Ben Thurman Email & Phone Number

Atlanta, Georgia, United States

Smyrna/Vinings

Personal and professional customer service is the foundation of my business. I consistently invest in ways to improve the overall experience of my clients. I value each chance I have to make a difference in someone’s life. My goal is to help my clients reach their goals, while providing them with top level real estate service. I utilize the latest technologies, market research and business strategies to exceed expectations. More importantly, I listen and that means finding solutions that are tailored to my clients. I would love the opportunity to help you with your real estate needs!I utilize the latest technologies, market research and business strategies to exceed your expectations. More importantly, I listen and that means that I find solutions that are tailored to you.

Greater Atlanta Area

Managed four separate assets over ten years * Managed the operational and financial aspects of a multimillion dollar, Class A, resort categorized multifamily property in the greater Atlanta area which includes: Motivating and empowering office staff, maintenance staff and property monitors to achieve daily, weekly, and monthly property goals. * Managed leasing activity to ensure budgeted goals are achieved; breaking down monthly targets to daily/weekly, individualized goals; deciding on weekly specials; leasing apartments as needed. * Provided team leadership and focus; held staff accountable for results; provided coaching and feedback to staff; ensured job expectations were known and followed for all persons on the team; ensured consistency of personnel decisions/actions. * Handled elevated resident issues; ensured staff is focused on improving resident satisfaction through all interactions. * Scheduled staff; planned for vacations and business requirements; planned and conducted weekly staff meetings. * Oversaw/directed local marketing strategy for property; worked with corporate marketing team; stayed current on relevant market issues and competitive information. * Managed income and expenses to achieve operational budget; reviewed and approved property expenses; authorized expenditures. * Generated property wide communication to residents to inform and update them on issues and/or their apartment community. * Handled paperwork and administrative issues to ensure property remains in compliance with Sarbanes Oxley requirements. * Trained and mentored staff in preparation for promotional opportunities and advancement within the company.* Assisted in the preparation of the operational budget; managed capital expenditures as they relate to property improvement.

During employment with Octagon, was successfully promoted from intern to Account Coordinator within first month of internship.