Bungansa Macphil
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Bungansa Macphil Email & Phone Number

Technical Support Engineer | Cybersecurity Associate | CCNA | CompTIA Security +| SolarWinds Certified Professional at SolarWinds
Location: United States, United States, United States 5 work roles 1 school
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Current company
SolarWinds
Role
Technical Support Engineer | Cybersecurity Associate | CCNA | CompTIA Security +| SolarWinds Certified Professional
Location
United States, United States, United States
Company size
2455 employees

Who is Bungansa Macphil? Overview

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Quick answer

Bungansa Macphil is listed as Technical Support Engineer | Cybersecurity Associate | CCNA | CompTIA Security +| SolarWinds Certified Professional at SolarWinds, a company with 2455 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Bungansa Macphil.

Bungansa Macphil previously worked as Technical Support Engineer at Solarwinds and Deployment Engineer at Solarwinds. Bungansa Macphil holds Bachelor Of Science - Bsc, Information Systems And Computer Networks from Ict University Cameroon.

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SolarWinds

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Profile bio

About Bungansa Macphil

I am a highly skilled and motivated professional with a passion for technology and cybersecurity. With 2+ experience as an IT support engineer, I have a strong foundation in networking and problem-solving, and I am always eager to learn more and take on new challenges.I am excited to explore new opportunities in the Network Engineering and cybersecurity field and contribute my skills and expertise to a dynamic and innovative team. Whether it's designing and implementing network infrastructure, troubleshooting complex technical issues, or protecting against cyber threats, I am ready to make a positive impact and help drive the success of my organization.I am confident that my technical skills, combined with my strong work ethic and dedication to continuous learning, make me an asset to any team. I am eager to connect with other professionals in the cybersecurity field and explore opportunities to grow and develop my skills.

Current workplace

Bungansa Macphil's current company

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SolarWinds
Solarwinds
Technical Support Engineer | Cybersecurity Associate | CCNA | CompTIA Security +| SolarWinds Certified Professional
austin, texas, united states
Website
solarwinds.com
Employees
2455
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5 roles

Bungansa Macphil work experience

A career timeline built from the work history available for this profile.

Technical Support Engineer

Current
Solarwinds
  • Respond to and initiate technical troubleshooting sessions with customers – via phone, email, and remote session through Cisco Webex, MS Teams, Zoom, and Google Meet.
  • Interact with customers, with the ability to communicate with basic to advanced users.
  • Provide technical support, resolving queries in system config, product functionality, fixes & bugs.
  • Manage support tickets within SLG per industry best practices using existing CRM systems.
  • Coordinate the resolution of technical issues with Advanced Support Teams & escalate issues.
  • Develop thorough product knowledge to help our customers effectively.
Mar 2024 - Present

Deployment Engineer

Solarwinds

United States

Customer onboarding and adoption of The SolarWinds Hybrid Cloud Observability Network Performance and Monitoring PlatformInitiate Onboarding Sessions with Customers Via Email and Teams-Interact With Customers and Schedule Regular Deployment Engagements over a period of up to 3 months.-Step By Step Walkthrough of the installation and configuration of the.

Oct 2023 - Mar 2024

Information Technology Support Engineer

Locateme Company Ltd.

Role: IT Support EngineerResponsibilities:Windows 10 and Windows 11 Management:Set up and configured Windows 10 and Windows 11 environments for small businesses, ensuring optimal performance and security.Conducted regular updates and patches to maintain system integrity.Networking and Security:Set up networks by configuring and optimizing network.

Mar 2021 - Apr 2023

Information Technology Support Engineer

Cyberdefenz

Yaounde, Cameroon

In this part-time role My responsibilities encompassedSetting up small business networks by configuring and optimizing network infrastructure components.Organization and facilitation of computer networking seminars and training events, involving logistical coordination and material preparation.This dual role allowed for active participation in educational.

Feb 2020 - Feb 2021

Help Desk Technician

Societe M.A.G Sarl

Centre Region, Cameroon

Jul 2017 - Aug 2017
Team & coworkers

Colleagues at SolarWinds

Other employees you can reach at solarwinds.com. View company contacts for 2455 employees →

JB Jan Buchmaier Jan Buchmaier Colleague at SolarwindsBrno, South Moravia, Czechia, Czech Republic View → MM Maria Mishchenko, Cpa Maria Mishchenko, Cpa Colleague at SolarwindsMorrisville, North Carolina, United States, United States View → MB Michael Beale Michael Beale Colleague at SolarwindsRaleigh-Durham-Chapel Hill Area, United States, United States View → NS Norbert Skurzewski Norbert Skurzewski Colleague at SolarwindsCork, County Cork, Ireland, Ireland View → NA Nishin Ayittagath Nishin Ayittagath Colleague at SolarwindsBengaluru, Karnataka, India, India View → RA Ray Avila Ray Avila Colleague at SolarwindsMiami, Florida, United States, United States View → ZW Zaryab Waheed Zaryab Waheed Colleague at SolarwindsIslamabad, Islāmābād, Pakistan, Pakistan View → SK Sunil Kumar Sunil Kumar Colleague at SolarwindsBengaluru, Karnataka, India, India View → AS Ancita Soni Ancita Soni Colleague at SolarwindsMumbai, Maharashtra, India, India View → NR Nadja Rahnhöfer Nadja Rahnhöfer Colleague at SolarwindsNuremberg, Bavaria, Germany, Germany View →
1 education record

Bungansa Macphil education

  • Ict University Cameroon
    Ict University Cameroon
    Information Systems And Computer Networks
FAQ

Frequently asked questions about Bungansa Macphil

Quick answers generated from the profile data available on this page.

What company does Bungansa Macphil work for?

Bungansa Macphil works for SolarWinds.

What is Bungansa Macphil's role at SolarWinds?

Bungansa Macphil is listed as Technical Support Engineer | Cybersecurity Associate | CCNA | CompTIA Security +| SolarWinds Certified Professional at SolarWinds.

Where is Bungansa Macphil based?

Bungansa Macphil is based in United States, United States, United States while working with SolarWinds.

What companies has Bungansa Macphil worked for?

Bungansa Macphil has worked for Solarwinds, Locateme Company Ltd., Cyberdefenz, and Societe M.A.G Sarl.

Who are Bungansa Macphil's colleagues at SolarWinds?

Bungansa Macphil's colleagues at SolarWinds include Jan Buchmaier, Maria Mishchenko, Cpa, Michael Beale, Norbert Skurzewski, and Nishin Ayittagath.

How can I contact Bungansa Macphil?

You can use AeroLeads to view verified contact signals for Bungansa Macphil at SolarWinds, including work email, phone, and LinkedIn data when available.

What schools did Bungansa Macphil attend?

Bungansa Macphil holds Bachelor Of Science - Bsc, Information Systems And Computer Networks from Ict University Cameroon.

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