Byron Hailey Email & Phone Number

Durham, North Carolina, United States

-Collaborate with area managers and process assistants to achieve highest production quality while maintaining and exceeding rate expectations. -Conduct and lead new hire orienation.-Train new hires on Amazon standards and safety procedures.-Collaborate with onsite learner trainer to develop and train employees to company protocols, standards, and compliances. -Evaluate customer packages for irregularities, flaws, or damage before stowing into designated areas.-Enforce company safety guidelines and policies by bringing potential hazards and violations to the attention of the safety team and management.-Operate pallet jacks, conveyor belts, and pick carts to manually transport, receive, and delegate workflow to assigned areas and stations.

Raleigh And Greensboro, Nc

Dispatcher 2019-2020-Organized and supervised multi-family and new construction projects and assignments.-Assignment of work orders to technicians/crews, and overall management and coordination of assigned projects.-Solved customer installation problems and issues.-Creation and implementation of recruitment strategy to build subcontractor pool. Branch Manager 2017-20219-Increased new market share for startup and managing of warehouse to include acquiring location and material logistics.-Responsible for growing new market share for startup and managing warehouse; to include acquiring location and material logistics. -Assisted in hiring process as well as staff performance evaluations, conducting reviews, and administering disciplinarian action as required-Strengthen customer loyalty and return orders by providing exemplary service and maintaining strong relationships with customers.-Oversaw the daily operations of assigned work orders to technicians and crews ensuring quality control, technical work, and scheduling.Dispatch Manager 2015-2017-Organized and supervised multi-family and new construction projects and assignments.-Closey worked with subcontractors by creating and implementing strategic strategy to grow and retain subcontractor pool as well as address subcontractor issues and payments. -Assessing capabilities of installers to meet the needs and requirements of the customer base. -Closey worked with subcontractors by creating and implementing strategic strategy to grow and retain subcontractor pool as well as address subcontractor issues and payments. -Increased knowledge base while leveraging skills advancement through continual learning of new materials and products to evolve with the changing market. Assistant Dispatch Manager 2014-2015-Assisted in hiring process as well as staff performance evaluations, conducting reviews, and administering disciplinarian action as required.

Raleigh, North Carolina, United States

-Accomplish warehouse operations and human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and enforcing policies and procedures.-Develop and implement SOP for warehouse staff, warehouse logistics, and inventory control for optimal production and efficiency while reducing expenses by 20%.-Execute inventory control measures to minimize loss, increase productivity, and grow revenue. -Coordinate path of installation from initial sale to post-install and quality assurance measures. -Management of over 40 sub-contractor invoicing to ensure proper installation, performance, and compensation.

Raleigh-Durham-Chapel Hill Area

-Conduct physical inspection of flooring installations including carpet, tile, vinyl, and hardwoods ensuring installations of products meet compliance with industry and city code specifications. -Monitored the installation process including sub-contractor supervision.-Assume responsibility for quality of all products and services offered by the company while documenting the development of all company manufactured products. -Serve as a liaison for manufacturing company and Premier Home Builders.