Barbara Scott Email & Phone Number

Loganville, Ga, Us

Duluth, Georgia, United States

- Assisted with Benefits Underwriting process and in particular with census spreadsheets;- Checked customer accounts for accuracy and added missing information;- Processed First Payroll & Termination processes;- Other ad hoc projects and tasks as assigned

Suwanee, Georgia, United States

- Issued quotes for spare parts;- Processed customer orders, provides order confirmation & issues invoices;- Placed orders with internal vendors for spare parts;- Performed office administration duties, including correspondence, fielding calls and assigned projects.

Norcross, Georgia, United States

- Coordinated with departments regarding order status, shipping dates, prices, product availability, and backorders- Processed orders for materials or merchandise from sales staff or direct customer contact- Maintained customer files with sales contracts and other information- Controlled product information database and implemented price change communications- Contributed to operational sales effectiveness by establishing relationships with vendors and coordinating everyday interactions, queries, and general information sharing

Norcross, Georgia, United States

- Administered special pricing requests in collaboration with corporate parent - Maintained customer data in CRM systems - Performed sales administrative duties, including customer and vendor quoting and product pricing information- Executed duties as acting OEM Sales Key Account Manager when necessary- Provided administrative support to Accounts Payable & Payroll, including maintaining vendor files, out processing vendor checks, invoice bookkeeping, and assisting with timekeeping & expense tracking

Duluth, Georgia, United States

- Developed and maintained analytics to communicate data trends and create measurements (including KPIs)- Managed sales tracking tools, and compiled product reporting on a weekly cadence for leadership teams

Duluth, Georgia, United States

- Managed and prepared rep agency, private label manufacturing, and customer contracts- Fulfilled regional support requests including sample & literature requests, quotes, warranty claims, agency co-ops- Prepared weekly and monthly sales reports for the Vice President, customers, and sales managers

Sandy Springs, Georgia, United States

- Developed and compiled monthly service reports consisting of data analysis and recommendations- Established new processes and business practices for production planning, scheduling, and forecasting, resulting in significant improvement in costs, customer service, and credibility- Monitored production status to identify delays, and adjusted transportation schedules to ensure timely delivery of products- Corrected production issues and escalated unresolved issues to management - Provided special account services to top 10 customers

Winder, Georgia, United States

- Demonstrated exceptional client service skills through relationship building- Provided data entry support and analytical support to management team- Provided timely, courteous, and knowledgeable response to information requests- Performed duties related to receiving & shipping parts

Lawrenceville, Georgia, United States

- Processed orders received by phone, fax & email;- Responsible for shipping and customer specific documentation;- Maintained systems for backorders, orders, packing lists & invoices;- Managed the end of day procedures and reporting;- Completed data-entry tasks at 85wpm;- Special projects (such as marketing mailing lists, production & backorder reports) as needed;- Gained experience interacting with the warehouse and shipping aspect of the company;- Recognized for contributions to team

Lagrange, Georgia, United States

- Prepared product sample kits for shipment to customers;- Scheduled orders to the mat printing machine according to customer orders;- Scanned orders and generated product labels;- Resolved issues between production department and customer service;- Converted graphic files in Corel and modified color palette according to production process;- Improved workstation to maximize performance efficiency.

Cavaion Veronese, Italy

- Managed the import of finished products from overseas factories;- Shipped drawings and samples to and from suppliers and sales representatives;- Translated requirements between Italian & English to work with Chinese and Indian suppliers;- Formalized all agreements in writing to ensure clear communication and avoid misunderstandings;- Negotiated purchase prices to meet cost target defined by supervisor;- Processed orders for prototypes and tracked on-time delivery of production orders;- Devised & created a catalog of documents for each product (material samples, pictures, drawings…) to assist agents traveling to foreign suppliers;- Improved filing system.

Vicenza, Italy

- Managed air export and booked flights for shipment of products;- Organized transportation from pick-up to delivery of goods to customers;- Maintained constant communication with clients & foreign forwarding agents;- Kept filing system for packing lists, bills of lading and commercial invoices;- Resolved shipping issues and claims;- Created good personal rapport with clients, airline & foreign agents.

Ba, Leisure & Tourism

Vocational Diploma (BA-Equivalent)

Education record

Attended Spring & Summer Semesters 2010