Brett Wiggins Email and Phone Number
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Brett Wiggins personal email
I am looking to apply my diverse 25+ year networking and collaboration career in a manner that provides unique benefit and perspective for customers while promoting sales and product adoption for a forward-thinking, innovative company. During my career, I have consistently been able to help customers understand how solutions fit together conceptually, as well as deep-level technically. Ideally my extensive technical networking experience along with strong interpersonal communication and presentation skills will help promote my role as a Trusted Advisor for customers and become a competitive advantage for the company.
Prometheus Group
View- Website:
- prometheusgroup.com
- Employees:
- 327
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Solution EngineerPrometheus Group Aug 2024 - PresentRaleigh, North Carolina, United StatesProvide Sales and Training support for the Prometheus Solution.
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Collaboration Sales Technical Solution ArchitectCisco Jan 2014 - Apr 2024Research Triangle Park, Nc"Sales Champion" status (top 10%) at Impact (Cisco's Annual Sales Conference): FY21"Sales Achiever" status at Impact: FY22, FY23During my time in Cisco Sales, I was a Collaboration Technical Solution Architect in the Global Enterprise Segment (GES). I provided Account Team technical sales support for the large Global Enterprise customers that are headquartered in North & South Carolina. Verticals ranged across Retail, Financial, Health Sciences, Health Care and Manufacturing.There has been a steady migration to a subscription-based (SaaS) selling motion for Cisco Enterprise Agreements, and therefore a heavy focus on adoption of the plethora of products and solutions that are inherently included in the Webex Suite.Cisco Collaboration areas include:- Premise based UCM deployments migrating to Cloud Calling- Hybrid Work solutions (Video Endpoints, Cisco Spaces, cross-vendor integrations - Microsoft, Zoom)- Webex Meetings platform (Meetings, Webinars, Events)- Webex Control Hub Management Advantages (Thousand Eyes, AppSpace)- Microsoft Teams integrations- Security Conscious Customers In summary, I was dedicated to helping customers realize the full potential of their Cisco Collaboration solutions to improve business processes and increase their competitive advantage. -
Global Uc ArchitectPolycom Jan 2012 - Dec 2013Global UC Architect at Polycom focusing on Cisco integrations/interop. I'm under the Sales umbrella, so Customers and Account Teams come first - helping them understand the many facets of Polycom integration into Cisco Environments as well as the various video interop capabilities. I also provide direct feedback to engineering on feature and functionality that will enhance the integrations and improve customer business operations, and work with internal Polycom test teams to develop valid UC Reference Architectures and call scenarios. -
Sales Systems EngineerPolycom May 2010 - Dec 2011Raleigh-Durham, North Carolina AreaAs a Polycom Sales SE, I supported 4 Account Managers for essentially any and all business in North and South Carolina - Commercial, Government, Healthcare and Education. Polycom is an Open Standards-based communications company that manufactures Video, Immersive Telepresence and Voice products that are compatible with the widest range of vendors in the market. I am typically pulled into a deal to help answer technical questions about our solution and highlight our advantages over the competition. My background in Cisco's Unified Communications solutions and IP Telephony help me to see and develop a customer's UC Strategy from a high-level first, and then dig into the details of "ok, now how do we make it all work?".
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Technical Marketing Engineer (Tme), Voice Technology Group (Vtg)Cisco Systems Aug 2007 - Apr 2010Raleigh-Durham, North Carolina AreaThis position was on the Engineering side of Cisco, which was an invaluable experience for my career. In my role as TME, I worked on the team that provided design guidance for Cisco Unified Communications (UC) in the form of the online Cisco Solution Reference Network Design (SRND) guide - there were certain chapters that I was assigned, tested features prior to release, wrote design guidance on implementing them large scale, and then presented this information on Customer calls as well as Cisco Live conferences in US and Australia.
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Technical Project Systems Engineer, Cisco Proof Of Concept (Cpoc) LabCisco Oct 2001 - Aug 2007Research Triangle Park, NcThe Proof of Concept lab was where customers would come to test latest and greatest networking products and software. I was one of 4 Team Leads for the last 3 years. The sales opportunity 'close rate' of projects that came through CPOC was astoundingly high (>90%). Account teams would apply to bring their customer through and then we would:- Precisely vet out the technology/products to test- Work with the account team and customer to document and agree to a Test Plan with success criteria- Work with the Sales System Engineer for 1 week to build out the test environment - All technologies (Firewall, Networking, Voice, etc.) also some large scale scripting to replicate large enterprise WAN environments- Host the customer for 5 days to run through the tests, assist with test equipment and traffic generation, answer questions, troubleshoot issues.Learned to be a Project Manager, Technical Writer, Deep technologist, Sales and Customer Relationship Manager. This was a fantastic program with an absolutely wonderful team of people. A big part of my development.
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Customer Support Engineer, Technical Assistance Center (Tac)Cisco Dec 1997 - Oct 2001Research Triangle Park, NcProvided Cisco technical support on a wide range of technologies before eventually focusing on VoIP and Unified Communications Manager technology. Phone support and then eventually provided 'on site' Field Engineer services for escalated cases. I feel very fortunate to have gained my base networking knowledge/experience working in this role for Cisco at that time.
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Civil EngineerArcadis 1995 - 1997Roadway drainage design for NC DOT projects and small construction project design.
Brett Wiggins Skills
Brett Wiggins Education Details
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Civil Engineering
Frequently Asked Questions about Brett Wiggins
What company does Brett Wiggins work for?
Brett Wiggins works for Prometheus Group
What is Brett Wiggins's role at the current company?
Brett Wiggins's current role is Solution Engineer.
What is Brett Wiggins's email address?
Brett Wiggins's email address is br****@****com.com
What schools did Brett Wiggins attend?
Brett Wiggins attended North Carolina State University, Northeastern University.
What skills is Brett Wiggins known for?
Brett Wiggins has skills like Unified Communications, Voip, Cisco, Telepresence, Polycom Real Presence Platform, Cisco Unified Communications Manager, Video, Hd Video, Public Speaking, Presenter, Cisco Call Manager, Sales Engineering.
Who are Brett Wiggins's colleagues?
Brett Wiggins's colleagues are Aravindan Chinnasamy, Kusuma T H, Ridge Massarelli, Prithwish Mohana, Aiden Das, Balaji Nk, Nitin Iyengar.
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