Burt Talcott Email & Phone Number

Tacoma, WA, US

Lakewood, Washington, United States

Lakewood, Washington, United States

• Ensure safe and efficient operation of transit coaches and agency vehicles while following routes, schedules, and all traffic regulations.
• Mobile CASI - Host and update the CASI application (https://ptcasi.com/) that Communication and Field Supervisors use to track coaches. CASI runs on SELinux servers running Apache, PHP, HTML, CSS, and JavaScript.
• Provide excellent customer service, informing them about fares, routes, schedules, and operating rules tactfully and courteously.

• Certified to operate all standard equipment and drive all standard routes.
• Received Pierce Transits "Innovation" coin from Mike Griffus, recognizing the creation of TransitTools.co. TransitTools.co is a repository of information for new drivers, including a more effective format for.
• Mobile CASI - Hosted and updated the CASI application (https://ptcasi.com/) that Communication and Field Supervisors used to track coaches. CASI runs on SELinux servers running Apache, PHP, HTML, CSS, and JavaScript.

• Lead all technical projects, including building a server and software solution that delivers content to over 30,000 unique daily visitors and produces more than $1,000,000 in online sales per year.
• Approve all HR and payroll policies. Familiar with HR/payroll terms and functions.
• Develop a robust operational excellence practice that delivers results for all customers.
• Continuously improve operational policies and procedures for Global Foundation Shared Platform Services.
• Business Relationship Manager with +100 business partners.
• Develop an organizational lifecycle framework for the infrastructure service's best online practices.

• Delivery Engagement Manager (Project Manager): - Managed large technology projects for major corporations, universities, health care organizations, and state agencies.
• Translated contracts into complete project plans, including functional specifications, milestones, dependencies, and required resources.
• Led meetings with attendees ranging from C-level, key stakeholders, management, and technical resources.
• Developed new corporate documents and applied the corporate style guide to existing templates.
• Assisted with developing testing plans, including creating appropriate datasets to validate project functionality.
• Jr. Consultant: - Release Manager and coder for script package Microsoft released to install their newest security paradigm, Privileged Access Management (PAM) environment [MS SQL, SharePoint, Microsoft Identity.

• Processed all the store's daily reports and forms required by HQ.
• Opened store doors in the morning (had all keys to the building), access to all safes, prepared and made bank deposits, inspected the store before closing, set the alarm, and locked doors.
• Assigned tasks for employees (stock inventory, front and face product, work with customers, answer phones) and made sure all company policies were followed.
• Learned about all the major systems and parts of cars and trucks and was able to diagnose and supply all necessary items to make a complete repair.

• Led the Management Metrics Reporting System development from nothing to a production-worthy application delivering 50+ daily reports at Boeing plants worldwide.
• Created a dashboard to track all data collection (from Unix Oracle and Windows SQL Servers), transmission to a Windows environment, processing (using MS SQL Server and Access), and publication (printed reports and.
• Communicated with critical stakeholders (Plant Managers and Boeing Executives) to assure data and algorithms used were understood and met the requirements.
• Successfully implemented to production more than a dozen charts in six different plants. The Management Metrics Reporting System still exists and still generates impressive data today.DCAC/MRM Visibility Reporting Lead.
• End product of the POC was a subset of charts used to visualize plant metrics. Unfortunately, Baan did not support the charts that Boeing was using, so they had to be created and verified.
• Designed and implemented a system that gathered data from Boeing's Unix production environment and transferred it to workstations to be processed. The resulting data was published in report format and on the company's.

• Technical support for desktop and servers (Windows, Macintosh, and SCO UNIX systems).
• Created "Burt's World" (BW) reporting system (off the clock) to allow many critical lines of business features that were not supported by real-world accounting software. BW was based on FoxPro's DBMS and overcame RW's.

• Resolved complex customer issues related to PageMaker and Illustrator.

• Listened to customers and solved their issues with many Microsoft products (Word, Excel, Mail, Flight Simulator, etc.).
• Worked as a Mentor (senior-level support engineer) to resolve the most technically challenging customer issues. Most calls related to Excel's functions and Macros or Word's mail merge.

Bachelor'S Degree, Data Management / Data Analytics

Foundations Of Data Science, Data Science

Computer Science

Ai Programming