Beau Bilyeu Email & Phone Number

Portland, Maine, US

Responsible for improving visibility and accountability across teams with unique technology stacks, while also standardizing to reduce toil.* Created a Datadog wrapper module to drastically reduce the amount of Terraform required to build baseline monitoring for new services by 75%.* Created a service to automatically recover unused licenses within.

Sterling, Virginia, US

Responsible for maintaining or developing a wide array of services primarily for internal use. Internal facing services intended to automate tedious tasks, improve engineer productivity, and always strive towards a better way. Some examples include:* Allowing engineers to maintain a redundant, multi-homed DNS infrastructure with trivial effort via Salt and.

Burbank, CA, US

Worked closely with developers to maintain, improve, and adapt innumerable micro-services to the Disney digital ecosystem. Day-to-today tasks could include simple tasks such as improving application monitoring through AppDynamics or documenting upcoming changes in development team calls to more daunting tasks such as joining countrywide troubleshooting.

Sterling, Virginia, US

Primary Responsibilities included:* Transitioning monitoring configuration and data from isolated monitoring platforms (e.g. Sensu, Nagios, Traverse Monitoring) into an efficient, consolidated OP5 environment.* Develop new SNMP-reactive scripts to ensure monitoring coverage at customer or internal request.* Update imported monitoring 'checks' to help.

Sterling, Virginia, US

Primary Responsibilities included: * Creating easy-to-follow technical documentation on new or existing issues.* Handling customer requests in all shapes and sizes. Including, but certainly not limited to: MySQL Database replication setup/repair, performance tuning, and adjusting/creating firewall policies.* Supporting a wide variety of software and.

(BlackMesh became part of Contegix via Merger-Acquisition in June 2017)Primary Responsibilities included: * Updating/maintaining technical documentation for Level 1 Engineers and when encountering new issues.* Assisting with customer requests, ranging from basic administrative tasks (i.e. user management) to troubleshooting more complex issues (i.e..

Tualatin, Oregon, US

Creating, completing, and peer reviewing manuals of procedures (MOPs) as needed for various customers. Ensuring maintenances and changes are executed without detriment to the company or the customer in all situations. Digging in and researching problems as reported by monitoring or customers, creating a MOP to repair or escalating to engineering with the.

Tualatin, Oregon, US

Handled preliminary research for Customer Service System Administrators (CSSAs) to perform necessary changes or repairs. Shared the role of a 'Network Operations Center' during transition to more reliable and visible monitoring solutions. Responsible for "quantity" changes that were simple/numerous while handing the "quality" changes, which were.

Knoxville, TN, US

* Handling trouble calls/tickets as they arrive, in addition to escalated issues.* Performing basic networking adjustments, such as circuit changes or service upgrades remotely.* Creating scripts to aid peers by reducing their time to completion per ticket.* Occasionally act as liaison between departments and sales representatives on evenings and weekends.

Chattanooga, TN, US

* Integrate aging manufacturing software in with ever newer machines.* Maintaining, updating, and administering all software updates and all end user terminal hardware maintenance.* Create *-nix scripts to maintain multiple/all user profiles and to ensure they conform to acceptable use policies.* Assist manufacturing departments troubleshoot and/or secure.