Results-driven, self-motivated credit and collections analyst. Background includes experience in operations leadership and transportation management. Outstanding customer service, active listening, decision-making, negotiating, and problem-solving skills. BS in Business Management with minor in Computer Science; Credit Business Associate (CBA) certification. Core competencies include:» Credit and collections. At Eaton, managed accounts receivable that grew in scope to seven divisions across all 50 states and Canada. Included 3000+ accounts with a monthly average portfolio of $75M. Achieved receivables of less-than-30-days outstanding of 97% in 2019, the best percentage on the “Commercial and Industrial” team.» Transportation and logistics. As Private Fleet Manager at Eaton, led a team of 25 union drivers and managed annual budget of $3M. Increased miles driven by Americus fleet by 26% and reduced cost per mile 17%, saving Cooper Lighting $100K+ over a two-year period. Increased Vicksburg fleet miles driven by 18% and reduced cost per mile by 4%. Solicited, obtained, and managed backhaul program generating a savings of $1M.» Operations leadership. Known as an energetic and engaging operations leader. At Eaton, coordinated efforts between shipping, receiving, purchasing, customer service, shipment planning, distribution replenishment planning, warehouse management, traffic management, and our customers. bshall321 [at] gmail.com678-674-3141