Don Buck Email & Phone Number

Mission Viejo, Ca, Us

Chicago, Il, Us

Worked on a team coordinating opening/closing locations around the United States. Helped set up Facility Services, and Vendors.

Chicago, Il, Us

Formerly with Stearns Lending LLC.

Lewisville, Texas, Us

Setting up IT infrastructure at sites

Lewisville, Texas, Us

Real Estate IT installation, and complete removal of IT Equipment varying locations. Including, Routers, Switches, Modems, Wireless, Phones, Printers. Managed Projects from initial posting to a completing to move in with setting up Cabling, coordinating remote technicians, Phones, Computers, Cisco devices, Routers, Switches, Wireless, Printers and IT cabinets, or Floor Racks. Worked with Network Engineers in all phases of setting up phones, to routers, switches, WYSE units throughout the term of the Project.All projects are tightly organized to minimize time to opening or when necessary removal and closure of a location in a timely manner.On closures, complete Project Management of removing, shipping above equipment to a designated location.

Irvine, Ca, Us

Support Thunderbolt, and PCIe products, specializing in Thunderbolt 1 adn 2 Chassis and RAID chassis.Specializing in interface of PCIe cards using USB 3.0, eSATA 6 GB/s, Thunderbolt connections. Up To Apple El Capitan 10.11 and Windows 10 interface. Specializing using Avid, RME, Universal Audio,Ethernet Adapters 1 and 10 Gigabit,Fiber Channels, ATTO Celerity, and ATTO controller cards, SAS cards, including ATTO, Acera, CalDigit, and Sonnet, Sonnet Tempo SSD PCIe cards, Video capturing cards including AJA, Avid, Black Magic, Red RocketX and Red Rocket cards.

Lake Forest, Ca, Us

Funerals, Minister of the Day (Counseling), Funerals

Client Desktop SupportInteracted with management, executives, staff, and volunteers to resolve service issues based on support tickets. Documented and tracked status of local, national, and international inquiries, coordinated appropriate responses, and followed-up to ensure user satisfaction. Installed, configured, and upgraded operating systems and applications. Coordinated adds, moves, and changes. Validated completion of network support requests.  Setup PCs, MACs, Thin Clients, printers, modems, monitors, and other ancillary equipment; configured print queues, network printers, and remote access service; and connect them to networks.  Setup and managed user accounts and handled security issues (file/directory access). Managed and supported system images utilizing current disk imaging technology and supervised and supported all approved software applications. Tracked calls and entered solution data into database. Consulted knowledge base to optimize problem resolution. Responded to after-hour user calls.

Oversaw day to day operations and established priorities for all team members. Ensured resources were available for executives, managers, and staff. Formulated, forecasted, and maintained knowledge of the budget and validated line items with the finance department.  Delegated assignments and monitored projects; conducted site inspections. Client Desktop SupportInteracted with management, executives, staff, and volunteers to resolve service issues based on support tickets. Documented and tracked status of local, national, and international inquiries, coordinated appropriate responses, and followed-up to ensure user satisfaction. Installed, configured, and upgraded operating systems and applications. Coordinated adds, moves, and changes. Setup PCs, MACs, Thin Clients, printers, modems, monitors, and other ancillary equipment; configured print queues, network printers, and remote access service; and connect them to networks.  Setup and managed user accounts and handled security issues (file/directory access). Managed and supported system images utilizing current disk imaging technology and supervised and supported all approved software applications. Tracked calls and entered solution data into database. Consulted knowledge base to optimize problem resolution. Responded to after-hour user calls.Vendor ManagementDeveloped, maintained, and managed vendor relationships to achieve service levels in accordance with contracts.  Supported vendors and users for escalated requests. Asset ManagementCreated, managed, and maintained the scheduling of hardware improvements and retirements for existing technology. Researched hardware and software applications.

Planned and worked in all phases of Custom Home Building. Projects all from pre-planning, through all construction phases, to move-in and support. Homes were from Wood and Metal framing to full concrete 2 and 3 story Homes.Worked with Architects, all phases of trades, to Key turn over. Last home was known as the "Rock House" in South Laguna Beach.

Bachelor Computer Science, Information Technology

Masters Of Theology

Aa Equivalent, Computer Science

Dental Radiation Technician, Dental Laboratory Technology/Technician

Accounting, Physical Education

Aa Equivalent, Business Administration

High School Diploma, High School Diploma

Education record