David Kopec Email & Phone Number

San Francisco, California, United States

• Designed to integrate seamlessly with third-party and proprietary apps, a SaaS offering, optimizing HR, IT, and Finance operations with one seamless solution. Elevating the company’s approach to business development.
• Develop and execute end-to-end growth strategies to drive new client acquisition; and confirm client discovery sessions while overseeing sales funnel development and contract signing.
• Establish and surpass team and personal sales KPIs, while reviewing results against established met-rics.
• Launch warm market outreach efforts to promote demand and lead generation.
• Assess and align clients’ requirements with product offerings; deploy a risk management approach to determining profitability and project success.
• Provide team consultative sales and CRM training and coaching.

Oak Brook, IL

• The innovative developer of immersive and collaborative virtual spaces and team-building games created within the company’s development studios. Articulating best practices in market expansion and growth planning, I.
• Establishing the benchmarks of scalability; working with the leadership to expand the company’s physical and online presence.
• Structuring social media and digital outreach, iterating engaging marketing campaigns to drive demand and market awareness.
• Deploying best-in-class project management and Scrum methodologies to create a uniform vision around customer success, product development, and understanding the User Story.
• Maintaining P&L accountability, increasing the firm’s EBITDA by more than 55%.
• Addressing and resolving structural and procedural impediments to growth and innovation.

• With more than 5,000 locations across North America, UPS’ network of shipping, postal, printing, and business service centers were ascending through expanding roles of accountability, I:Account Executive – Inside Sales.
• Partnered with the Sales, Marketing, IT, and Operations teams to drive and promote sales-building customer solutions and services.
• Provided advisory and insight to the organization’s leadership team on approaches to elevating the customer experience and journey.
• Collaborated with store leadership teams to increase employee engagement and inclusion programs. supporting top performer retention and positioning UPS as an employer of choice.
• Served as the primary point of contact to respond to escalated customer service challenges.
• Led all internal visual merchandising and sales promotion efforts, maintaining strict compliance with the brand’s aesthetic and enterprise voice.

Greater Chicago Area

• Designed and led store-level sales and customer engagement training; focusing on building A collaborative partnership with customers.
• Marketed UPS Store offerings across the local SMB market, highlighting the cost-saving benefits of The partnership.
• Conducted ongoing SWOT analyses to position the company against competitive offerings and services.
• Managed accounts payable and receivable and monitored performance standards across a 4-location network.
• Developed and prepared sales forecasts to support marketing and sales planning activities.

Greater Chicago Area

• Oversaw preparation of enterprise client RFP and RFQ responses.
• Prepared regional operating budgets and forecasts.
• Built and delivered territory-wide sales and revenue performance reports for leadership team review.
• Uncovered and actioned areas of improvement across all network sales activities, employee performance, and revenue generation.

Greater Chicago Area