● Drafted documents for attorneys to represent clients on legal proceedings while participating in court hearings.● Attended Public Works meetings and press conferences to discuss community development and fund appropriation for all property belonging to the city.● Transported documents from one department to another to keep attorney-client confidentiality.● Took initiative in programming and developing technological large format printers for creating maps for redevelopment of the City's downtown.● Created QR codes, informational videos of public safety, social media posts, and attended events sponsored and created by redevelopment team and interns to boost community interactions and involvement. ● Managed incoming client calls, transferred calls to appropriate departments, and answered client concerns● Maintained office equipment, including computers, printers, and copiers, increasing efficiency

● Facilitated communications and marketing activities, including social media to assist in event planning for recreational/educational opportunities for kids.● Implemented and designed slide decks for educational presentations, fundraising opportunities, and staff meetings while performing various program and administrative tasks.● Supported program implementation for mentoring elementary, middle, and high school boy students while collecting campaign data on their experience and what they have learned.● Remained up to date on relevant research and breaking news related to gender violence and positive masculinity for the course work of the program.

● Primarily responsible for managing inventory of warehouse using Excel to keep track of order fulfillment.● Managed checking equipment and inventory for events to maintain working conditions and necessary changes of all warehouse inventory.● Coordinated as a lead intern to collaborate/oversee 4 employees to help event sponsors and vendors with load-in and load-out, infrastructure setup, pub tent replenishment to keep the guest hydrated, and merchandise setup.● Set up QR codes in order to record surveys and what people would like to see differently for upcoming years

● Assisted in managing exclusive projects with a cooperative team of associates in my capacity as lead associate. Projects included merchandise wall renovation, product inventory recording, audits, and suggestions for introducing and educating customers about new products.● Investigated and handled customer complaints involving Buy Online and Pick Up (BOPIS) and deliveries to maintain customer relations. ● Oversaw inspections to verify security of products during delivery to ensure efficient satisfactory of customers.● Schedule deliveries for the upcoming week that are mainly prioritized for customer expectations and supervisor expectations.● Serve as one of the main points of contacts for customer questions about store products or deliveries.

● Facilitated as a lead associate to manage exclusive projects with a collaborative team of associates. ● Projects included remodel of merchandise wall, record product inventory, audits, and ideas to introduce and inform customers of new products.● Investigated and resolved customers issues that were Buy Online and Pick Up (BOPIS) and deliveries to help keep customer relations.● Track and record stock to maintain accurate inventory for customer sales. While also keeping track of what brand sold the most in order for shipment from warehouse to be increased to satisfy customer needs.● Implemented extensive primary research to investigate the use of the rewards program to inform customers of perks to improve their shopping experience and increase productivity sales.● Established customer relations to inform customers of relevant sales events and look to resolve questions in-person and over the phone that attains to the customer needs.