Miranda Burke, Mph Email & Phone Number

Oversee multiple projects utilizing project management software, Asana.Delegate and ensure that project tasks are completed efficiently.Coordinate the research, development, and creation of educational and promotional content.Communicate and compile information to ensure content complies with the organization's standards.Ensure the content shared is interesting, relevant and engaging.Develop and implement communication strategies.Coordinate the dissemination of internal materials (e.g., guidance documents and training materials).Oversee the development of online content.Ensure the message is cohesive and easily understood by our target audience. Report on the organization's social media engagement levels.Analyze ads being used to determine which funding source should be utilized (e.g., grants or department funds). Provide communication and technical assistance to partners and stakeholders.Assist with the fulfillment, tracking, and reporting of grant contract goals and objectives.Coordinate marketing and translation services as needed.

Lead a team of three to successfully open four new clinics.Engaged in patient recruitment.Created new educational material for presentations to outside stakeholders. Coordinate with other clinics managers to ensure patients receive quality care.Ensure quality standards are met by team members.Maintain records of all outreach efforts and collaborations. Write weekly progress reports on the efforts and outcomes of clinics' effect on the community.Manage hiring process and training of new employees.Work in conjunction with the program manager to carry out the planning and execution of outreach efforts towards future patients, partnering organizations, and other like stakeholders by:Tracking all outreach communication. Developing and analyzing surveillance asset mapping.Analyzing each new clinic’s productivity level.Develop, identify, and perform data analysis on project inputs and outputs utilizing PowerBI and Excel. Perform trend analysis pertaining to employee time allocations, and clinic results based on departments efforts, ensuring we are within grant guidelines. Establish and maintain good working relationships with community partners and executive directors.Educate the community on new and existing FHCSD resources regarding Behavioral health and PACE (Program for all inclusive care for the Elderly)Lead presentations and meetings to provide information on services within our organization to outside vendors and other stakeholders to build new referral pathways.

San Diego, California, United States

● Gathered competitive data/insight for the growth and expansion of projects.● Performed analysis of service-line development plans, facility build-outs, andoperational improvement opportunities within the organization.● Supported business development in identifying and building out operational andfinancial improvement plans for the organization.

Mill Valley, California

● Performed analytical, data-entry and documentational work on patient charts while confidentially managing patient accounts.● Answered over 150 phone calls a day, routed incoming calls to appropriate parties, and emails and questions, including finding insurance estimates.● Managed a busy schedule of 130 appointments a day for outpatient care.● Ensured HIPAA compliance with professional standards & regulatory requirements.● Discussed cost of service, insurance coverage, and payment options with the patient.● Assisted care team with setting goals for quality assurance and best practices.● Provided community resources and referrals for continuing care.

Sonoma, California

● Managed the bar, including greeting guests and responding to telephone and in-person requests.● Conducted research for new product lines and communicated with outside vendors.● Created merchandise portfolio, ordered new products and priced new items.● Built relationships with new customers to promote long term business growth.● Assisted with greeting guests at reception and coordinated tasting experiences.● Accurately enter all transactions and customer information in our POS software.

Sonoma, California

• Oversee deliveries of crucial supplies for daily business operations• Developing systematic kitchen flows to increase output and customer satisfaction• Utilizing KPIs to increase business revenue• Ensure kitchen follows all legal codes

Sonoma, California

• Assisting in the preparation and execution of table service for 300+ attendees • Developing organizational event set up services to increase efficiency• Maintaining excellent customer service skills with guests of all ages

Petaluma, California

• Supported the Store Manager with the execution of the daily business to meet KPIs and increase store revenue • Engage customers with genuine conversation and finding a product to satisfy their needs using strong customer service skills. • Perform daily tasks such as restocking the shelves, running cash register, and organizing out of place product to help the store maintain a steady flow of operation.• Work collaboratively with 13 team members to achieve objectives and desired results.

Bachelor Of Arts - Ba, Sociology

Master Of Arts - Ma, Public Health

MPH with a concentration in Management and Policy.