Byron Brooks Email & Phone Number

Greater Los Angeles Area

Works a variety of hours within a 24/7 transportation environment. Ensures the safe movement of trains by adhering to applicable operating rules/practices.Responsible for the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs. Ensures safety of passengers and crew by adhering to safety rules. Thinks… Show more Works a variety of hours within a 24/7 transportation environment. Ensures the safe movement of trains by adhering to applicable operating rules/practices.Responsible for the oversight of all on-train employees in service delivery by adhering to the Corporation's service standards. Ensures all revenue documents (cash, credit card receipts, proof of payment) are collected/verified in accordance with designated tariffs. Ensures safety of passengers and crew by adhering to safety rules. Thinks and functions independently utilizing clear and effective verbal communication skills to interact with passengers, crew members, and others jointly responsible for safe and efficient train movements and customer service. Works in either a passenger or non-passenger operation (including yard duty and work trains). Secures movement orders and ensures clear understanding by operating crew. Ensures pre-determined service requests are understood and carried out. Maintains understanding of operating characteristics and practices including physical characteristics, safety rules, air brake rules, electrical instructions, equipment trouble-shooting practices, and emergency procedures. Physically moves between and around train cars manipulating and lifting heavy air hoses and electrical cables. Safely rides the side of train equipment, getting on and off equipment, as required. Responsible for submission of various reports to record movement delays, unusual occurrences, passenger inconveniences, and mechanical defects. Responsible for boarding and detraining of passengers, baggage, express shipments, and mail. Makes customer service announcements. Provides information about train service to include passenger connections. Makes special arrangements in case of service failure. Ensures each passenger has the proper fare. Ensures safe and orderly passenger conduct. Show less

Moreno Valley

Assists Store Manager in responsibility for the storeConsistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needsDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersAssists Store Manager with providing a strong leadership presence and control in store, while ensuring that all… Show more Assists Store Manager in responsibility for the storeConsistently creates a welcoming environment for the customer by greeting and assisting; as well as quickly responding to customer inquiries and needsDemonstrates desired behaviors for staff including driving sales, handling difficult and/or complicated sales, cash management, inventory, and follow-up with customersAssists Store Manager with providing a strong leadership presence and control in store, while ensuring that all customers receive good service and quality merchandiseUtilizes company tools to diagnose opportunities and develops action plans to improve performanceForecasts/reforecast business, focusing on productivity to meet sales goalsIdentifies opportunities to drive traffic into the store through community events (weddings, parties, etc.)Regularly communicates with Store Manager to discuss strengths, opportunities, and trends in businessAssists Store Manager in partnering with corporate office personnel to increase sales, drive/promote merchandise categories, and expand marketsHelps Store Manager in identifying training needs and providing ongoing training opportunities to the team as neededLeverages individual staff strengths, and creates developmental plans to prepare all level positions for future growth within the organizationAssists in hiring to the needs of the business, actively recruiting to ensure open positions are filled quicklyPrioritizes, plans, and adjusts schedules as necessary to maximize salesPlans, coordinates, and executes all Merchandise Calendar direction, campaigns, and sales promotions in a timely mannerEnsures all pricing, signage, and displays are correct at all timesReceives regular vendor deliveries and stocks sales floor in a timely mannerResponsible for controlling inventory stock levels and reordering as necessary within budgetPerforms all duties as directed by supervisor Show less

Riverside Ca

The Acquisition and Maintenance of CustomersFirst up for recruiting and staffing their storeClose all lease agreementsComplete Quality Control calls on all new lease agreements within 1 business day of deliveryPersonally responsible for all new renewal activityPhysically monitor the back door whenever inventory movement occursFacilitate and reconcile inventories by Wednesday of every weekPersonally authorize all returnsSafeguard all company assetsEnsure… Show more The Acquisition and Maintenance of CustomersFirst up for recruiting and staffing their storeClose all lease agreementsComplete Quality Control calls on all new lease agreements within 1 business day of deliveryPersonally responsible for all new renewal activityPhysically monitor the back door whenever inventory movement occursFacilitate and reconcile inventories by Wednesday of every weekPersonally authorize all returnsSafeguard all company assetsEnsure accurate and timely bank depositsMaintain company vehicles within safe operating standardsTrain and develop store associatesAchieve planned growth and profit goalsEnsure execution of all customer service programs, company guidelines and policiesProvide a safe, clean environment for customers and associatesEnsure adequate availability of merchandise at all timesAccurately report financial measures and transactionsPlan and organize to meet or exceed forecasted financial goalsEnsure published hours of store operations are metRecruit, hire and train to ensure efficient operationsEnsure all returned merchandise is certified, reclassified and priced. Show less

Greater Los Angeles Area

Opening, closing duties of the store. Train existing techs on customer service and up-selling techniques. Increased website visibility specifically within Google, Yahoo and Bing organic search in Whittier and Corona's surrounding area.Networked with local residents. Gathered and organized information on problems or procedures. Analyzed data gathered and develop solutions or alternative methods of proceeding. Openly communicated with personnel concerned to ensure… Show more Opening, closing duties of the store. Train existing techs on customer service and up-selling techniques. Increased website visibility specifically within Google, Yahoo and Bing organic search in Whittier and Corona's surrounding area.Networked with local residents. Gathered and organized information on problems or procedures. Analyzed data gathered and develop solutions or alternative methods of proceeding. Openly communicated with personnel concerned to ensure successful functioning of newly implemented processes and procedures. Developed and implemented records management program for filing, protection, and retrieval of records, and assure compliance. Reviewed forms and reports and confer with owner about format, prices, and purpose, and to identify problems and improvements. Interviewed personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used. Documented findings of study and prepare recommendations for implementation of new systems, procedures, or organizational changes. Prepared manuals and trained workers in use of new forms, reports, procedures, according to newly created Geeks R Us company policy. Designed, evaluated, recommended, and approved changes of forms and reports.Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis. Show less

Portland, Oregon Area

Specific duty was to train existing and new employees. Opening and closing duties of the store. Sales tracking and P&L Management. Conducted weekly audits of high priced inventory.Primary responsibility was to run a profitable store location exceeding expectations in sales, customer service, operationally, and logistically. Responsible for the creation, coordination, execution, and validation of training for all internal and external hires. Select and train specific… Show more Specific duty was to train existing and new employees. Opening and closing duties of the store. Sales tracking and P&L Management. Conducted weekly audits of high priced inventory.Primary responsibility was to run a profitable store location exceeding expectations in sales, customer service, operationally, and logistically. Responsible for the creation, coordination, execution, and validation of training for all internal and external hires. Select and train specific trainers to create experts to support the District team with insight, best practices, and training. Mentor and support Store Manager in various areas as sought out by District Management. Expertly mastered company systems such as Staffworks, Campbell T&A, SAP, and eRecruit to be available as the point person for district peers to turn to for support and advice.Managed full staff of 20 employees in single location.Report Analysis including Profit, Payroll, Sales, Expenses, etc.Mentored, trained, and developed assistant managers, supervisors, and associates.Created business plans and strategies to maximize profit and overall effectiveness of business.Created employee schedules, training programs, and development programs.Oversaw major projects impacting store business.Proven ability to train and motivate employees.Managed and organized volunteer program reach-out to our local schools in the surrounding area. Show less

Greater New Orleans Area,

Excellent recruiter, trainer and manager. Proven to be consistent in increasing sales in any category and metric during my tenure. My direct duties consisted of full P&L Management, store management, sales training, hiring and recruiting. Directly in charge of 15 employees in my home store. Daily and Weekly inventory and compliance checks. I was considered as District Manager Candidate who was directly responsible for 12 other stores training and development of management… Show more Excellent recruiter, trainer and manager. Proven to be consistent in increasing sales in any category and metric during my tenure. My direct duties consisted of full P&L Management, store management, sales training, hiring and recruiting. Directly in charge of 15 employees in my home store. Daily and Weekly inventory and compliance checks. I was considered as District Manager Candidate who was directly responsible for 12 other stores training and development of management and employees.Proven customer growth and retention.Mentored, trained, and developed store managers, assistant managers and associates.Created business plans and strategies to maximize profit and overall effectiveness of business.Created employee schedules, training programs, and development programs.Oversaw major projects and events impacting store business.Proven ability to train and motivate employees.Conducted weekly audits of high priced inventory.Primary responsibility was to run a profitable store location exceeding expectations in sales, customer service, operationally, and logistically.Responsible for the creation, coordination, execution, and validation of training for all internal and external hires.Select and train specific trainers to create experts to support the District team with insight, best practices, and training.Support District Manager in various areas as sought out by District Management. Show less

Metairie La

Led all forecasting, market analytics and sales team training/development. Supervised 10 associates in 2 store locations .Developed sales and marketing campaigns. Managed $60k in inventory.

Southern California Area

Duties included but not limited to qualifying customers on computer hardware/software purchases, consultant for networking options responsible for opening and closing duties of the store, responsible for training to retail sales members, maintained spreadsheets for retail bonuses and discounts given, organized sales and store meetings.

New Orleans

Set up and operate ground support and test equipment to perform functional flight tests of electrical and electronic systems. Test and troubleshoot instruments, components, and assemblies, using circuit testers, oscilloscopes, or voltmeters. Keep records of maintenance and repair work. Interpreted flight test data to diagnose malfunctions and systemic performance problems. Installed electrical and electronic components, assemblies, and systems in aircraft, using hand tools, power… Show more Set up and operate ground support and test equipment to perform functional flight tests of electrical and electronic systems. Test and troubleshoot instruments, components, and assemblies, using circuit testers, oscilloscopes, or voltmeters. Keep records of maintenance and repair work. Interpreted flight test data to diagnose malfunctions and systemic performance problems. Installed electrical and electronic components, assemblies, and systems in aircraft, using hand tools, power tools, or soldering irons. Adjusted, repaired, and replaced malfunctioning components or assemblies, using hand tools or soldering irons.Connected components to assemblies such as radio systems, instruments, magnetos, inverters, and in-flight refueling systems, using hand tools and soldering irons. Assembled components such as switches, electrical controls, and junction boxes, using hand tools or soldering irons. Fabricated parts and test aids as required. Show less

Greater New Orleans Area

Fit and aligned fabricated parts to be welded or assembled. Planned and developed layouts from blueprints and templates, applying knowledge of trigonometry, design, effects of heat, and properties of metals. Laid out and fabricated metal structural parts such as plates, bulkheads, and frames. Mark curves, lines, holes, dimensions, and welding symbols onto parts, using scribes, soapstones, punches, and hand drills. Computed layout dimensions, and determine and mark reference… Show more Fit and aligned fabricated parts to be welded or assembled. Planned and developed layouts from blueprints and templates, applying knowledge of trigonometry, design, effects of heat, and properties of metals. Laid out and fabricated metal structural parts such as plates, bulkheads, and frames. Mark curves, lines, holes, dimensions, and welding symbols onto parts, using scribes, soapstones, punches, and hand drills. Computed layout dimensions, and determine and mark reference points on metal stock or parts for further processing, such as welding and assembly. Located center lines and verify template positions, using measuring instruments such as gauge blocks, height gauges, and dial indicators.Lift and position parts in relation to surface plates, manually or with hoists, and using parallel blocks and angle plates. Planned locations and sequences of cutting, drilling, bending, rolling, punching, and welding operations, using compasses, protractors, dividers, and rules.Inspect machined parts to verify conformance to specifications. Designed and prepared templates of wood, paper, or metal. Show less