Brandon Young

Brandon Young Email and Phone Number

Southfield, MI, US
Brandon Young's Location
Southfield, Michigan, United States, United States
Brandon Young's Contact Details

Brandon Young work email

Brandon Young personal email

n/a
About Brandon Young

➥ In order to excel in today’s competitive business environment, a successful Business owner needs a balance of business development, value-based selling, and coaching expertise - backed by robust leadership skills. I combine over 14 years’ experience leading strategic sales enablement operations for multiple high-profile organizations; making the forward-looking decisions that drive significant, sustainable, and scalable business growth; designing key strategies and policies that maximize revenue potential; and carefully building the processes and guidelines that sustain a profitable, productive, and globally competitive organization.➥ I excel at developing strategic pipelines of motivated and brand-loyal clients, implementing world-class sales training programs, diversifying and enhancing revenue streams, designing key strategies and policies to minimize attrition rates, and cultivating and maintaining an up-to-date knowledge of company products, market trends, and competitor activity.➥ I am a proficient multitasker with the ability to learn, unlearn, and relearn; because success is less about what you already know and more about expanding your knowledge base. I have the agility to pick up new skills, adapt them to my needs, and respond to challenges with competence and conviction.➥ I have the communication skills to clearly articulate my vision, persuade people to take action, and get the ball rolling in the right direction. Whether I’m sending out emails, communicating with a potential customer, negotiating with a vendor, or anything in between; I communicate quickly, accurately and effectively.☛ Key Skills ☚ ✦ Sales & Business Development✦ Cross-Selling & Up-Selling✦ Recruitment & Retention✦ Change Management✦ Value-Based Selling✦ Relationship Building ✦ Team Leadership ✦ Marketing Strategies✦ Project Management✦ Cross-Functional Collaboration✦ Top-Tier Communicator✦ Coaching & Mentorship✦ Analytical Problem Solver✦ Operations Management

Brandon Young's Current Company Details
Essential Services Company LLC

Essential Services Company Llc

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Partner
Southfield, MI, US
Employees:
5
Brandon Young Work Experience Details
  • Essential Services Company Llc
    Partner
    Essential Services Company Llc
    Southfield, Mi, Us
  • Neway Works, Inc.
    Member Board Of Directors
    Neway Works, Inc. May 2024 - Present
    United States
  • Essential Services Company Llc
    Partner
    Essential Services Company Llc Apr 2024 - Present
    United States
  • Safety Ops Specialists
    Chief Executive Officer
    Safety Ops Specialists Feb 2022 - Present
    United States
  • Khal Horizons Consulting Group Llc
    Founder
    Khal Horizons Consulting Group Llc Jun 2015 - Present
    Greater Detroit Area
    Strategic Consulting, including business plan & sales strategy development.
  • Code4Tactical Solutions
    Chief Financial Officer
    Code4Tactical Solutions Feb 2020 - Feb 2022
    Detroit, Michigan, United States
    Strategically plan and execute financial planning, capital structure, and cash flow. Develop, oversee, and approve company budget and payroll.
  • Wider Circle
    Operations Manager
    Wider Circle Sep 2020 - Oct 2021
    Detroit, Michigan, United States
    Wider Circle works with national health plans to deliver community care programs to vulnerable populations through its technology platform. ⌨ Learn more about our services at: www.widercircle.com As Operations Manager, I am accountable for directing, developing, and growing the ‘Connect for Life’ Program, a community-based healthcare program that trains members in healthy living through regular meetings, activities, and community outings. I provide routine operational support to drive member engagement, educate on key membership benefits, achieve established growth targets, coach program staff, minimize churn and attrition, and remove roadblocks to profitable operations. Among my responsibilities, I recruit, train, and manage a team of best-in-class Facilitators and Field Managers to educate members on benefits usage and achieve program objectives of trust-building, health promotion, and movement. I also engage members, motivating them to attend community meetings and recruit additional members, and support Facilitators in the recruitment of additional members through proactive networking, prospecting, and lead generation/follow-up. Among my accomplishments, I have: ➥ Consistently met or exceeded monthly growth targets to achieve program goals, increasing membership by 40% while keeping attrition rates below 15%. ➥ Routinely overcame customer objections and hesitancies through skillful communication, gentle perseverance, and the swift identification and resolution of all customer pain points. ➥ Built strong community relationships as part of a broader business development strategy. ➥ Identified and cultivated key members into Ambassadors who then recruited more members and organized community meetings.
  • Oakstreet Health
    Outreach Director
    Oakstreet Health Jul 2017 - Sep 2020
    Detroit
    As Outreach Director, I was tasked with managing and developing a multidisciplinary team of outreach associates to drive patient growth within the Medicare eligible population at a local primary care facility. I led a suite of growth initiatives, reviewed and analyzed daily metrics, supported and coached the outreach team, and ensured the achievement of established growth targets.Here are some of the ways I’ve made significant contributions to business performance:➥ Supervised, managed, and mentored field sales representatives in the following key areas: prospecting, cold calling, lead management, marketing, and customer outreach, among others.➥ Built strategic relationships with healthcare providers, community organizations, and marketing partners to facilitate patient growth and present the clinic as an excellent option for Medicare services.➥ Managed the annual budget and optimized P&L performance.➥ Led a 6-week project that resulted in acquisition of 650+ patients across 7 locations, driving growth of 250% over projected figures.➥ Served as ambassador for the clinic, championing the organization’s goal and mission of providing affordable healthcare to eligible communities and acting as patient advocate to internal teams.➥ Led Michigan in monthly patient growth for 4 consecutive quarters in 2018, averaging 120% over goal.
  • Dialog Direct
    Operations Manager
    Dialog Direct Jul 2016 - Jun 2017
    Troy,Michigan
    As Operations Sales Manager, I was responsible for recruiting, developing, mentoring, and motivating a fully-licensed inbound call center team to drive sales of United health insurance while holding staff accountable to the highest standards of customer care and service. I established strategic objectives for the team’s day-to-day activities; conducting effective resource planning to maximize team productivity and synergy with corporate goals.Here are some of the ways I’ve made positive contributions to business growth:➥ Fostered independent thinking and quick decision making skills among individual team members, ensuring that any unintentional deviation from the sales script was handled with exceptional skill and with a bottom-line focus.➥ Collected and analyzed call center statistics to identify and remediate gaps in performance while ensuring consistent, reliable, and efficient customer support. ➥ Forecasted sales growth, reported on team performance, and prepared budgets in accordance with projected sales.➥ Consistently translated inquiry calls into sales by mentoring staff in advanced sales techniques, including: identifying customer needs, cross-selling, up-selling, handling objections, building rapport, and closing techniques.➥ Ensured the team’s full compliance with internal/external insurance standards and regulations.➥ Routinely ranked first out of six teams for overall sales.
  • S & P Data
    Operations Manager
    S & P Data Aug 2015 - Jun 2016
    Troy, Michigan
    As Operations Manager, I was tasked with supervising the day-to-day operations of assigned team members in a high-volume contact center environment with a focus on providing an industry-leading customer experience. To carry out my mandate, I managed and monitored the quality of services delivered to ensure the company consistently satisfied all client SLA requirements, call and work flows, performance metrics, performance feedback, service improvements and cost containment goals.Among my accomplishments, I have:➥ Rapidly climbed the corporate ladder, going from call center representative to Operations Manager in recognition for outstanding contributions to business growth.➥ Built a high-performing team to cover 2 shifts; enhancing staff retention for both shifts, increasing headcount by 71%, and maintaining abandon rates under 5%. ➥ Successfully positioned the team as Hughsnet’s top ranking sales team for one year.
  • The Hope Program
    Operations Manager
    The Hope Program Oct 2014 - Jul 2015
    Farmington, Michigan, United States
    As Operations Manager, I successfully led, trained, and retained a team of 25+ call center staff to promote a suite of online services. Among my accomplishments, I have:➥ Designed personalized training programs based on proven sales tactics. ➥ Developed key customer engagement strategies to increase organizational profits by 15%+ over goal.
  • Merlin Grougroup
    Account Executive
    Merlin Grougroup Mar 2013 - Mar 2014
    Southfield,Mi
    Handled complaints, settled disputes and resolved conflicts. Developed new customer relationships and built rapport to maintain long-term relationships with current account holders. Selected Contributions:Actively participated in the interview process and selected candidates that increased productivity and demonstrated the ability to generate new client leads.
  • Hansons Windows
    Sales Manager
    Hansons Windows Mar 2009 - Feb 2013
    Troy, Michigan, United States
    As Sales Manager, I led a corporate effort to re-engage with clients who have recently reached out but declined to complete a purchase; identifying their pain points, needs, and objections through an extensive interview process to deliver a compelling proposal at a lower rate. Among my accomplishments, I developed the S.M.A.R.T. Goals program to increase healthy competition among employee teams; driving improved productivity and increasing sales by an additional $50K over goal each month. I also averaged over $4.5M per year in team sales.

Brandon Young Skills

Marketing Customer Service Social Media Marketing Leadership Social Media Direct Marketing Management Advertising Public Speaking Marketing Communications Microsoft Office Marketing Strategy Email Marketing Social Networking Team Building Online Advertising Online Marketing Training Direct Mail Event Planning Sales Customer Relationship Management Marketing Management Microsoft Excel Facebook Team Leadership Strategic Planning Microsoft Word Crm Employee Training Customer Experience Team Management Operations Management

Brandon Young Education Details

Frequently Asked Questions about Brandon Young

What company does Brandon Young work for?

Brandon Young works for Essential Services Company Llc

What is Brandon Young's role at the current company?

Brandon Young's current role is Partner.

What is Brandon Young's email address?

Brandon Young's email address is br****@****lth.com

What schools did Brandon Young attend?

Brandon Young attended Henry Ford College.

What skills is Brandon Young known for?

Brandon Young has skills like Marketing, Customer Service, Social Media Marketing, Leadership, Social Media, Direct Marketing, Management, Advertising, Public Speaking, Marketing Communications, Microsoft Office, Marketing Strategy.

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