributions
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  • University Of Wisconsin - Green Bay
    Macintosh And Housing Service Administrator
    University Of Wisconsin - Green Bay Jan 2014 - Jan 2016
    Green Bay, Wisconsin Area
    -Help create smart workflows for staff organization wide to make technology work for them-Manage and deploy Macintosh workstations running both Mac OS X and Windows (with the help of the Casper Suite and SCCM)-Co-manage student workers for help desk operations-Manage and create knowledge base content for all user support areas-Provide Windows and Macintosh desktop support for users-Administrator of Jamf JSS Environment and Sophos Security Deployment-Manage and mentor at the campus Housing IT service operations for student owned computers
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  • University Of Wisconsin - Green Bay
    Helpdesk Student Supervisor
    University Of Wisconsin - Green Bay Jul 2011 - Dec 2013
    Green Bay, Wisconsin Area
    Promoted to lead position in August 2013-Assist student workers, ensuring incident follow up, and manage documentation-Provide Windows and Macintosh desktop support for users-Provide tier one and two specialized support to Macintosh users-iOS support at all levels-Support and use of the Jamf JSS WebApp
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  • Appleton Area School District
    Networking Intern
    Appleton Area School District May 2011 - Aug 2012
    Appleton, Wi
    -Main architect of initial iOS device deployment in summer of 2011-Oversee iOS support and further deployment using Jamf JSS-Configure and deploy TrippLite UPSs district wide in network closets-Help configure and deploy Cisco Catalyst 2000 series layer 3 switches district wide in school network closets-Main architect of initial Mac OS X Server, Open Directory, and DeployStudio deployment-Level one internal support of AeroHive access points and Cisco Switching-Provide support for legacy to current product lines of HP Laptops
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  • Mills Fleet Farm
    Front End Operations Specialist
    Mills Fleet Farm Jun 2010 - Jun 2011
    Appleton, Wi
    -Oversee store front and returns area, cashiers, rebate and promotional redemptions, communications between management and customers-Areas of oversight include: cashiers, cash pickups, bank deposits, change orders, check certification, inventory management, defective RMA management, and scheduling
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Bryce Carlson Skills

Os X Ios Windows Macintosh Applications Wireless Networking Windows 7 Macintosh Hardware Windows Server Team Leadership Powerpoint Mac Os X Server Active Directory Casper Active Directory Experience Deploystudio Interpersonal Communication Abilities Supporting Others Jss Ubuntu Software Deployment Windows Desktop Administration Microsoft Office Troubleshooting Customer Service Networking Shell Scripting Opends Unix Microsoft Excel Microsoft Word Linux Mysql Tomcat System Center Configuration Manager

Bryce Carlson Education Details

Frequently Asked Questions about Bryce Carlson

What company does Bryce Carlson work for?

Bryce Carlson works for Addigy

What is Bryce Carlson's role at the current company?

Bryce Carlson's current role is Senior Product Manager - Microsoft Conditional Access / macOS, iOS, iPadOS, and tvOS MDM.

What is Bryce Carlson's email address?

Bryce Carlson's email address is br****@****are.com

What is Bryce Carlson's direct phone number?

Bryce Carlson's direct phone number is +161233*****

What schools did Bryce Carlson attend?

Bryce Carlson attended University Of Wisconsin-Green Bay.

What skills is Bryce Carlson known for?

Bryce Carlson has skills like Os X, Ios, Windows, Macintosh Applications, Wireless Networking, Windows 7, Macintosh Hardware, Windows Server, Team Leadership, Powerpoint, Mac Os X Server, Active Directory.

Who are Bryce Carlson's colleagues?

Bryce Carlson's colleagues are Michele Eagle, Lisa Nuzzo, David Chinchilla, Matt V., Julieta Albano, Kristopher Eijan, Facundo Rodriguez.

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