Eljas Alakulppi Email & Phone Number

Campbell, California, United States

Helsinki Area, Finland

• Managing and developing callstats.io
• Scaling the product to meet the growing demands

• Creating solutions to meet long-term needs product & development teams have of infrastructure including but not limited to new services, capacity planning, security, reliability & self-service
• Working with development teams to help them meet their SLA, SLO, security & development time goals by advising about possible solutions and their tradeoffs

• Led in-depth performance analysis on multiple occasions to troubleshoot & fix performance issues on many different internal & customer-facing systems to achieve up to 1000 % gains on key metrics
• Designed & implemented a continuous delivery & self-healing system for application with specialized network requirements for its global rollout

Finland

• Designed and implemented container-based system for running application workloads which greatly reduced the operating costs & allowed faster scaling
• Planned and performed infrastructure migration to AWS for improved scalability
• Led a project to add instrumentation into various internal applications in order to spot possible bottlenecks
• Responsible for constructing a new third party authentication system
• Designed and implemented multi-tier data storage system to reduce long-term data storage costs by an order of magnitude
• Implemented multiple improvements to testing and deployment workflow for early error detection and fast deploys

Finland

• Designed, implemented and maintained custom-fitted identity and access management solutions for clients.
• Automated creation and membership management for users to groups to better target emails and entitlements.
• Liaised with IT and HR teams for proper need assessment.
• Developed custom modules to various software solutions, including log parsing logic and user & access provisioning to cloud software.
• Senior staff and director adviser on security solutions, product assessment and any other IT related queries.
• Automated license tracking for several SaaS applications to reduce licensing costs.

Finland

Backend development with PHP and MySQL for some of the sites.

• Provided computing infrastructure and managed endpoint systems
• Managed various internal systems such as Service Desk software, centralized systems for laptop encryption, etc.
• Migrated laptop encryption system to new centralized one
• Implemented and managed the IT ticketing system for the organization: increased both customer satisfactory and IT personnel productivity.

New website development and local IT support as part of my basic Degree in computer science

Providing standard IT support for management as a part of my basic degree in computer science

Further Vocational Qualification In Business Information Technology, It Support

Vocational Qualification In Business Information Technology, Digital Media