Michael Greene Email & Phone Number

Wentzville, Missouri, United States

▪️ Manage & develop 4 Territory Managers in Missouri. Work next to Territory Managers to develop sales skills & learn market trends. Manage performance goals for Territory Managers through Territory Manager Incentive. Create market specific projects as we work as a team to grow volume, share & revenue. ▪️ Manage 10 wholesale accounts & rebate programs to meet quarterly sales goals throughout region. As the first point of contact with these wholesalers duties also include, setting up promotions, selling new items, marketing, trade shows, logistical issues with shipped products & placing large volume truck orders. ▪️ Manage Regional Chain BOB. Meet with chain owners or buyers to develop relationships, gain distribution, POG implementation, sell in new & high profit items, set up promotions & drive revenue for the chain account & Swisher.

Greater St. Louis Area

• Prospect and manage a book of business with over 900 accounts while showing incremental growth through new account generation and maintaining current accounts on a regular basis.• Have grown Swisher Share incrementally over that last 2 years in the St. Louis market from 54% to 59%.• Grow distribution and merchandise Independent and Chain retail outlets while increasing base accounts through additional sales and quarterly incentive programs.• Meet or exceed monthly, quarterly, and yearly new business and revenue goals• Establish promotional plans by geographic area and execute with key customers.• Develop professional business relationships with Independent and Chain retail outlets as well as Wholesale accounts through strategic business approaches.• Network and build relationships within territory in order to further business relationships and drive preference for Swisher Sweets products through quarterly promotions, geo-focus specific projects, and consumer engagement events.• Manage and maintain the assets and tools provided by the company (Company car, products, samples, cell phone, laptop, corporate credit card, etc...)• Awarded Territory Manager of the Year (2017, 2018).

Olathe, Ks

Responsibilities for this role include receiving and answering customer inquiries and requests regarding products, orders, pricing and other services offered and providing operational support for Garmin's consumer electronic products and working with customers to determine which products, accessories and plan of action best serves the customer's individual needs. Other responsibilities include:• Remain current on changes in policies, procedures, and product offerings• Report any and all out-of-line conditions affecting customer satisfaction• Develop and maintain department and company image and philosophy to the public• Become highly knowledgeable in the specifications, capabilities and operation of Garmin products• Answer customer technical inquiries regarding Garmin products via telephone, letters, fax and electronic mail• Monitor, document and report failure trends in Garmin equipment• Identify and recommend improvements in Garmin products, documentation and procedures• Review special circumstances and authorize warranty service when deemed appropriate

Independence, Missouri

• Managed two locations that grossed between 2.4 and 3.2 million in sales a year.• Meet/exceeded bi-weekly and quarterly shrink goals• Meet yearly audit goal of 5%• Delivered premium customer service• Drove sales goals to meet and exceed company standards• Hired and trained current/new employees• Implemented company visual merchandising standards • Responsible for paperwork regarding payroll, managing hours, and daily operations• Managed employees and set individual goals that allow for personal and growth of business

Leawood, Ks

• Implemented merchandise presentation standards and signage of the apparel department to meet company standards and maximize profits• Supported company standards of selling and customer service.• Assisted store management team with general supervision in the store in accordance with company policies and procedures including opening and closing the store and front end coverage as assigned• Complied with cash office procedures and preparing deposits and balancing cashiers• Complied to loss prevention standards and audit requirements• Helped hire and train new employees

Plymouth Meeting, Pennsylvania

• Set up in store displays, maintain and change out graphics.• Move product to optimize location on floor/shelf.• Refresh product presence to ensure full and neat presentation of available inventory.• Provide in store support around key marketing programs, initiatives and major product launches• Lowered quarterly shrink by half within two quarters of taking position and maintained throughout time at location.• Educated retail managers and sales associates on Under Armour in store programs, sales initiatives, product launches and corporate merchandising guidelines• Provided a high level of customer service to maintain a steady cliental.

Lee'S Summit, Missouri

• Assist customers with footwear needs• Knowledge of all types of athletic footwear • Stock and remodel footwear sales floor to company standards weekly based on company initiatives and weekly planner.• Loss Prevention measures taken daily by daily self audits and weekly shakedowns of stockroom• Work closely with management to maximize sales and generate new customers• Provide exceptional customer service needs

Warrensburg, Missouri

• Assist customers with sportswear and equipment needs • Achieve daily sales goals through customer satisfaction • Stock and remodel store sales floor to emphasize new product and in-season sports.• Supervise and train employees on company brand standards through workshops and weekly meetings.• Complete daily and weekend ending paperwork to present business results to district manager.• Handle daily deposits and store reports.

Bachelor Of Science (B.S.), Hospitality Administration/Management

Associate'S Degree, General Studies

Education record

Activities and Societies: Varsity Basbetball School Newspaper Art Club

Education record