Brynn Walker Email & Phone Number

Alexandria, Va, Us

Alexandria, Va, Us

Arlington, Virginia

Alexandria, Virginia, United States

Washington D.C. Metro Area

Government Client: Washington Headquarters Services (WHS)- Serve as the Contract Lead/Supervisor and ensure: deliverables and milestones are completed and submitted on time and to the satisfaction of the client; potential applicants are qualified and vetted; on-boarding of new hires; compilation and submission of monthly reporting requirements; resolution of client and co-worker concerns- Oversee performance for all aspects of the contract while providing technical and administrative direction- Develop milestones and alternate courses of action for different programs and processes within WHS- Conduct analysis and communicate analytical findings on WHS initiatives, projects and programs to formulate recommendations for leadership- Establish, update and maintain workflows, user guides, processes, and procedural documentation for Knowledge Management purposes within specific WHS Directorates- Prepare and present high level briefings and presentations to leadership that detail results of WHS improvement initiatives

Washington D.C. Metro Area

Government Client: Washington Headquarters Services (WHS)- Consulted and collaborated with stakeholders to understand current business procedures and requirements to identify process improvements- Evaluated existing processes and worked with clients and customers to improve efficiency, minimize risk and develop best practices within the organization- Drove stakeholder collaboration to elicit, refine and document directorate workflows- Aided in the preparation, implementation, and support of individuals to successfully adopt change in order to drive organizational success and outcomes- Drafted concise reports and process maps detailing operations and processes within select WHS directorates- Identified cost saving opportunities and efficiencies while looking at the WHS child care program in conjunction with the Ft. Meyer Cody Child Development Center (CDC)- Collaborated with internal and external customers to receive business concerns and develop workable solutions- Supported the organization by creating, reviewing, and managing standard operating procedures (SOPs) for specific WHS directorates and divisions to ensure accuracy and quality- Delivered support as need with the decision making process for different WHS improvement projects by performing analysis and research for WHS Directorate leadership- Analyzed modifications and adjustments in the financial support WHS provided to the Cody Child Development Center (CDC) in response to changes in the WHS funding profile- Participated and lead cross-organizational working groups, teams, and integrated groups often in a federated environment in managing support actions, conducting analysis, and conducting studies in support of WHS Enterprise functions and responsibilities- Facilitated process mapping sessions to document current business processes, which laid the ground work for identifying areas for improvement to reduce project completion time and result in improved customer satisfaction for WHS

Washington D.C. Metro Area (Pentagon)

Government Client: Washington Headquarters Services (WHS)- Gathered requirements, conducted analysis, and provided reports, briefing documents and training materials to support the customer in implementing and improving processes- Supported the development of key process improvement recommendations through interviews and facilitated analysis discussions with subject matter experts concerning cycle time data, process pain points, and best practice research- Active member on the process improvement team that reviewed and improved the process for large office moves within the Pentagon- Documented elements of the WHS Boards, Commissions and Task Forces (BCTF) program and played a primary role in the creation of the WHS BCTF Operating Instruction (OI)- Designed a process improvement guide for utilization by WHS Integrated Project Teams on future process improvement initiatives - Gained experience in applying Lean Six Sigma as a methodology through working and training directly with the WHS Lean Six Sigma Master Black Belt on Enterprise process improvement projects and initiatives

Alexandria, Va (Mark Center)

Government Client: Office of the Under Secretary of Defense for Policy OUSD(P), Human Capital Division - Monitored and mapped out specific geographic routes and coordinates while assisting in surveillance training - Undertook the surveillance of practice targets by way of physical and technical observations in hypothetical situations- Recorded and prepared daily surveillance log during routine training for team leads

Bachelor Of Arts, Criminology

Associate Of Arts, Liberal Arts