Beret Mangino Email & Phone Number

Have had 3 promotions while a branch manager, each one to a larger and more complex branch. Managed and oversaw the expansion of Enterprise in Colorado Springs, by opening and developing a new branch and market. Selected by HR Manager and Area Manager as new hire training manager/branch. Responsible for training and developing every new employee hired within the area for their first 90-120 days with company. Training included business-to-business marketing, income statement, customer service, ancillary product sales, policies, procedures and company mission statement. Had 100% retention and completion of monthly reviews and training modules. Won Summit Award for excellence in all four core areas of business: Customer Service, Profitability, Fleet Growth and Employee Development and Retention.Increased and maintained 1 year of customer service scores above company average, best in Colorado Springs of 13 locationsCurrent branch revenue at all-time high, accomplished through a 20% sales increase and 18% fleet growthPromoted 7 employees to next level of management, in top 10% of branch manager matrix in Colorado

Managed and oversaw the expansion of Enterprise in Colorado Springs, by opening and developing a new branch and market. Selected by HR Manager and Area Manager as new hire training manager/branch. Responsible for training and developing every new employee hired within the area for their first 90-120 days with company. Training included business-to-business marketing, income statement, customer service, ancillary product sales, policies, procedures and company mission statement. Customer Service, Profitability, Fleet Growth and Employee Development and Retention.

Solely responsible for creation and execution of branch income goals, cost control initiatives, employee training and development, and marketing to existing and new accounts. Daily tracking of customer service and income training. First assistant manager in Colorado Springs to be promoted to branch manager in 5 yearsIncreased customer service scores 23% to highest in CO and 11% above company average.240% profit growth becoming 2nd most profitable location in CO.120% fleet growth, gained 5 new $100,000+ business accounts, and gained 100% referral business from 6 body shops that were using competitors.Managed 6 employees, promoted 2 employees to larger locations and 1 to Management Assistant.

Entry-level position. Monthly placement in top 20% of group ranking, attended 5 MVP award dinners, won 6 contests for excellence in daily performance. B2B Marketing of existing and new customers using cold call and 4 step sales process. Learned all aspects of financial statement including collections and receivables, setting monthly goals and executing scheduling and daily operational plans to maximize productivity and profits.

Bachelors, Communications

Bachelors, Communications; Journalism