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@buffer.com
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Ben M. is listed as Customer Advocate @ Buffer at Buffer, a company with 127 employees, based in Bangkok City, Thailand, Thailand. AeroLeads shows a work email signal at buffer.com and a matched LinkedIn profile for Ben M..
Ben M. previously worked as Customer Advocate at Buffer and Customer Service Representative at Cloudberries.
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AeroLeads found 1 current-domain work email signal for Ben M.. Compare company email patterns before reaching out.
Customer success and hospitality professional with over 10 years of experience. I'm passionate about helping people and talking to customers (all day, every day). I enjoy developing people, streamlining processes, and finding ways to improve efficiency. I love tech and love exploring new platforms. I've been consistently recognized for meeting and exceeding my KPIs and going above and beyond for customers.
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A career timeline built from the work history available for this profile.
Remote
Buffer is a social media management platform and content scheduling tool.- Assist customers via email, chat, and social support.- Engage with users in Buffer’s Discord Community.- Host webinars and product walkthroughs.- Assist the marketing team in refreshing our blog content.- Analyze feedback from for Help Center articles.
Remote
Cloudberries is a puzzle manufacturer and distributor based in the UK. I helped customers via email and social media. I assisted with billing and logistics issues and answered questions about the products.
Remote
- Conducted internal reviews of customer conversations. - Coached our support team on how to achieve better results and helped them meet their KPIs for CSAT.- Assisted customers via email, chat, and video calls.- Co-hosted webinars to drive customer education.
Remote
Hopin is a virtual events platform. - Assisted customers via email, chat, and video calls.- Co-hosted webinars to drive customer education.- Specialized in billing-related issues.
Remote
- Onboarded key accounts (groups of 5 or more properties).- Coached and developed a team of 7 onboarding agents.- Maintained onboarding’s internal knowledge base.
Remote
- Onboarded 30 - 40 accounts per month.- Trained customers on how to use the platform.
Phuket, Thailand
Novotel Phuket has 161 rooms and villas. I managed and developed a team of 30 people. I was responsible for the daily operations of the front office department. This included overseeing the front desk team, the bellmen, the concierge, the call center, and the reservations team. My duties included workforce management, training/development, reporting, night.
Phuket, Thailand
B-Lay Tong Phuket MGallery Collection has 123 rooms and suites. I managed and developed a team of 25 people. I was responsible for the daily operations of the front office department and handled guest safety issues and complaints.
Phuket, Thailand
Ibis Phuket Kata has 252 rooms. I managed and developed a team of 20 people. I was responsible for front office operations and guest and staff safety during the evening and night shifts. Some of my other duties included daily reporting, night auditing/financial reconciliation, training/development, and coordinating our member loyalty program.
Phuket, Thailand
Bundarika Villas Phuket had 16 luxury pool villas. My duties included checking guests in and out, cashiering functions, upselling our in-house products, and being a call center operator.
Phuket, Thailand
Best Western Phuket Bangtao Beach Resort & Spa
Other employees you can reach at buffer.com. View company contacts for 127 employees →
Anna Caroline Mota Sita
Colleague at Buffer
Brazil, Brazil
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CA
Cesar Alberto Lozano
Colleague at Buffer
Cuautitlán Izcalli, México, Mexico, Mexico
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LR
Lais Ramos Da Silva
Colleague at Buffer
Rio De Janeiro, Rio De Janeiro, Brazil, Brazil
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JW
Jessica Williams
Colleague at Buffer
Kalispell, Montana, United States, United States
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ST
Steven'S Test Account
Colleague at Buffer
Edmonton, Alberta, Canada, Canada
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AS
Alicja Suska
Colleague at Buffer
Barcelona, Catalonia, Spain, Spain
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HM
Hamish Macpherson
Colleague at Buffer
Chilliwack, British Columbia, Canada, Canada
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JA
Jameel Akhtar
Colleague at Buffer
Lahore District, Punjab, Pakistan, Pakistan
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JC
Juliet C.
Colleague at Buffer
London, England, United Kingdom, United Kingdom
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ÅN
Åsa Nyström
Colleague at Buffer
Sydney, New South Wales, Australia, Australia
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Quick answers generated from the profile data available on this page.
Ben M. works for Buffer.
Ben M. is listed as Customer Advocate @ Buffer at Buffer.
AeroLeads has found 1 work email signal at @buffer.com for Ben M. at Buffer.
Ben M. is based in Bangkok City, Thailand, Thailand while working with Buffer.
Ben M. has worked for Buffer, Cloudberries, Hopin, Cloudbeds, and Novotel Hotels.
Ben M.'s colleagues at Buffer include Anna Caroline Mota Sita, Cesar Alberto Lozano, Lais Ramos Da Silva, Jessica Williams, and Steven'S Test Account.
You can use AeroLeads to view verified contact signals for Ben M. at Buffer, including work email, phone, and LinkedIn data when available.
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