Bruno Eude Email and Phone Number
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Summary Bruno is an expert over 20 years in analysis, development and support of CRM solutions for medium and large enterprises.Bruno has been involved in projects of Siebel integration, development, deployement, migration or consolidation of front office information system, especially around Siebel.Technologies Expertise on various Siebel modules:Contact Management, Financial Services, Audit Trail, EIM, EAI (In/Out REST service, In/Out Webservices, MQseries, JBS, VBC), RTE, Workflow Manager, Workflow Policy, Data Quality (DQM), Application Deployment Manager (ADM), Application Response Measurement (SARM), RUEI, OATS, Document Server (eDocument), Mail administration, BI Publisher, RemoteDevelopment on Siebel Tools:Configuration, eScript, Workflow, Integration Object, Java Business Service to call java library on Siebel (JBS)Microsoft Powershell 4.0:OLEdb (Siebel Oracle or IBM DB2 database query), REST / webservice (ie. EAI Siebel call), multithread, mailing, object oriented (array, hash-table, XML, JSON), sFTP, used WIN32 APIDevelopment language:C++, C#, VBA, Java, Java script (jQuery and jQuery.flot library)Database query:SQL language, JDBC, OLEdb
Oracle
View- Website:
- oracle.com
- Employees:
- 202102
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Société Générale : Siebel Crm 8.1 And Ip20;XOracleParis, Fr -
Société Générale : Siebel Crm 8.1 & Ip20;XOracle Apr 2014 - PresentVal-De-Fontenay- Siebel IP20.x on Docker : automatisation of Upgrade, Configuration and deployement.- Migration Siebel 8.1 to IP20.8- Used SARM to analyze issue performances on Siebel 8.1 and using Powershell script to analyze data- Migration Siebel 8.1 (IBM DB2 z/OS) on AIX: support on administration, installation, EIM, configuration and workflow issue (in server side, think client or Tools)- Write Powershell script to compare IBM DB2 schema 8.0/8.1 and Siebel repository 8.0/8.1 (for table… Show more - Siebel IP20.x on Docker : automatisation of Upgrade, Configuration and deployement.- Migration Siebel 8.1 to IP20.8- Used SARM to analyze issue performances on Siebel 8.1 and using Powershell script to analyze data- Migration Siebel 8.1 (IBM DB2 z/OS) on AIX: support on administration, installation, EIM, configuration and workflow issue (in server side, think client or Tools)- Write Powershell script to compare IBM DB2 schema 8.0/8.1 and Siebel repository 8.0/8.1 (for table and index definition). Generate report to Excel file- Siebel activity report (nb users, EAI response …) with Powershell scripting to generate intranet site in HTML using jQuery and jQuery.Flot library.- Siebel EAI for some external system integration : architecture design (sample for webservice, JBS, ... use). security integration (HMAC-SHA1, Base64 implementation)- Siebel JBS : allow to use Java library to deploy new functionalities on Siebel as HMAC coding/decoding, datamatrix/QR code generation, ...) Show less -
Sogessur (Subsidiary Of Société Générale) : Siebel Crm 8.1 - Senior Technical ConsultantOracle Sep 2010 - Apr 2014Rueil-MalmaisonCode review Production Document Server, Siebel Mailing and user connection monitoring with script develop on Powershell using oledb, server manager to generate report on Excel file and mail. Rewrite EIM process on Windows platform with Powershell. Siebel query optimization: BC and database index update. Deploy Siebel ADM functionality. Siebel EAI: Develop inbound webservices for managed Siebel Employee object. Architecture Resizing and architecture… Show more Code review Production Document Server, Siebel Mailing and user connection monitoring with script develop on Powershell using oledb, server manager to generate report on Excel file and mail. Rewrite EIM process on Windows platform with Powershell. Siebel query optimization: BC and database index update. Deploy Siebel ADM functionality. Siebel EAI: Develop inbound webservices for managed Siebel Employee object. Architecture Resizing and architecture recommendation. Deploy email functionality to send PDF document from Siebel FS. Technical and functional expert contact between SSI and the client.Migration Siebel v7.5 on Windows server 2000 to v8.1 on Windows server 2008 (IBM DB2 UDB)Siebel ADM (Application Deployment Manager) Show less -
Missions : Siebel CrmOracle 2009 - 2013Sanofi (2013): Develop a POC on Siebel v8.1.1.10 OpenUI for presalesCap Gemini (2013): Quotation for migration from Siebel v8.1.1.3 to v8.1.1.10 OpenUIBouygTel (2013): Siebel Marketing - campaigns generation optimization and subdivision mailings by emailBureau Veritas (2012): Siebel 8.1 - resolution of a production issue concerning a SQL request to the contacts listColisposte (November 2011): Siebel 8.1 - Tools configuration and BI Publisher (recommendation /… Show more Sanofi (2013): Develop a POC on Siebel v8.1.1.10 OpenUI for presalesCap Gemini (2013): Quotation for migration from Siebel v8.1.1.3 to v8.1.1.10 OpenUIBouygTel (2013): Siebel Marketing - campaigns generation optimization and subdivision mailings by emailBureau Veritas (2012): Siebel 8.1 - resolution of a production issue concerning a SQL request to the contacts listColisposte (November 2011): Siebel 8.1 - Tools configuration and BI Publisher (recommendation / audit)BIC (2010): Siebel 8.0 - Expertise of remote client synchronization and remote database optimization• Identifying the synchronization issue• Test performance of the remote database « iAnywhere » (reviewed indexes and explain plan)IBM (2008): Siebel 8.0 - Public Sector• Application maintenance and optimization• Deploy the English language pack in Dutch application and fix issue on eScripts, Workflows, Webservices Show less -
Maif : Siebel Crm - Senior Technical ConsultantOracle Nov 2008 - Sep 2010Technical expertise on the implementation of the solution:• Development of an EAI flows to call partner services (Admin and Tools: IO, Workflow, Data Map, EAI Value Map)• Administration and configuration of data quality engine (DQM in batch mode)• Support and development of DQM customization (e-Script, Workflow, PL / SQL & UNIX batch “keygen and dedup”) -
Harmonie : Siebel Crm - Senior Technical ConsultantOracle France Jan 2009 - Jun 2010Assistance / Support technique developpement Siebel 8.0* scripting Siebel Tools* inbound/outbound Webservices, ...* Workflow, ...* administration Runtime Events, ... -
Loréal : Siebel Crm - Senior Technical ConsultantOracle May 2008 - Nov 2008Siebel 7.7 - Marketing, Loyalty Configuration review, DQM Administration and customization* ATS -
Project Leader Crm Siebel 7.8Completel May 2006 - May 2008Management, Administration, Support, Programmation Siebel. Manage Trouble Ticket migration with Completel users and a consultant upon Siebel Service Request. Develop in-house SI migration (merging comes from multiple Completel applications). Manage Field Service migration with Completel users and consultant on Siebel. Develop workflow to update and control Completel SI integrity, integrating the Completel LDAP data into Siebel. Specify opportunities and order process for new… Show more Management, Administration, Support, Programmation Siebel. Manage Trouble Ticket migration with Completel users and a consultant upon Siebel Service Request. Develop in-house SI migration (merging comes from multiple Completel applications). Manage Field Service migration with Completel users and consultant on Siebel. Develop workflow to update and control Completel SI integrity, integrating the Completel LDAP data into Siebel. Specify opportunities and order process for new business users in Siebel. Specify the assignment roles for accounts and opportunities with users.Technologies used: Oracle 10, Oracle PL/SQL, PHP, Visual Source Safe,Siebel Tools, Siebel EIM, Siebel Workflow, Siebel Assignment, Siebel AdministrationFormation Siebel cours : "Essentiels" et "Integration Application" Show less -
Project Lead, Billing And Customer Care ApplicationsCompletel Feb 2005 - May 2006* Responsible for merging data and functionality from two applications to the new Arbor BP billing application version Arbor FX 9.7.* Designed custom enhancements to add specific attributes using data extension possibilities. Defined rules of data control and adapted and created screens for the software package using Java EJB.* Specified the new workflow to connect with specific in-house applications. Developed Oracle PL/SQL connectors to format data.* Managed and validated the… Show more * Responsible for merging data and functionality from two applications to the new Arbor BP billing application version Arbor FX 9.7.* Designed custom enhancements to add specific attributes using data extension possibilities. Defined rules of data control and adapted and created screens for the software package using Java EJB.* Specified the new workflow to connect with specific in-house applications. Developed Oracle PL/SQL connectors to format data.* Managed and validated the development of the mass provisioning of services in a new billing application using the new Arbor API FX 9.7 using Java EJB and JDBC.* Created the process to merge new data from a customer care application to the billing system. Defined the rules to use for data translation.* Wrote the design manual, user manual and training documents and trained users.Technologies used: Oracle 9, Oracle PL/SQL, Java EJB, JDBC, Visual Source Safe Show less -
Project Lead, Mass Provisioning ApplicationsCompletel Oct 2003 - Jan 2005 Designed and created a process to automatically sequence customer orders across all information systems: CRM, billing, network activation, French Telecom declaration. Defined the database which manages the sequence and wrote the requirements on how to determine order status work flow. The database is provisioning with a flat file how contain lot of customer order. Worked with different teams to create APIs for each existing application. Implemented a 3-tier CORBA architecture… Show more Designed and created a process to automatically sequence customer orders across all information systems: CRM, billing, network activation, French Telecom declaration. Defined the database which manages the sequence and wrote the requirements on how to determine order status work flow. The database is provisioning with a flat file how contain lot of customer order. Worked with different teams to create APIs for each existing application. Implemented a 3-tier CORBA architecture to create a CRM connector in Java using an RMI server and a billing connector application with the C++ API for Arbor/BP 9.0.Technologies used: UML (Together), CORBA, IDL, Microsoft Visual C++, Oracle 8i, Oracle PL/SQL, Oracle Pro*C/C++, Java, JDBC, HTML, Visual Source Safe Show less -
Project Lead, Customer Care ApplicationsCompletel Jan 2002 - Sep 2003 Managed team members, providing direction and aiding with object-oriented development tasks. Wrote requirements for a 3-tier CORBA application involving the transfer of customer, service, and other necessary billing data from a third-party application to a billing API, and then created the corresponding UML model. Created C++ server objects that provided underlying database operations. Wrote documentation on API implementations within a 3-tier architecture.Technologies… Show more Managed team members, providing direction and aiding with object-oriented development tasks. Wrote requirements for a 3-tier CORBA application involving the transfer of customer, service, and other necessary billing data from a third-party application to a billing API, and then created the corresponding UML model. Created C++ server objects that provided underlying database operations. Wrote documentation on API implementations within a 3-tier architecture.Technologies used: UML (Together), CORBA, IDL, Microsoft Visual C++, Oracle 8i, Oracle PL/SQL, Oracle Pro*C/C++, Java, HTML, Visual Source Safe Show less -
Software EngineerCompletel Jun 1999 - Sep 2003 Performed bug fixes and put into production both the client and server for a customer trouble ticketing application, the use of which saved the company over $1 million in annual licensing fees. Designed and developed a GUI customer relationship management client. Created dozens of reusable Java Swing components for an in-house development library. Installed and configured Java Web Start to deploy multiple Java clients throughout 9 cities in France. Trained customer service… Show more Performed bug fixes and put into production both the client and server for a customer trouble ticketing application, the use of which saved the company over $1 million in annual licensing fees. Designed and developed a GUI customer relationship management client. Created dozens of reusable Java Swing components for an in-house development library. Installed and configured Java Web Start to deploy multiple Java clients throughout 9 cities in France. Trained customer service representatives and performed first and second level support for various client/server applications. Wrote user manuals and technical documentation.Technologies used: UML (Rational Rose, Together), Java, CORBA, Microsoft Visual C++, MFC, Oracle Pro*C/C++, Oracle 8i Show less -
ConsultantCo-Mining Technology Jun 2005 - Jan 2008
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Ingénieur DéveloppeurSgt - Broadcast Automation, Rights & Media Asset Management Sep 1996 - Jun 1999Société : Argus de la Presse (1½ ans, 5 pers)Recherche de mots clés dans la presse et automatisation de la facturation.* Admin réseau microsoft : serveurs NT, profils utilisateurs, sauvegardes ArcServe, imprimantes réseau.* Admin serveurs SQL Server.* Réalisation des logiciels dabonnement et statistique des ventes.* Maintenance et évolution de logiciel de facturation.* Gestion des demandes dévolution.Société : LOréal (6 mois, 2 pers)Evolution dune… Show more Société : Argus de la Presse (1½ ans, 5 pers)Recherche de mots clés dans la presse et automatisation de la facturation.* Admin réseau microsoft : serveurs NT, profils utilisateurs, sauvegardes ArcServe, imprimantes réseau.* Admin serveurs SQL Server.* Réalisation des logiciels dabonnement et statistique des ventes.* Maintenance et évolution de logiciel de facturation.* Gestion des demandes dévolution.Société : LOréal (6 mois, 2 pers)Evolution dune plate-forme de numérisation vidéo, sonore, papier et diapositive pour renseigner une base de données intranet.* Acquisition de séquences numériques MPEG. Découpage en temps réel du flux numérique.Société : PeakTime filiale de Havas (1 ans, 11 pers)Outils daide à la décision pour concevoir les programmes télévisuels. Réalisation du programme temps réelle dacquisition vidéo MPEG.* Capture, traitement et sauvegarde en temps réel dun flux numérique.* Gestion et synchronisation dun planning des acquisitions. Show less -
DéveloppeurSetaram Jan 1995 - Jun 1995Conception de fours pour la recherche scientifiques.* Réalisation dun projet danalyse de données calorifiques au sein dune équipe de 3 personnes.Rédaction du cahier des charges, spécification, planification avec MS Project.Programmation en C++ sous Visual Studio utilisation des MFC accès à une base de donnée Accès via ODBC. Ecriture dune librairie de fonctions mathématique sous forme de DLL. Utilisation dune DLL réalisée en Visual Basic par la société pour afficher les… Show more Conception de fours pour la recherche scientifiques.* Réalisation dun projet danalyse de données calorifiques au sein dune équipe de 3 personnes.Rédaction du cahier des charges, spécification, planification avec MS Project.Programmation en C++ sous Visual Studio utilisation des MFC accès à une base de donnée Accès via ODBC. Ecriture dune librairie de fonctions mathématique sous forme de DLL. Utilisation dune DLL réalisée en Visual Basic par la société pour afficher les résultats sous forme graphique. Show less
Bruno Eude Skills
Bruno Eude Education Details
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Oracle UniversitySiebel 7.8 -
Oracle UniversitySiebel 7.8 -
Iut Génie Electrique Et Informatique Industrielle, Options : Automatismes Et Systèmes À EvryElectronique, Informatique
Frequently Asked Questions about Bruno Eude
What company does Bruno Eude work for?
Bruno Eude works for Oracle
What is Bruno Eude's role at the current company?
Bruno Eude's current role is Société Générale : Siebel CRM 8.1 and IP20;x.
What is Bruno Eude's email address?
Bruno Eude's email address is br****@****free.fr
What schools did Bruno Eude attend?
Bruno Eude attended Oracle University, Oracle University, Grenoble Inp - Uga, Iut Génie Electrique Et Informatique Industrielle, Options : Automatismes Et Systèmes À Evry, Université D'evry-Val D'essonne.
What are some of Bruno Eude's interests?
Bruno Eude has interest in Extreme Programming, International Travel, Digital Photography, Gourmet Cooking.
What skills is Bruno Eude known for?
Bruno Eude has skills like Oracle, Web Services, Integration, Sql, Databases, Pl/sql, Java, Software Project Management, C++, Uml, Architectures, Telecommunications.
Who are Bruno Eude's colleagues?
Bruno Eude's colleagues are Abinash Mishra, Eric Cao, Saranya R., Rebekah Bradley, Kenneth Lau, Lewis Thompson, Rajesh Parashar.
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