Bryona Whitlock Email & Phone Number

St Louis, Missouri, United States

• Assist HR Department and Chief Operating Officer with recruiting, posting jobs, screening applicants, setting up interviews, interviewing applicants, evaluating candidates during final interviews, onboarding, and.
• Maintain knowledge of HR policies, procedures, and best practices; complete orientation for new hires; provide one-on-one meetings to new hires regarding employee benefits, policies, compensation, client privacy and.
• Recruit talent from universities like Washington University in St. Louis and Saint Louis University; schedule meetings with department heads and counselors to coordinate campus visits; meet with select students that.
• Coordinate and collaborate with department hiring managers to discuss hiring needs and post jobs on Glassdoor and Indeed.
• Manage all new employee onboardings; send new hire paperwork, ensure paperwork is completed correctly, create new employee folder, provide one-on-one first day orientations, and go over the company and employee.
• Assist with monitoring and managing an annual budget of $1.2M; track and ensure funds are being distributed appropriately; assist Finance leadership with budgeting, reporting, planning, and auditing.

St Louis, Missouri, United States

• Managed schedules and calendars for HR Director and Executive Director; arranged travel and hotel accommodations for 15+ staff members and 10+ board members.
• Maintained knowledge of HR policies, procedures, and best practices; provided orientation to new hires and helped maintain personnel files, health insurance and 401K information, and distributed employment policies and.
• Relieved leadership from administrative functions in order to increase the time they have available for senior level responsibilities; evaluated office productivity and offered new processes and procedures to improve.
• Managed calendars and prioritized functions and appointments; provided material and background information to prepare Directors for upcoming meetings and ensured meeting deadlines were communicated and attained.
• Answered and screened phone calls, screened visitors, organized meeting arrangements, prepared reports, filed and organized documents, recorded meeting minutes, and maintained and purchased all office supplies and.
• Created and maintained electronic copies and hard copies of all department employee hours and information, budgets, invoices, receipts, and expenses with confidentiality.

Bridgeton, Missouri, United States

• Reviewed applications in Applicant Tracking System; screened and interviewed candidates and helped with hiring decisions.
• Assisted Human Resources with workers’ compensation, payroll, timecards, training, coordinating leave of absence, and the interviewing and hiring process.
• Oversaw onboarding for new employees; provided new hire presentations to 10-25 new employees per month that covered a company overview, policies, procedures, safety, insurance, compensation, etc.
• Coached and trained 15-30+ new employees per month; trained new hires one-on-one on department functions and operations, customer service, resolving conflicts, monitoring/stocking inventory, merchandising and signage.
• Provided performance evaluations to 100+ employees annually; evaluated employee performance on efficiency, customer service, and sales; distributed pay increases or pay decreases based on performance.
• Documented, reported, and resolved employee conflicts; provided constructive feedback and facilitated conflict to ensure the growth and collaboration of team members.

St Louis, Missouri, United States

• Provided multisite management to 2 locations with a combined total of 10-20 team members; drove sales to maximize store profits and assisted in leading annual sales of $1M and meeting or exceeding store Key Performance.
• Helped with screening candidates, coordinating interviews, making hiring decisions, presenting offers, and training new employees.
• Coached and trained 5-10 new employees per quarter on average; documented employee progress and provided performance evaluations and recommendations for improvement.
• Responsible for customer satisfaction, staff schedules, staff training and development, inventory control, visual merchandising, sales floor coverage, stockroom organization, and processing Point of Sale system reports.
• Modeled, enforced, and provided direction and guidance to team members on proper customer service approaches and techniques to ensure customer needs, complaints, and issues were successfully met/resolved within.
• Analyzed customer needs and feedback to identify opportunities to improve the overall customer service in each store; served as point of contact for resolving onsite employee problems and escalated customer issues and.

Pine Bluff, Arkansas, United States

• Supervised and trained 5-10 team members and assisted in driving store sales to maximize profits; coached team members on customer service, selling/buying behaviors, and setting personal and productivity goals.
• Collaborated and communicated well with supervisors and team members; worked and met deadlines with minimal supervision; helped team members with problems and/or tasks when needed; performed daily stocking/maintenance.
• Adapted to different types of customers and resolved customer issues with a smile; motivated team members to achieve great results through enthusiasm from interacting with customers and athletic products.
• Liaison between customers, sales associates, Assistant Manager, and Store Manager; delivered on sales, customer experience, merchandising, visual, and operational expectations.
• Helped create staff schedule and reported team member performance to leadership.

Master Of Business Administration - Mba

Bachelor Of Science - Bs, Visual And Performing Arts