Focused primarily on improving Ventia's fiscal performance by transforming inefficient processes. I followed the Lean Six Sigma methodology, akin to the scientific method, where only statistically significant improvements are acknowledged.I spearheaded a key initiative with the scheduling team to develop and implement the Automated Pricing System, an automated tool that optimized our planned maintenance expenditure. It resulted in cost savings of up to 50% on certain maintenance tasks… Show more Focused primarily on improving Ventia's fiscal performance by transforming inefficient processes. I followed the Lean Six Sigma methodology, akin to the scientific method, where only statistically significant improvements are acknowledged.I spearheaded a key initiative with the scheduling team to develop and implement the Automated Pricing System, an automated tool that optimized our planned maintenance expenditure. It resulted in cost savings of up to 50% on certain maintenance tasks and earned me the LSS Greenbelt certificate. Show less

Managed a team of 8 business analysts across Ventia’s Perth and Sydney offices. Represented Ventia in a client facing role. Provided training to the team in Excel, SAP, SQL, PowerBI, and Python in order to meet client reporting requirements and KPI's.

Leveraged Excel, SAP, PowerBI, SQL, and Python to develop dashboards and tools for the billing, triage, andscheduling teams, driving operational efficiency and process improvement.Contributed to automated team projects, one of which led to a 90% reduction in order quotation processing time in SAP from 2 days to just 0.2 days.