· Supports regional director and district managers to assess portfolio creating quicker movement in SM capabilities· Identifies gaps in the use of standard tools, connects each approach to existing tools and coaches partners to understand where to focus in order to close gaps. · Provides feedback to DM on SM capability gaps and current store assessment· Assists DM in coaching SMs to generate insights and create an environment that enables the store team to work together consistently to achieve excellence. · Provides guidance and coaching to ensure SM capability in carrying out key management tasks, including addressing partner performance issues, staffing & scheduling, effectively utilizing labor, inventory management etc. · Builds a trusting relationship with SMs to accelerate and build capability· Supports partners to create development plans and holds meaningful coaching conversations that drive performance· Develops project plans and improvement activities with specific timelines and follows up to ensure improvements are sustained.· Plans appropriate field time with the DM and RD to execute the role

StarbucksStore Manager / Chicago, IL2013-Current • Effectively collaborate & communicate to create the experience• Develop partners & leaders to build capability• Build an inclusive and diverse team through a culture of excellence• Analyze business through key metrics to achieve fiscal & operational goals• Planful of differentiating priorities with a sense of urgency across a variety of stores• Store Manager Trainer• Multiple dual-management assignments• Community involvement • Store Manager of the Year FY22• Accelerated Development Program FY22Partner Network Board Member / Chicago2021-2023• Communication co-lead of Hora del Café, Midwest Region• Support network communication to hourly & salaried partners• Plan & manage events and initiatives such as annual Adopt a Family Event and partnership with Be the Match• Collaborate with board members to effectively model Starbucks values & brand through community presence

- Manage calendar for owner and educator of high volume cosmetology school- Provide administrative support for business operations: school tours, enrollment, accepting payments, inventory, business relations, facilities support.

*Basic dog & cat care*Maintenance*Play group monitor*Feedings/medication*Grooming assistance*Customer Service*One-on-one with animals