Bryan Sim Email & Phone Number

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Kuala Lumpur, Malaysia

Project: National Telecommunications Company - E-Commerce- Configured devices and plans in online stores using Commerce Manager (Elastic Path) including troubleshooting during and after configurations involved in big launches such as iPhone XS and iPhone XR- Assisted in resolving customer related issues to online stores- PIC of delivery of push notifications on mobile applications and analysis of data captured for it- Developed Robotic Process Automation (RPA) system under UIPath in improving client’s business workflow

Melbourne, Australia

- Developed project concepts and maintained optimal workflow- Collaborated with team members to create a clean interfaces and simple, intuitive interactions and experience- Client facing role, worked closely with client to meet their requirements- Held client meetings to learn about development of project scopes- Worked out the best solution for client’s requirements using problem solving skills

Sarawak, Malaysia

- Handled delivery of goods and invoices to ensure goods were in check and up to date- Established good relationships with customers and colleagues- Paid attention to stock levels to maintain a fully stocked store- Communicated effectively with customers to solve delivery or invoicing issues