Baiwa Zahn Email & Phone Number

Pittsburgh, Pennsylvania, US

• Manage and implement information technology projects with onshore and off-shore teams and external consultants.
• Act as subject matter expert to finance team providing project and operational support across the SAP FICO modules and their application
• Work with business stakeholders globally to collect and review business needs and translate into technical requirements
• Evaluate, research, identify and develop solutions that support the business and prepare WRICEF / design documents and work with development team on build, test and implementation.
• Robotic process automation (RPA) design and development
• Product owner of company travel and expense solution - SAP Concur. Roll out product enhancements company wide and implement Concur in new regions and countries worldwide.

Buffalo, New York, US

• Functional lead of SAP FI/CO module supporting areas such as general ledger, accounts payable, accounts receivable, asset accounting, profit center accounting, cost center accounting, treasury, budgeting and planning
• Multiple full life-cycle implementations of functional analysis and technical configuration of SAP FI/CO module
• Trained in SAP S/4HANA implementation and migration Simple Finance, and central finance approach, configuration of new asset accounting, analytics.
• Activation of new global business entities
• In-depth understanding of procure-to-pay and order-to-cash process
• Coordinated the integration efforts of FI/CO module with Materials Management (MM) module and Sales Distribution (SD) module in all projects, such as launching the New Era Ecommerce site and retail solution.

Buffalo, New York, US

• Manage and coordinate off shore development teams on the application development and enhancement projects
• Effectively communicate with business end users to identify and define business requirements
• Translate business needs into technical analysis designs and recommendations
• Software application designing, configuring, implementing, testing and documenting in SQL and.NET
• Crystal/Business Objects Reporting against SAP, Microsoft SQL server and various data sources
• Provide functional and technical production support for various multi-tier applications, supply chain process, SAP FICO module and SAP Supply Network Collaboration

• Three-tier application development with PHP, HTML, CSS, JavaScript and SQL
• Content management with Drupal
• Database administration with MS SQL Server2000

Albany, N.Y., US

• Provided Tier I end user support to faculty, staff, and teaching assistants via email, phone, face to face and online workshops
• Reconcile data between PeopleSoft and BLS, maintained Blackboard database with secure generic IDs
• Hardware and software problem shooting about BLS applications
• Collect user reflections and provide recommendations for optimizing BLS user interface

• Information technology support for library PCs, software and printers
• Assisted in physical and digital resource retrieval for academic research
• Front desk services at the circulation desk

• Developed and implemented information processing systems
• Strategic business planning and analysis for information system design
• Database design and analysis and web development
• Trained subordinates and peers in all phases of information system development

Master Of Science (Ms), Information Science

Bachelor Of Arts (B.A.), English And Management Information Systems