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Robbie Bussard Email & Phone Number

Project Specialist | Knowledge Analyst | Leader & Team Coach at TeleSource, Inc.
Location: Charlotte, North Carolina, United States 8 work roles 2 schools
1 work email found @digitaldreamlabs.com LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email

Work email r****@digitaldreamlabs.com
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Current company
TeleSource, Inc.
Role
Project Specialist | Knowledge Analyst | Leader & Team Coach
Location
Charlotte, North Carolina, United States
Company size
81 employees

Who is Robbie Bussard? Overview

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Quick answer

Robbie Bussard is listed as Project Specialist | Knowledge Analyst | Leader & Team Coach at TeleSource, Inc., a company with 81 employees, based in Charlotte, North Carolina, United States. AeroLeads shows a work email signal at digitaldreamlabs.com and a matched LinkedIn profile for Robbie Bussard.

Robbie Bussard previously worked as Project Manager at Telesource, Inc. and Help Desk Technician at Telesource, Inc.. Robbie Bussard holds Certification, Criminal Justice: Behavioral Studies from Pikes Peak Community College.

Company email context

Email format at TeleSource, Inc.

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{first}@digitaldreamlabs.com
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AeroLeads found 1 current-domain work email signal for Robbie Bussard. Compare company email patterns before reaching out.

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Profile bio

About Robbie Bussard

Customer Experience specialist with 7+ years of experience in technical writing, process mapping, and implementation of marketing automation and e-commerce software. Seeks to utilize project management, problem-solving, and collaboration skills in a cross-functional Customer Experience or Customer Success role.

Listed skills include Wireless Networking, Criminal Justice, Firearms Handling, Customer Satisfaction, and 10 others.

Current workplace

Robbie Bussard's current company

Company context helps verify the profile and gives searchers a useful next step.

TeleSource, Inc.
Telesource, Inc.
Project Specialist | Knowledge Analyst | Leader & Team Coach
cornelius, north carolina, united states
Website
telesourceinc.net
Employees
81
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Company profile
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8 roles

Robbie Bussard work experience

A career timeline built from the work history available for this profile.

Help Desk Technician

Telesource, Inc.

Charlotte, North Carolina, United States

Jul 2023 - Oct 2023

Information Systems Coordinator

Current
Active Self Protection

Charlotte, North Carolina, United States

  • Maintained WooCommerce ecommerce system within WordPress site environment.
  • Moderated and engaged with community on Facebook and YouTube.
  • Created, copywrote, and published web pages for products and services.
  • Designed processes for integration of ActiveCampaign email marketing automation platform.
  • Provided internal team support for Google Workspace, WordPress & WooCommerce, ActiveCampaign, Slack, and Zoom.
May 2015 - Present

Director Of Customer Experience

Digital Dream Labs

Charlotte, North Carolina, United States

  • Spearheaded onboarding and continued coaching of customer support team.
  • Handled escalated customer support cases to ensure white-glove customer satisfaction.
  • Scaled support operations to support over 200,000 customers, increasing 24-hour SLA (service level agreement) compliance by 45% over the course of 1 year.
  • Designed and implemented automated helpdesk workflow, reducing team load by 18% in 1 year.
  • Managed successful projects for localized and cloud SaaS robotics speech platforms, producing a combined revenue of over $4.5M.
  • Process Design & Implementation of: Help Scout, ActiveCampaign, and RepairDesk platforms
Oct 2020 - Jan 2023

Knowledge Manager

Digital Dream Labs

Pittsburgh, Pennsylvania, United States

  • Promoted within 6 months to Director of Customer Experience for excellence in public relations and customer service.
  • Interfaced with customers and across multiple marketing and product development teams to identify and resolve knowledge gaps both internal and external.
  • Maintained and structured knowledge base of over 200 technical articles and videos.
  • Published 80+ technical articles to drive self-help efforts for customers and team members.
  • Copywrote cross-functional technical articles for marketing purposes, monitoring social and email engagement to drive brand interaction and visibility.
Mar 2020 - Oct 2020

Technical Support Engineer

Netally

Colorado Springs, Colorado, United States

  • Demonstrated excellence in customer satisfaction, achieving top ranking in the US support team.
  • Streamlined departmental processes during transition to Microsoft Dynamics ERP system.
  • Investigated software defects and created detailed reports for engineering and research teams.
  • Analyzed wireless site survey data to provide design guidance to clients for wireless networks.
  • Performed network and WAN troubleshooting, including firewalls, routing, DNS, and switching.
  • Maintained and wrote new articles for knowledge base of technical processes for internal and external use.
May 2017 - May 2020

Advanced Technical Support

Wow! Internet, Cable & Phone

Colorado Springs, Colorado Area

  • Consistently achieved high performance metrics in sales and customer service.
  • Conducted risk analysis for new customer accounts.
  • Provided technical support and diagnostics for local area networks and audiovisual systems, ensuring high customer satisfaction.
Nov 2015 - May 2017

Information Management Specialist

Odyssey Systems

Colorado Springs, Colorado Area

  • Administered a Google Workspace domain of over 600 users.
  • Assembled, deployed, and maintained workstations and peripherals.
  • Configured and maintained local area network (LAN) for small-office environment.
  • Responded to technical support requests for MS Office Suite, Google Workspace, Microsoft Windows, and related hardware/software.
Nov 2014 - Nov 2015
Team & coworkers

Colleagues at TeleSource, Inc.

Other employees you can reach at telesourceinc.net. View company contacts for 81 employees →

SK Shaeel Khan Shaeel Khan Colleague at Telesource, Inc. Karāchi, Sindh, Pakistan, Pakistan View → AC Angie Calloway Angie Calloway Colleague at Telesource, Inc. Mooresville, North Carolina, United States, United States View → PB Phern Ballard Phern Ballard Colleague at Telesource, Inc. Charlotte Metro, United States View → GH Greg Heckler Greg Heckler Colleague at Telesource, Inc. Conover, North Carolina, United States, United States View → JJ John James Manzano John James Manzano Colleague at Telesource, Inc. Calabarzon, Philippines, Philippines View → CC Chris Capota Chris Capota Colleague at Telesource, Inc. Romania, Romania View → MR Mark Rainey Mark Rainey Colleague at Telesource, Inc. Clinton, Washington, United States, United States View → TW Todd Wallace Todd Wallace Colleague at Telesource, Inc. Charlotte Metro, United States View → MO Mxd Over Mxd Over Colleague at Telesource, Inc. Somalia, Somalia View → RZ Ryszard Zajac Ryszard Zajac Colleague at Telesource, Inc. Greater Chicago Area, United States View →
2 education records

Robbie Bussard education

FAQ

Frequently asked questions about Robbie Bussard

Quick answers generated from the profile data available on this page.

What company does Robbie Bussard work for?

Robbie Bussard works for TeleSource, Inc..

What is Robbie Bussard's role at TeleSource, Inc.?

Robbie Bussard is listed as Project Specialist | Knowledge Analyst | Leader & Team Coach at TeleSource, Inc..

What is Robbie Bussard's email address?

AeroLeads has found 1 work email signal at @digitaldreamlabs.com for Robbie Bussard at TeleSource, Inc..

Where is Robbie Bussard based?

Robbie Bussard is based in Charlotte, North Carolina, United States while working with TeleSource, Inc..

What companies has Robbie Bussard worked for?

Robbie Bussard has worked for Telesource, Inc., Active Self Protection, Digital Dream Labs, Netally, and Wow! Internet, Cable & Phone.

Who are Robbie Bussard's colleagues at TeleSource, Inc.?

Robbie Bussard's colleagues at TeleSource, Inc. include Shaeel Khan, Angie Calloway, Phern Ballard, Greg Heckler, and John James Manzano.

How can I contact Robbie Bussard?

You can use AeroLeads to view verified contact signals for Robbie Bussard at TeleSource, Inc., including work email, phone, and LinkedIn data when available.

What schools did Robbie Bussard attend?

Robbie Bussard holds Certification, Criminal Justice: Behavioral Studies from Pikes Peak Community College.

What skills is Robbie Bussard known for?

Robbie Bussard is listed with skills including Wireless Networking, Criminal Justice, Firearms Handling, Customer Satisfaction, Linux Desktop, Windows Desktop Administration, Information Technology, and Troubleshooting.

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