It Helpdesk Support Technician
Current
Apr 2022 - Present
AeroLeads people directory · profile
Bryn Smith Email & Phone Number
Experienced and Accredited Team Leader, Trainer and Technical Specialist
at
Center Parcs
LinkedIn matched
✓ Verified August 2026
3 data sources
Profile completeness 86%
Current company
Role
Experienced and Accredited Team Leader, Trainer and Technical Specialist
Location
Newark-On-Trent, England, United Kingdom
Company size
Who is Bryn Smith? Overview
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Quick answer
Bryn Smith is listed as Experienced and Accredited Team Leader, Trainer and Technical Specialist at Center Parcs, a with 3427 employees, based in Newark-On-Trent, England, United Kingdom. AeroLeads shows a matched LinkedIn profile for Bryn Smith.
Bryn Smith previously worked as IT Helpdesk Support Technician at Center Parcs and Business Technical Support Advisor at Vodafone. Bryn Smith holds Bachelor Of Arts (B.A.), Interactive Design from University Of Lincoln.
Company email context
Email format at Center Parcs
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Center Parcs
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Profile bio
About Bryn Smith
I am an experienced and accredited team leader, professional trainer and technical specialist, with 6 years of experience in these roles. I thrive in high pressure environments and always push myself to overcome challenges. I always strive to improve on my previous performances and take on more responsibilities where possible. I have experience working with and managing a team of people as well as working individually. I have a great deal of experience in a customer focused environment, I am able to manage relationships with key stakeholders and regularly do so in my current day to day role, as well as handling difficult situations with maturity and professionalism. I pride myself on my ability to go above and beyond what is expected of me in order to be the best that I can be and make the very most of every opportunity I face. I am an individual hungry for personal development and enjoy learning new skills that can be implemented to improve productivity and find better ways of working, considering the benefits and risks before taking action and mostly seeing strong results.
Current workplace
Bryn Smith's current company
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Center Parcs
13 roles
Bryn Smith work experience
A career timeline built from the work history available for this profile.
Business Technical Support Advisor
Escalating network cases for the business estate, supporting a multitude of different work streams, supporting customers from SOHO, SME, Partner Services and Corporte. Liasing with key stakeholders, as well as supporting internal agents on the phone lines.
Jul 2019 - Mar 2022
Aspire Management Accreditation Course
3 month management course covering a multitude of different managerial skills, including coaching and development, internal policies and processes, 121 delivery, difficult conversations, and mental health training.
Jan 2021 - Apr 2021
Learning & Development Trainer
Facilitating a 2 day course to 15+ delegates over a 3 month period. Upskilling the entire front line sales teams across the business with over 7000 employees unskilled in this time to successfully roll out a new project. Dealing with difficult delegates and focusing on knowledge retention for individuals development.
Jan 2021 - Apr 2021
Sme Tech Team Leader
Managing a team of 12 individuals, carrying out monthly 121 and coaching sessions, call quality scoring, supporting individual development and producing weekly KPI reports and feeding back to stakeholders.
Apr 2019 - Jul 2019
2Nd Line Technical Support
Answering calls to business customer and colleagues, aiding in general technical support and diagnostics, raising network related cases and assisting customer where need be.
Jul 2017 - Jul 2019
Technical Specialist Support
Working Network cases for consumer customers, contacting customers directly, administrative problem solving, providing 3rd line technical support and assisting 1st and 2nd line colleagues with advanced technical support and diagnostics.
Feb 2017 - Jul 2017
2Nd Line Technical Support
Answering calls to business customer and colleagues, aiding in general technical support and diagnostics, raising network related cases and assisting customer where need be.
Oct 2016 - Feb 2017
O2 Guru
Opening the store as part of management, training a team of people, coming up with sales incentives and tracking performance, delegating tasks to consultants, interacting with customers, helping consultants make and process sales, end of day cashing up and reconciliation paperwork, closing the store and locking up.
May 2015 - Oct 2016
Sales Assistant
Making and processing sales, approaching customers, tidying shop floor, weekly PoS change, working towards and exceeding daily targets.
Oct 2014 - May 2015
Shop Floor Assistant
Working to a deadline, assisting customers, replenishing point of sale displays, managing a team of people, delegating tasks, provide impeccable customer service.
Apr 2007 - Oct 2014
Graphic Designer
B&M Heating
Full company Re-branding (Logo, Letterhead, Invoice, Quotes, Website, Vehicle Vinyl Design).
Mar 2012 - May 2012
Web Designer
'Being Lost' Exhibition
Created an Interactive Website for a design exhibition entitled 'Being Lost'.
Nov 2011 - Jan 2012
Team & coworkers
Colleagues at Center Parcs
Other employees you can reach at groupepvcp.com. View company contacts for 3427 employees →
AO
Adriana Oprea
Colleague at Center ParcsThetford, England, United Kingdom
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JD
Jana Distelkamp
Colleague at Center ParcsCologne, North Rhine-Westphalia, Germany
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TS
Tetiana Scott
Colleague at Center ParcsWhitehaven, England, United Kingdom
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PP
Pierre Pierre
Colleague at Center ParcsGreater Paris Metropolitan Region, France
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AF
Aniek Fassotte
Colleague at Center ParcsVenray, Limburg, Netherlands
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NM
Nicolas Mounard
Colleague at Center ParcsLyon, Auvergne-Rhône-Alpes, France
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SV
Sven Van Den Beuken
Colleague at Center ParcsHorst, Limburg, Netherlands
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SO
Sitour Online
Colleague at Center ParcsTarragona, Catalonia, Spain
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ME
Morgane Eberle
Colleague at Center ParcsGreater Metz Area, France
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VA
Valérie Anello
Colleague at Center ParcsFrance
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Adriana Oprea
Colleague at Center ParcsThetford, England, United Kingdom
View →
JD
Jana Distelkamp
Colleague at Center ParcsCologne, North Rhine-Westphalia, Germany
View →
TS
Tetiana Scott
Colleague at Center ParcsWhitehaven, England, United Kingdom
View →
PP
Pierre Pierre
Colleague at Center ParcsGreater Paris Metropolitan Region, France
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AF
Aniek Fassotte
Colleague at Center ParcsVenray, Limburg, Netherlands
View →
NM
Nicolas Mounard
Colleague at Center ParcsLyon, Auvergne-Rhône-Alpes, France
View →
SV
Sven Van Den Beuken
Colleague at Center ParcsHorst, Limburg, Netherlands
View →
SO
Sitour Online
Colleague at Center ParcsTarragona, Catalonia, Spain
View →
ME
Morgane Eberle
Colleague at Center ParcsGreater Metz Area, France
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VA
Valérie Anello
Colleague at Center ParcsFrance
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2 education records
Bryn Smith education
Bachelor Of Arts (B.A.), Interactive Design
Btec, Interactive Media
New College Nottingham
FAQ
Frequently asked questions about Bryn Smith
Quick answers generated from the profile data available on this page.
What company does Bryn Smith work for?
Bryn Smith works for Center Parcs.
What is Bryn Smith's role at Center Parcs?
Bryn Smith is listed as Experienced and Accredited Team Leader, Trainer and Technical Specialist at Center Parcs.
Where is Bryn Smith based?
Bryn Smith is based in Newark-On-Trent, England, United Kingdom while working with Center Parcs.
What companies has Bryn Smith worked for?
Bryn Smith has worked for Center Parcs, Vodafone, O2 (Telefónica Uk), Game Digital Plc, and Asda.
Who are Bryn Smith's colleagues at Center Parcs?
Bryn Smith's colleagues at Center Parcs include Adriana Oprea, Jana Distelkamp, Tetiana Scott, Pierre Pierre, and Aniek Fassotte.
How can I contact Bryn Smith?
You can use AeroLeads to view verified contact signals for Bryn Smith at Center Parcs, including work email, phone, and LinkedIn data when available.
What schools did Bryn Smith attend?
Bryn Smith holds Bachelor Of Arts (B.A.), Interactive Design from University Of Lincoln.
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