Brian Yang Email & Phone Number

Phoenix, AZ, US

Melville, New York, US

Lead the Product Management Group for Verint Intelligent Self-Service including Intelligent Virtual Assistants (IVA), IVR, and Community products.

Ann Arbor, Michigan, US

• Joined executive team to provide product and GTM leadership in establishing customer journey and product roadmaps to accelerate growth and adoption. Hired and scaled multiple teams around products and partnerships.
• Worked with enterprise customers including Wells Fargo, JPMC, USBank, Lockheed Martin, Yum Brands, Chick-fil-A to establish Conversational AI practices and deliver solutions to end customers
• Established multi year technology roadmap and led the design and implementation of new formal product processes (Driving adoption of agile and SDLC) to enable consistent delivery of business needs, balancing customer.
• Built 5 person global partnership engagement program - resulting in revenue growth and expanded pipeline in the first 6 months
• Formed education department and product assets to enable successful adoption of technology, including the hiring and leadership of data / NLP experts to create training material and consult customer teams
• Delivered invited talks and pitches in coordination with founders and C-suite leadership resulting in record (at the time) $52M Series B raise

Ann Arbor, Michigan, US

Taught CSE498 - Introduction to Conversational AI for 2 semesters

San Francisco, California, US

• Explored NLP solutions for enterprise application and developed products for business application. Worked with senior leadership to set the strategy for conversational AI and how to build out a team to create and.
• Lead AI initiatives to test, evaluate, and implement vendor solutions with conversational virtual assistant and text analytics
• Trained and mentored new team members onto vendor solutions
• Ran multiple build vs. buy vendor evaluations, coordinating efforts between Innovation Group and various LOBs

San Francisco, California, US

- Engaged with technology ecosystem involving VC firms, private equity firms, private and public companies, and WF Banking and Technology executives. - Launched Tech Company Tracker tool to allow for easier tracking and reporting on interactions between WF attendees and external technology companies. Managed Agile development in product owner capacity..

San Francisco, California, US

- Developed strategic framework to guide strategic investments and classification for Enterprise Information Technology group- Lead project around development of gamification learning platform to distribute information about strategy and strategic framework involving coordination of resources in India to customize an existing vendor platform. The game was.

San Francisco, California, US

- Organized consulting engagement for Tier 1 projects involving 3 team members in assisting with best practice adoption and streamlining existing practices for partner organizations.- Coached Business Bunking Services BA teams of over 30 people in requirements management best practices and defined processes to increase efficiency of project execution by.

Tempe, AZ, US

Worked on software development projects focused around creating a tool that could assist the blind with viewing web pages. Used C# programming.

Master Of Business Administration (M.B.A.)

Computer Systems Engineering