Bryn Smith Email and Phone Number
I am an experienced and accredited team leader, professional trainer and technical specialist, with 6 years of experience in these roles. I thrive in high pressure environments and always push myself to overcome challenges. I always strive to improve on my previous performances and take on more responsibilities where possible. I have experience working with and managing a team of people as well as working individually. I have a great deal of experience in a customer focused environment, I am able to manage relationships with key stakeholders and regularly do so in my current day to day role, as well as handling difficult situations with maturity and professionalism. I pride myself on my ability to go above and beyond what is expected of me in order to be the best that I can be and make the very most of every opportunity I face. I am an individual hungry for personal development and enjoy learning new skills that can be implemented to improve productivity and find better ways of working, considering the benefits and risks before taking action and mostly seeing strong results.
Center Parcs
View- Website:
- groupepvcp.com
- Employees:
- 3427
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It Helpdesk Support TechnicianCenter Parcs Apr 2022 - PresentOllerton, England, United Kingdom -
Business Technical Support AdvisorVodafone Jul 2019 - Mar 2022Newark-On-Trent, England, United KingdomEscalating network cases for the business estate, supporting a multitude of different work streams, supporting customers from SOHO, SME, Partner Services and Corporte. Liasing with key stakeholders, as well as supporting internal agents on the phone lines. -
Aspire Management Accreditation CourseVodafone Jan 2021 - Apr 2021Newark-On-Trent, England, United Kingdom3 month management course covering a multitude of different managerial skills, including coaching and development, internal policies and processes, 121 delivery, difficult conversations, and mental health training. -
Learning & Development TrainerVodafone Jan 2021 - Apr 2021Newark-On-Trent, England, United KingdomFacilitating a 2 day course to 15+ delegates over a 3 month period. Upskilling the entire front line sales teams across the business with over 7000 employees unskilled in this time to successfully roll out a new project. Dealing with difficult delegates and focusing on knowledge retention for individuals development. -
Sme Tech Team LeaderVodafone Apr 2019 - Jul 2019Newark-On-Trent, England, United KingdomManaging a team of 12 individuals, carrying out monthly 121 and coaching sessions, call quality scoring, supporting individual development and producing weekly KPI reports and feeding back to stakeholders. -
2Nd Line Technical SupportVodafone Jul 2017 - Jul 2019Newark-On-Trent, England, United KingdomAnswering calls to business customer and colleagues, aiding in general technical support and diagnostics, raising network related cases and assisting customer where need be. -
Technical Specialist SupportVodafone Feb 2017 - Jul 2017Newark-On-Trent, England, United KingdomWorking Network cases for consumer customers, contacting customers directly, administrative problem solving, providing 3rd line technical support and assisting 1st and 2nd line colleagues with advanced technical support and diagnostics. -
2Nd Line Technical SupportVodafone Oct 2016 - Feb 2017Newark-On-Trent, England, United KingdomAnswering calls to business customer and colleagues, aiding in general technical support and diagnostics, raising network related cases and assisting customer where need be. -
O2 GuruO2 (Telefónica Uk) May 2015 - Oct 2016Newark-On-Trent, England, United KingdomOpening the store as part of management, training a team of people, coming up with sales incentives and tracking performance, delegating tasks to consultants, interacting with customers, helping consultants make and process sales, end of day cashing up and reconciliation paperwork, closing the store and locking up. -
Sales AssistantGame Digital Plc Oct 2014 - May 2015Lincoln, England, United KingdomMaking and processing sales, approaching customers, tidying shop floor, weekly PoS change, working towards and exceeding daily targets. -
Shop Floor AssistantAsda Apr 2007 - Oct 2014Nottingham, England, United KingdomWorking to a deadline, assisting customers, replenishing point of sale displays, managing a team of people, delegating tasks, provide impeccable customer service. -
Graphic DesignerB&M Heating Mar 2012 - May 2012Nottingham, England, United KingdomFull company Re-branding (Logo, Letterhead, Invoice, Quotes, Website, Vehicle Vinyl Design).
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Web Designer'Being Lost' Exhibition Nov 2011 - Jan 2012Lincoln, England, United KingdomCreated an Interactive Website for a design exhibition entitled 'Being Lost'.
Bryn Smith Education Details
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Interactive Design -
New College NottinghamInteractive Media
Frequently Asked Questions about Bryn Smith
What company does Bryn Smith work for?
Bryn Smith works for Center Parcs
What is Bryn Smith's role at the current company?
Bryn Smith's current role is Experienced and Accredited Team Leader, Trainer and Technical Specialist.
What schools did Bryn Smith attend?
Bryn Smith attended University Of Lincoln, New College Nottingham.
Who are Bryn Smith's colleagues?
Bryn Smith's colleagues are Veeraswamy Sankàr, Olivia Lingeri, Mary Pop, Martial Filias, Machteld Nützmann, Alberto Megias García, Ophelie Walczak.
Not the Bryn Smith you were looking for?
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2axiell.co.uk, axiell.com
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Bryn Smith
Paisley1chivas.com1 +44 20 XXXXXXXXX
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Bryn Smith
Urmston2hotmail.com, thevictorianchophousecompany.com
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