Bryson Menke Email & Phone Number

Boise, Idaho, United States

Boise, Idaho, United States

• Directly led team scope expansion from CG and PTG product Expert training in FY21-FY22 to include TTLive Experts and Intuit Academy external content in FY23-present.
• Responsible for delivery, tracking, and enhancement of tax training strategy and prioritization for 20K+annual learners in TurboTax, TurboTax Live, ProConnect, and Intuit Academy.
• Spearheaded TurboTax learning experience overhaul resulting in a 4-point increase in tNPS for CG product experts in their first 50 contacts and a 1.25-hour reduction in CST for Full-Service during TY22.
• Reduced time to upskill by 6-week YoY through leadership of 23 SMEs, programmers, instructional designers, and program managers via delivery of AI-backed, TTLive Full-Service upskilling scenarios.
• Delivered TTO rehire training program, increasing learner knowledge and proficiency resulting in ~$250K annual savings. Established best practices being used systemically.

Boise, Idaho, United States

Responsibilities: Drive strategy, roadmap and prioritization of learning experience requirements in the Quickbooks Desktop segment. Establish requirements for new hire onboarding and continuous learning experiences for experts.Manage knowledgebase content standards and integrate with expert learning experiencesEngage with key stakeholders to communicate.

Greater San Diego Area

• Interactive research with the Dr. Douglas Richman lab in conjunction with UCSD and the VA that aims to study HIV latency in CD4+ T cells in order to develop the most effective and efficient evidence-based best practice.
• Responsible for collaboration with multiple worldwide partners in the testing and analysis of patients samples globally while contributing to NIH grant-funded publications and continuing research.
• Research team leader utilizing cell culture, qRT-PCR, ddPCR, and next-generation sequencing involving HIV infected donor specimens in BSL2+ biomedical research areas in conjunction with multiple local and international.

Greater San Diego Area

• Performed multiple experimental assays in the fields of microbiology and cancer research utilizing cellular culture, animal model testing, tissue dissection, and biomolecular assays while collecting and analyzing.
• Designed and implemented interdisciplinary research of a national study to evaluate science and faith dialogue between Christian faith professionals and secondary students which resulted in presenting and publishing.
• Provided hands on interactive substitute teaching in the delivery of undergraduate biology courses in ecological and evolutionary genetics topics across multiple multimedia platforms.

Greater San Diego Area

• Survive, Evade, Resist, and Escape (S.E.R.E.) School: US Navy – Leading Chief Petty Officer
• Senior military high-risk instructor leading 65 military and civilian personnel in classroom instructional delivery of SERE tactics, techniques, and procedures to Department of Defense designated "high risk of capture".
• Responsible for providing classroom and in situ education based on historical case studies and experiential learning theory across multiple platforms of instruction with varying degrees of stress inoculation to provide.
• Designed, implemented, and evaluated realistic curriculum, training simulations, and laboratory exercises for military students via lectures, hands-on scenarios, and case study evaluation.
• Coordinated and implemented 3-year clinical research trial to understand the pre- and post-physiological stress response for stress inoculation of over 1,500 military personnel during high-risk training.
• Program manager responsible for training and qualifying prospective instructor candidates across all phases of training.

Greater San Diego Area

• Explosive Ordnance Disposal Mobile Unit One - Unmanned Systems Platoon Leading Petty Officer
• Led 16 military personnel in the training, development, and implementation of naval unmanned underwater assets using side-scan sonar worth over $15M.
• Responsible for global search and recovery efforts of multiple downed aircraft, equipment, and personnel via unconventional oceanographic topographic monitoring equipment using advanced environmental modeling systems.
• Responsible for executive level coordination with multiple high-value assets and partnering teams while identifying best practices for individual and collective mission success.

Greater Seattle Area

• USS Shoup (DDG-86)
• Led 12 personnel in the search, identification, and prosecution proficiency training for Under Sea Warfare engagement.
• Responsible for interpreting meteorological, bathythermograph, & oceanographic data/models for the detection and engagement of underwater contacts.
• Responsible for inventory and maintenance of shipboard small arms and non-lethal weapons.
• Lead search and rescue swimmer responsible for the deployment and recovery of rescue equipment and personnel.
• Member of shipboard combat systems, medical, and force protection training teams.

Greater San Diego Area

• Basic Military Education and Advanced Training
• Received basic naval and military instruction.
• Attended advanced Surface Sonar Technician and Operator advanced training for worldwide target identification and ship specific equipment.
• Studied oceanographic and meteorological monitoring modeling systems for use with active, passive, and side-scan sonar detection of underwater contacts.

Master Of Science - Ms, Biology, General, Gpa: 3.90

Activities and Societies: Major coursework completed (May, 2018) – Advanced Human Physiology*, Advanced Cell Biology*, Genetics &.

Bachelor Of Science - Bs, Biology, General, Gpa: 3.31

Activities and Societies: Major coursework completed - General Chemistry I* & II*, Ecology & Evolutionary Systems*, Cell Biology &.