Beau Bilyeu Email & Phone Number

Portland, Maine, Us

Responsible for improving visibility and accountability across teams with unique technology stacks, while also standardizing to reduce toil.* Created a Datadog wrapper module to drastically reduce the amount of Terraform required to build baseline monitoring for new services by 75%.* Created a service to automatically recover unused licenses within Atlassian Cloud based on activity & usage conditions defined by an internal engineering team.* Created utilization reporting service via AWS Lambda and DynamoDB, to routinely poll usage of AWS and GitHub accounts and generate weekly reports. These reports help drive compliance before upcoming requirements are enforced to minimize drag in the release process.* Collaborated with supported development team to create baseline SLOs for applicable services and track these within Datadog.

Sterling, Virginia, Us

Responsible for maintaining or developing a wide array of services primarily for internal use. Internal facing services intended to automate tedious tasks, improve engineer productivity, and always strive towards a better way. Some examples include:* Allowing engineers to maintain a redundant, multi-homed DNS infrastructure with trivial effort via Salt and Git integration.* Redesigning authentication workflows to handle SSH certificates to customer environments, with on-the-fly certificate signing, a reliable audit trail, and no customer impact.* Deploying and maintaining baseline configuration management on customer environments using Ansible.

Burbank, Ca, Us

Worked closely with developers to maintain, improve, and adapt innumerable micro-services to the Disney digital ecosystem. Day-to-today tasks could include simple tasks such as improving application monitoring through AppDynamics or documenting upcoming changes in development team calls to more daunting tasks such as joining countrywide troubleshooting bridge calls or new attraction releases, such as Star Wars Galaxy’s Edge.

Sterling, Virginia, Us

Primary Responsibilities included:* Transitioning monitoring configuration and data from isolated monitoring platforms (e.g. Sensu, Nagios, Traverse Monitoring) into an efficient, consolidated OP5 environment.* Develop new SNMP-reactive scripts to ensure monitoring coverage at customer or internal request.* Update imported monitoring 'checks' to help enhance existing monitoring capabilities, as well as ensuring compatibility with the current monitoring platform (OP5).* Writing up configuration drafts to be executed by the senior DevOps Engineer.

Sterling, Virginia, Us

Primary Responsibilities included: * Creating easy-to-follow technical documentation on new or existing issues.* Handling customer requests in all shapes and sizes. Including, but certainly not limited to: MySQL Database replication setup/repair, performance tuning, and adjusting/creating firewall policies.* Supporting a wide variety of software and services (i.e. IIS, Apache, MSSQL, MySQL, Active Directory, OpenLDAP, Varnish, HAproxy, Splunk, GitLab).* Helping non-technical customers deeply understand their environment to empower them to make informed decisions about their environment.

(BlackMesh became part of Contegix via Merger-Acquisition in June 2017)Primary Responsibilities included: * Updating/maintaining technical documentation for Level 1 Engineers and when encountering new issues.* Assisting with customer requests, ranging from basic administrative tasks (i.e. user management) to troubleshooting more complex issues (i.e. inter-connectivity issues, SQL replication, LAMP stack issues).* Supporting a wide variety of software and services (i.e. IIS, Apache, MSSQL, MySQL, Active Directory, OpenLDAP, Varnish, HAproxy).* Responding to monitoring alerts as needed when Level 1 Engineers become overwhelmed. * Making recommendations to customer, as needed, when improvements to security or performance are possible.

Tualatin, Oregon, Us

Creating, completing, and peer reviewing manuals of procedures (MOPs) as needed for various customers. Ensuring maintenances and changes are executed without detriment to the company or the customer in all situations. Digging in and researching problems as reported by monitoring or customers, creating a MOP to repair or escalating to engineering with the information found.

Tualatin, Oregon, Us

Handled preliminary research for Customer Service System Administrators (CSSAs) to perform necessary changes or repairs. Shared the role of a 'Network Operations Center' during transition to more reliable and visible monitoring solutions. Responsible for "quantity" changes that were simple/numerous while handing the "quality" changes, which were significantly more involved, to the CSSAs to continue or complete.

Knoxville, Tn, Us

* Handling trouble calls/tickets as they arrive, in addition to escalated issues.* Performing basic networking adjustments, such as circuit changes or service upgrades remotely.* Creating scripts to aid peers by reducing their time to completion per ticket.* Occasionally act as liaison between departments and sales representatives on evenings and weekends during large scale problems.* Data 'scraping', disinfection, and building the internal sales portal from ground-up using Wordpress in multisite mode to support 25 subdomains. * Data 'scraping', cleaning backups, and preparing to build the public blog (www.cellularsalesblog.com) from scratch.

Chattanooga, Tn, Us

* Integrate aging manufacturing software in with ever newer machines.* Maintaining, updating, and administering all software updates and all end user terminal hardware maintenance.* Create *-nix scripts to maintain multiple/all user profiles and to ensure they conform to acceptable use policies.* Assist manufacturing departments troubleshoot and/or secure device endpoints.* Administering Apple Open Directory and Windows Server 2003 split environment.* Maintain Linux-based security system/server.