Byron Hampton Email & Phone Number

Birmingham, Alabama, United States

Provide service to internal and/or external customers. Document inspection activities to include filing, completing forms/checklists, and entering information into computer database. Prepare for inspections by scheduling visits, reviewing existing documentation, reviewing plumbing plans, mapping locations, planning routes, researching codes, reviewing ordinances, etc. Conduct sewer and grease control inspections to ensure owners, contractors, and plumbers are in compliance with applicable codes and ordinances. Maintain oil recycling centers across Jefferson County for the Grease Control Program.

Birmingham, Alabama, United States

Acted as a certified operator of record for water reclamation facilities as required and as licensed. Obtained and preserved samples (e.g., influent, effluent, mixed liquor, bio-solids) from wastewater treatment facility; maintained automatic samplers. Performed complex analysis of influent and effluent wastewater (e.g., total suspended solids, biochemical oxygen demand, pH, volatile solids); input data into laboratory computer; prepared necessary records and reports (e.g., daily laboratory report, shift reports, maintenance logs). Conducted process control analysis of wastewater treatment facility primary, secondary, tertiary and solids handling.

Birmingham, Alabama, United States

Conducts preventative maintenance techniques on WWTP operating equipment to ensure proper and safe plant operations. Maintains plant equipment by replacing, rotating and cleaning clarifiers, presses, belts, pits, pumps, basins, UV module, sand filter system, etc. Collects samples, conducts field and lab tests, performs laboratory tests, records calculations and test results and transposes results into monthly operating reports for submission. Performs detailed inspections of the wastewater flow and the operating equipment and make necessary adjustments to ensure proper functioning. Regulates plant processes depending on various settings, flow movement and other variables. Gathers information from plant equipment and gauges, records readings and reports any malfunctions. Maintains plant grounds by cleaning floors, walkways, buildings, removing trash and debris and performing repairs as necessary.

Birmingham, Alabama, United States

Offering you "Professional UV Disinfection Services™" for your business and homes. UV disinfection kills 99.99% of all bacteria and viruses. It deactivates the microorganisms and viruses by destroying their DNA. The UV Germicidal Irradiation inhibits microbes ability to reproduce and cause harm. The cast of the light disinfects upholstery, carpet, and anything in its path. I also offer Ozone that purifies the air in the area and removes odors/kills bacteria. These services can be done after hours, because humans, animals, and plants can be severely harmed by UV rays and Ozone gas. No residual chemicals, allergic effects, or odors. So, "Make your Baseline Zero™" for bacteria and viruses in your home or business with our services.

New Mexico, United States

Develop low-cost asset protection plans using New Mexico Limited Liability companies and Living Revocable Trusts. Acts as Registered Agent, develop business operating agreements; obtain EIN numbers from the U.S. Treasury Department, and privacy strategy consultations. Educate potential customers on the benefits of using anonymity for personal and financial protection. Help develop small companies by forming holding companies at times of restructuring or reorganization.

450 Riverchase Parkway East

Answered a call center queue in District Office January - July 2017. Resolved enrollment and dependent changes. Defined medical policy, examined pharmacy claims, contracted guidelines; examined claims processing issues for dedicated groups, hospitals, doctors, lawyers, and subscribers. Routed electronic inquiries to various departments and acted as liaison between customers and providers. I also took District Office, Large groups, Provider lines, and Pharmacy roll over calls, resolving customer issues. August 1, 2017 answered provider calls, within call center queue 80-100 calls daily. Advised eligibility, precertification requirements, and reviewed pharmacy claim rejections, reversed pharmacy holds, explained benefits, medical policies, per diem rates, and remit advices. Answered questions related to medical and dental claims.

2500 Corporate Drive Birmingham, Alabama. 35242

Answered incoming pharamacist calls within call center queue, 100-120 calls daily. Answered questions related to Pharma Rx from pharmacies all over the United States. Defined medical policies and contract guidelines; examined claims processing issues for pharmacists. Routed electronic inquiries to various departments and acted as liaison between customers and providers.

500 Corporate Parkway Birmingham, Alabama. 35242

Processed provider enrollment applications for Centers of Medicare and Medicaid Services. Reviewed provider applications for errors, processed background checks on enrollees, verified EFT authorizations, bank accounts, education credentials, and medical licenses. Verified with the Office of the Inspector General, and The Government System of Award Management (SAMS) for possible sanctions against medical providers. Added profile changes for provider locations and specialties. Created provider correspondences to providers for Centers for Medicare and Medicaid Services.

Birmingham, Alabama, United States

Dedicated customer service for Bellsouth, NASCO, GE, AT&T, Federal Employees Program, and ITS services. Answered calls from members, physicians, groups, hospitals, and attorneys. Answered eligibility, benefits, medical policy, claims processing, and pharmacy calls. Routed inquires to the appropriate department and followed up with the callers via email, phone, correspondence, or fax.

Birmingham, Alabama, United States

Answered incoming calls in a call center queue. Explained banking products via telephone, email, and correspondence. Built electronic banking accounts, reset passwords, reset debit spending limits, and explained rates on money market accounts. Created and mailed account advices to customers.

201 Milan Parkway Birmingham, Alabama. 35211

Analyzed companion checks against potential counterfeits. Searched for unauthorized customer transactions, check washing, forgery, and check kiting. Served as liaison between bank officers and corporate security regarding suspicious activity. Investigated source documents that presented criminal activity and managed identity theft database to prevent fraudulent activity. Programmed CICS mainframe for check rejections as well as reversals of credits and debits for customers’ accounts.

2868 Acton Road Vestavia, Alabama. 35243

Supervised call center employees in an inbound queue center, (20 employees), for billing services and government telecom services. Forecasted staff needed for weekly schedule. Administered policies and implemented new procedures and products. Handled escalated calls and communicated observations and suggestions to the COO and operations manager.

Birmingham, Alabama Area

Sorted and balanced incoming bank cash letters and separated regional from federal work. Met federal deadlines for transport planes. Balanced cash letters from banks to balance debits and credits for items out of balance. Prepped checks for IBM sorter for transit across the country.

High School, Standard

Activities and Societies: ROTC Captain of Color Guard, Sergeant at Arms SGA, Senior Class Executive Board, and Health Occupation Students.

Business Administration And Management, General