• Hire 150+ technicians in 6 month period in the US, Canada and LATAM• Facilitate background check and all other on-boarding activities• Conduct all interviews and salary negotiations• Update all management tracking systems and provide weekly staffing and financial metrics

• Lead large scale and numerous outsourcing programs throughout the United States• Establishes and ensures execution of standards and procedures for project reporting and documentation• Tracks acceptance criteria for all contract milestones in all engagements and obtains timely sign-off from customer(s) • Publish weekly dashboard on health of the project • Full responsibility for the management of the wider transition team involving additional project management resource, internal technical resource, 3rd party suppliers, account team members and client stakeholders• Deliver all Service Transition Projects and Programs in line with recognized best practice methodology (managing risk, governance, quality assurance, issue resolution, reporting)

• Direct and oversee 70+ senior application architect resources focused on various application development and data solutions. • Manage $12 million annual budget and ensure all forecast, revenue, and expense targets are met. • Identify delivery problems and coordinate key resources to provide solutions for multiple accounts. • Facilitate architect immersion training program for US, resulting in roll out across the Americas region. • Initiate and led two consecutive Innovation Campaigns across the Americas region. Campaign led to 250 automation ideas with successful implementation of 20 resulting in 20m annual savings.

• Direct oversight and responsibility for directing the modernization and deployment of a web hosting service offering’s web portal application while leading multiple tracks of software development and providing managerial oversight to both on- and offshore teams.• Led the successful implementation of three consecutive releases, coordinating all phases of the project life cycle from inception through to completion.• Maintained dual responsibility as business development manager leading the efforts to build consulting Agile practice and Agile Scrum product owner for application development.

• Selected from an experienced group of leaders to build an elite and highly skilled team into a Centre of Expertise for Java development. Led centre to successful internal certification by meeting rigorous standards to include training hours, revenue to forecast and successful delivery as measured by client feedback and dashboard metrics.• Identified and built global relationships with partners and vendors to enable advanced training which led to a 75% increase in technical certifications among Java staff. Training plan deemed so successful that it was rolled out to entire Global Applications division. Partnership with vendors resulted in $500k worth of training credits provided at no cost to the organization in 2008.• Successfully led application development effort for internal hosting project while concurrently leading the Java organization. All project deliverables met on time & within budget, and within all Service Level Agreements.

• Selected to lead organization of 800 people in the successful delivery of projects and services to cost, quality, and schedule. Created and aligned delivery team to specific needs of Consumer Industry. Successfully managed $90m annual budget to forecast and met all revenue and expense targets. • Aligned the organization to global capability strategies and developed the Java capability within the US, while concurrently managing a team of 70 resources dedicated to the Consumer Industry.• Successfully led large effort to closedown Lakewood, CO facility and relocate organization to facility in Louisville, CO. Stayed within budget and project plan throughout effort.

• Stemmed mass exit of frustrated employees by initiating training for higher level certification. Company eliminated its long-standing certification training program to cut costs. Turnover became a serious issue. Designed 80-page training program in two months and led effort to get regional employees trained. Region succeeded in retaining 90% of employees. Increased revenue by enabling EDS to bill workers at higher rate due to certification.• Led team of 75 in all facets of technical support for key accounts. Manage performance and comp for team and training for entire Western region. Interface with key leaders for issue management and project staffing needs. Assist key accounts with workforce planning and billing of EDS resources. Successfully Managed $5M budget.• Interfaced regularly with key delivery leaders to facilitate issue management and project staffing needs. Developed business continuity plans and kept org compliant with all business continuity deliverables.

• Project leader and developer for multiple customer focused projects, collaborating with clients in coordinating and creating quarterly project plans addressing specific client needs. • Utilized exceptional project management and client relationship skills to foster positive working relationships with clients leading to eight consecutive successful software releases.• Analyzed client options and project deliverables to reorganize staffing assignments and responsibilities, allowing the client to achieve significant cost savings, reducing costs equivalent of ~ two full time employees within one month.• Created and managed SGML extract rules and HTML web pages for an online billing and payment system for MCI.