Brian Tan Email & Phone Number

Fremont, California

• Build sales plan and drive monthly and quarterly sales consensus on demand forecast.• Create targeted forecasting techniques for various key customers.• Analyze forecast accuracy and bias metrics. Execute corrective actions to improve performance.• Own customer on-time delivery metric and analyze root cause statistics to achieve target goals.• Audit data while challenging and resolving data integrity issues.• Monitor build plan and inventory levels at the manufacturing site and fulfillment warehouse.• Collaborate with couriers such as UPS, Fedex, DHL to get orders delivered in proper orderly time.• Analyze vendor performance, material productivity, and spend against key performance indicator.

Sunnyvale, Ca

• Established production schedule in the Enterprise Resource Planning system by firming, releasing, and tracking flow of work orders and availability of parts and materials.• Worked closely with procurement, logistics, and other supply chain functions for material status, align manufacturing plans, and track timely close of work orders.• Perform daily transactions and reconcile inventory discrepancies in physical and Oracle databases.• Develop and present inventory reports to management which outline current inventory levels and trends, potential excess, and drive inventory management initiatives.

San Francisco Bay Area

• Execute daily shopping tasks and performed inventory validation checks using a range of mobile devices and internal tools to guarantee accuracy of orders.• Provide customer support for any product inquiries or feedback. Troubleshoot and resolve issues with the operations team as they arise in a quick and efficient manner.• Worked with engineers, designers, and product specialists to develop new tools and processes that improve operational efficiency and end user experience.

Fremont, California

• Supervised staff members in preparing orders, answering customer inquiries, and handling transactions• Delivered excellent service and provided customers with product details and recommendations. • Tracked inventory and verified orders to ensure back kitchen was properly stocked.• Assisted in training new team members and staff to promote a safe and efficient working environment.

San Jose, California

• Packed customer orders into boxes and transfer items to a separate cart for Cashiers. • Performed cleanup, cart retrieval, merchandise restocking and runs for items as directed.• Processed customer orders and collected payment while providing a high level of customer service.• Stocked and straightened merchandise for sale in the warehouse. Cleared aisles and assisted customers.

Bachelor'S Degree, Health Sciences

Associate'S Degree, Biological And Biomedical Sciences