Becky Paige Email & Phone Number

Team restructure - aligned under parent company to support both WunderLand and Advanced Clinical salesOwn new client onboarding process.Partner with sales team to vet new clients and review contracts, work with Legal teams to revise as necessary, and use DocuSign to obtain signatures.Gather client invoicing requirements and work with billing team to implement.Follow up with accounts receivable department to ensure payment is received timely and close the loop with sales… Show more Team restructure - aligned under parent company to support both WunderLand and Advanced Clinical salesOwn new client onboarding process.Partner with sales team to vet new clients and review contracts, work with Legal teams to revise as necessary, and use DocuSign to obtain signatures.Gather client invoicing requirements and work with billing team to implement.Follow up with accounts receivable department to ensure payment is received timely and close the loop with sales team.Increased new client onboarding compliance to 92%, in turn seeing an increase in timely payment and decrease in billing issues.Draft all client work orders/SOW documents, work with Legal teams as needed, and obtain signatures. Routinely audit existing documentation and renew as necessary to ensure compliance. Manage POs for client invoices.Achieved 82% resolution of PO issues upon new process implementation, and have maintained over 90% since. Show less

Chicago, Illinois

Promoted from previous position at Advanced Resources, moved todifferent business unit within parent company.Serve as the go-to person for all sales support requests and questions, such as work order/SOW management, PO management, new client onboarding requests, etc. Routinely audit all existing client contracts, drive new client onboarding process to ensure proper documentation and a positive client experience.Increased contract compliance from 75% to almost 100%, and client… Show more Promoted from previous position at Advanced Resources, moved todifferent business unit within parent company.Serve as the go-to person for all sales support requests and questions, such as work order/SOW management, PO management, new client onboarding requests, etc. Routinely audit all existing client contracts, drive new client onboarding process to ensure proper documentation and a positive client experience.Increased contract compliance from 75% to almost 100%, and client onboarding compliance from 50% to 75% in 2021Run reports, analyze and present data on a weekly and ad hoc basis for Leadership and sales teams.Collaborate across departments to drive and support various internal initiatives.Plan and coordinate company-wide employee engagement and training and development activities. Show less

Schaumburg, Il

● Manage talent onboarding while ensuring rigorous compliance withfederal and state law and client requirements.o Increased compliance from 85% to over 95% within my first 8months● Perform accurate data entry, run and analyze KPI reports, and partner with sales and recruitment teams to leverage this data to improve our performance on a weekly basis.o Identified the need for improved system of tracking referrals,created a weekly referral tracking process and shared with… Show more ● Manage talent onboarding while ensuring rigorous compliance withfederal and state law and client requirements.o Increased compliance from 85% to over 95% within my first 8months● Perform accurate data entry, run and analyze KPI reports, and partner with sales and recruitment teams to leverage this data to improve our performance on a weekly basis.o Identified the need for improved system of tracking referrals,created a weekly referral tracking process and shared with myteam to develop a new best practice● Collaborate across multiple teams and with back office departments to provide outstanding customer support to our clients and talent.● Maintain strong client and talent relationships through effectivecommunication, and by handling questions and concerns with accuracy,urgency, and professionalism. Show less

Buffalo Grove, Illinois

● Coordinate, manage, and train hundreds of volunteers per year, via bothvirtual and in-person training sessions.● Co-hosted monthly live training webinars, of which I led the team todesign and execute.● Revised staff training manuals and condensed pages by 30%, making ourtraining process more efficient and user-friendly.● Conduct surveys to gather feedback from our experienced volunteers,evaluate and compile data, and present findings to Leadership team.●… Show more ● Coordinate, manage, and train hundreds of volunteers per year, via bothvirtual and in-person training sessions.● Co-hosted monthly live training webinars, of which I led the team todesign and execute.● Revised staff training manuals and condensed pages by 30%, making ourtraining process more efficient and user-friendly.● Conduct surveys to gather feedback from our experienced volunteers,evaluate and compile data, and present findings to Leadership team.● Collaborated with coworkers to create, design, and deliver a brand-newone-day in-person training workshop which brought in new customersand over $3000 in revenue. Show less

Buffalo Grove, Il

• Maintained electronic database• Organized materials and paperwork for events and managed inventory records• Processed payments and compiled reports on daily and monthly revenue• Provided excellent customer service

Lincolnshire, Il

Greater Chicago Area

● Identified daily, weekly, and unit-long learning objectives, and createdand delivered lesson plans to align with Common Core standards andunit’s guiding questions.● Utilized knowledge of learning theories, such as Backward Design,Bloom’s Taxonomy, and Gardner’s Multiple Intelligences, to inform mylesson planning and accommodate students of varying needs.

Master Of Arts, Teaching

I completed a degree in Master of Arts in Teaching for Secondary Education. I hold a Professional Educator License in the state.

Bachelor Of Arts, Social Science

I specialized in the areas of History, Political Science, Anthropology, Sociology, and Economics.

Bachelor Of Arts, Photography

Activities and Societies: Columbia Student Photographers Club