Manage daily operations of the company for smooth workflow. Raise brand awareness and attain new clients by cultivating productive relationships with key partners. Oversee acquisitions of major business organizations to accelerate growth. Implement strong processes to enhance client retention. Resolve facilities issues using conflict resolution skills. Develop new territories and create strategic plans for assigned markets to accomplish business objectives. Identify and recruit high-potential talent with a focus on maximizing productivity and operational efficiency. Update client accounts in liaison with billing team. Communicate with families/financial managers regarding collection issues. - Generated roughly $775K weekly with a run rate of over $40M+ by acquiring and merging nine organizations and managing for organic revenue based growth. - Enhanced business efficiency by restructuring the entire organizational structure to specialized positions and segments within the overarching business. - Negotiated and finalized major deals with like-minded organizations to maximize revenue. - Executed various processes that improved Leads to Assessments Ratio and Assessments to Start of Care Ratio. - Successfully increased bottom line growth (EBITDA) streamlining operation efficiencies, cost management, and increased margins. - Collaborated on forecasted budget creation and goals for fiscal year 2024.

Gained extensive knowledge of the requirements of a Home Care Organization under the Agency for Health Care Administration. Documented requests for information and audits with complete accuracy. Created roadmaps and short/long-term goals for Home Care Assistance offices in coordination with Executive team. Covered various key processes for workflow optimization, including employee/client care, operations, and marketing within office. Evaluated performance of team members and shared areas of development to establish culture of transparency and continuous improvement. Oversaw end-to-end aspects of lead conversion, client retention and satisfaction, client acquisition, referral marketing, caregiver recruitment, and caregiver retention. - Attained $8M in revenue through strategic planning and tactical implementation. - Designed Home Care Assistance operating model along with various modifications. - Consolidated teams from nine offices to three offices with focus on increasing team potential and performance.

Led business development through identification of new office space in collaboration with property managers. Converted families into Home Care Assistance clients by building strong relationships. Delivered geographic leadership while directing Home Care Assistance operations covering all aspects from client management to recruiting and referral marketing. - Attained competitive advantage by researching and analyzing competitors/professionals in local industry. - Gained 47% margin on new business by aligning caregiver payroll and implementing price points for client billing.

Obtained all business licenses including County and City Business tax receipts and all obligatory licensing with the Agency for Healthcare Administration. Led all facets of organizational operations, including hiring and management of internal/external employees. Managed financial/physical assets as well as all billing and payroll obligations. Expanded and gained new business by creating and nurturing robust relationships with all clients and professional referral sources from the peripheral healthcare community. Spearheaded and scaled Home Care Assistance of N. Broward to a multi-million dollar revenue organization. - Established a non-medical Home Health Agency franchise in 2015. - Boosted commercial lead flow by developing and executing various online marketing campaigns. - Generated 600% +return on investment by selling organization to the franchisor in 2020 for a seven-figure sum.

Headed division of 11 new industry sales representatives across three metabolic disease states. Educated team members on sales processes and professional skills enhancement. - Earned award for top 10% national finish in FQ3 2014. - Achieved 137% and 100% goal with Nesina and Gout family of products. - Recognized as #1 District Manager in United States and won 2014 maximum impact contest for delivering exemplary sales performance across entire portfolio of products.

Delivered industry/company-specific knowledge and defined sales mechanics to mentor a Division of Representatives joining through Pharmaceutical contract. Launched Namenda XR and attained high-level sales results. Facilitated large audiences by presenting at Manager and Representative Plan of Action Meetings. - Led Division to a #1 of 30 Ranking Nationally in Q1 FY’14, to a Ranking of #3 of 30 (Top10%) nationally in Q3 FY’14. - Directed team to a Divisional Ranking of #4 of 30 (Top 13%) Nationally before acquisition. - Achieved top-level sales results with Bystolic (Cardiovascular) consistently. - Led division to #5 of 30 (Top 16%) in both Q1 FY’14 and Q2 FY’14, to a national ranking of #3 of 30 (Top 10%) in Q3 FY’14, to a national ranking of #2 of 30 (Top 6%) in Q4 FY’14, to a National Ranking of #9 of 30 (Top 30%) in FY’15. - Promoted Saphris (Anti-Psychotic) while overcoming challenges of selling a relaunched anti-psychotic medication: In one full quarter of promoting Saphris, Division performed at 102% of goal.

- Awarded Regional Sales Trainer Leadership Award: Northeast Area FY'12 - Created training presentation titled "Acclimating for Success" to assist onboarding new and less tenured representatives to acclimate them to the Forest processes and analytics. - Created and executed conference call series titled "Salesmanship Conference Call Series" which was designed to increase salesmanship by discussing the various components of a sales call including but not limited to opening a call, probing, features/benefits, trial closing, and more. - Mentored newer Regional Sales Trainers from other regions preparing trainee for new positions. - Solely responsible for planning and execution of Regional Manager's Plan of Action Meeting(s) introducing corporate initiatives that in turn would be rolled out to Territory and Specialty Representatives. - Directly involved in all managerial aspects of launching Daliresp (COPD), Tudorza (COPD), Linzess (IBS), and Viibryd (Depression). - Successfully presented and facilitated to large audiences on many occasions including but not limited to Manager's and Representative Plan of Action Meetings.

- Ranked #1 in the United States for two straight quarters. - Awarded Northeast Area Regional Representative of the Quarter Q1 FY'11 - Awarded Divisional Sales Representative of the Quarter - Specialty Office Division Q1 FY'11 - In one full fiscal year in the position finished in the Top 26% nationally. - When initially promoted, territory was in bottom quartile; initiated sales results that led to a Top 50% finish in roughly two quarters. - Laterally led Territory partners such that at a given time 6 of 8 Territory Representatives that I worked with were ranked within President's Club (i.e. Top 5% or better).

- Always finished within the Top 12% or better in President's Club Rankings (cumulative nationwide fiscal year rankings). - Awarded Northeast Area Regional Representative of the Quarter Q2 FY'06 - Awarded Divisional Sales Representative of the Quarter Therapeutics Long Island Division Q1 FY'07Member of the Future Leader's Program designed to give insight into the managerial processes at Forest Labs, Inc. to those that have been earmarked for future leadership positions. - Launched Bystolic (Cardiovascular) and Combunox (Pain) taking Combunox to #1 in the United States at one point during its lifecycle.

- Passed Series 7 General Securities Representative Exam (since expired). - Maintained expert knowledge of restricted securities and initiated removal of restrictive legend on securities to make available for trading